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Reviews of Courtyard by Marriott Carolina Beach

3 out of 5
Courtyard by Marriott Carolina Beach
100 Charlotte Ave, Carolina Beach, NC

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 68 out of 1000 reviews" "
Rating 2 - Terrible. 42 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kinder

Liked: Cleanliness, staff & service
It was decent and a pretty view. Pool is also nice, however for price even on water they really need to update some things. Overall nice stay but I think it’s time for some renovations.
Stayed 1 night in May 2024
Response from Kathryn on 6 May,2024
Thank you for your feedback and for staying with us.

4/10 Poor

Caroline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Marriott was probably great a few decades ago but it is getting old and worn down. It was acceptable but needs to be updated and upgraded to justify the price. I thought it was especially ridiculous that although it’s an oceanfront hotel, they did not provide towels to use on the beach. Their pool towels were tiny and you were not allowed to take them a few steps down to the beach. They told you to go buy beach towels at a store in town! Would have been ok if I had only paid $200 or under per night but I booked 2 rooms at almost $400 per night. Very subpar.
Response from Kathryn on 6 May,2024
Thank you for your feedback and for staying with us.

6/10 Okay

Lisa

Liked: Staff & service
Hotel is dated … staff is super nice. parking is convenient- on premises and free during off peak and i believe $8 per day during peak season. Water pressure was weak- might be because of the handheld shower as we were in handicapped room. Centrally located to beach and restaurants
Stayed 5 nights in Apr 2024
Response from Kathryn on 6 May,2024
Thank you for your feedback and for staying with us.

10/10 Excellent

Mikaila, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kathryn on 30 Apr,2024
Thank you for your feedback and for staying with us.

8/10 Good

Cathe

Travelled with partner
Liked: Cleanliness, staff & service
Staff was great !! Needs to include breakfast … the shampoo and conditioner with the gel should be placed not in the middle but by the shower. If you are big you bump into it .
Stayed 3 nights in Apr 2024
Response from Kathryn on 23 Apr,2024
Thank you for your feedback and for staying with us.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and excellent staff!
Stayed 1 night in Apr 2024
Response from Kathryn on 9 Apr,2024
Thank you for your feedback and for staying with us! We hope to welcome you back in the future!

8/10 Good

Kyle

Stayed 2 nights in Apr 2024
Response from Kathryn on 5 Apr,2024
Thank you for your feedback and for staying with us.

10/10 Excellent

Stanley, Asheboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kathryn on 5 Apr,2024
Thank you for your feedback and for staying with us! We hope to welcome you back in the future!

2/10 Terrible

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean & all just had an issue with sink in bathroom wasn't drainging & staff wasn't in any rush to fix issue.
Stayed 1 night in Mar 2024
Response from Kathryn on 2 Apr,2024
Thank you for your feedback and for staying with us.

4/10 Poor

Felicia

Travelled with family
Disliked: Cleanliness, amenities
We had to wait close to an hour to check in.
Stayed 2 nights in Mar 2024
Response from Kathryn on 1 Apr,2024
Thank you for your feedback and for staying with us. We apologize that your check-in time was delayed.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Kathryn on 26 Mar,2024
Thank you so much for staying with us and for your feedback!

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved the location and cleanliness of this hotel. Downsides: bistro isn’t open all day but that okay bc we are vegetarian and the options were VERY slim there that we could eat. The staff member at the bar was a little rude. She ddidnt really try to help us figure out things we could eat and as soon as we said vegetarian it was like she had completely checked out with trying to help. Pros: front desk was really nice and always willing to answer questions and help. Always had a smile on their face. Offered options in the area for us to eat that was also vegetarian friendly. And Kate’s Pancake house was right across the street and they had good vegetarian options. Walking distance to A LOT of stuff to do. And every room is oceanfront so waking up to the ocean sounds and being able to drink coffee on the balcony was soooo nice.
Stayed 2 nights in Mar 2024
Response from Kathryn on 12 Mar,2024
Thank you for your review. I sincerely apologize that you had that experience with our Bistro associate but am pleased that our Front Desk team was able to assist with recommending nearby vegetarian options. I'm pleased you enjoyed your stay with us and we hope to welcome you back in the future!

8/10 Good

shawn, knightdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! Only things I didn’t like were: the bed and couch weren’t comfortable and there wasn’t an exercise bike in the fitness room… I’m a disabled vet and can’t use the treadmill or elliptical
Stayed 2 nights in Mar 2024
Response from Kathryn on 13 Mar,2024
Thank you for your feedback and for staying with us! I apologize for the issues you encountered with the fitness room and have shared that information with our leadership team. Thank you again for staying with us!

10/10 Excellent

VIRGINIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view from balcony
Stayed 1 night in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Very family & kid friendly, nice indoor pool for kids & very convenient location. Could walk just about anywhere. Nice bridge to walk along the beach also. Loved this place. Will be back soon
Stayed 1 night in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Ardyth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with balcony overlooking the beach… friendly, professional staff, and good food and fun in walking distance… it was relaxing, beautiful and fun! Thank you…
Stayed 1 night in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, most everything within walking distance
Stayed 3 nights in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
good stay
front desk was very nice & accommodating! unfortunately when trying to contact from room no one answered, i tried multiple times. room & view was very nice! only issue was the bathroom door knob was very rusted, but everything else was clean! unfortunately they do not serve breakfast, though it says they do. it’s not listed that you have to pay for it & it’s very pricey. other than that we would stay again! thanks for having us :)
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us and for the feedback!

10/10 Excellent

Santanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Room was nice and it was great that boardwalk was close. Front desk help was great and Johnnie made it fun to watch the Super Bowl! Only hiccup was maid service missed our room.
Stayed 4 nights in Feb 2024
Response from Kathryn on 7 Mar,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay with comfy room and great staff
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

8/10 Good

Rebecca

Stayed 1 night in Feb 2024
Response from Kathryn on 20 Mar,2024
Thank you for staying with us!

10/10 Excellent

Karen, Bowdoin

Travelled with partner
Direct access to the beach and having the bistro right in the lobby was very convenient
Stayed 2 nights in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

8/10 Good

Duane, Irvine

Travelled with partner
All amenities were shut down due to being off-season. The room was fine… The rest of the hotel left a lot to be desired.
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us and for the feedback.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel as a whole is excellent mainly because of the stunning view on the beach. Staff was friendly but did not inform me on a check out time or where breakfast was offered or time of breakfast. Had to look at the hotel website to find that information. As for the room it is nice and modern but at the price of the room I’d expect to have a clean bathtub. Multiple spots in the shower of a brown substance (didn’t smell). The bed was very comfortable and the way the bed was placed to view the ocean was a very pleasant surprise. All and all I would stay here again because you can not beat the lovely view.
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us and for the feedback!

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe 👌
Stayed 1 night in Feb 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Deborah

Travelled with partner
Liked: Amenities
Within walking distance of restaurants, shops, boardwalk.
Stayed 3 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very convenient to the area. Many eating places within walking distance
Stayed 4 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking isn’t great
Stayed 1 night in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us and for the feedback!

10/10 Excellent

Laquanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean the oceanfront view was amazing. The room was very spacious
Stayed 4 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parker at the front desk is a ROCK STAR!
Stayed 4 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating to requests
Stayed 3 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Beautiful view of ocean from hotel. Friendly staff. Things keeping from all 5 stars, Internet slow or not working in room, ac/heating unit loud and needs repair, one elevator at this time
Stayed 2 nights in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us and for the feedback!

10/10 Excellent

Wes

Stayed 1 night in Jan 2024
Response from Kathryn on 16 Feb,2024
Thank you so much for staying with us! We're thrilled that you enjoyed your visit, and we hope to welcome you again in the future!

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a perfect hotel
First time at this CB hotel, and absolutely loved every minute. My daughter lives down the road, but her house is small to host the family. So we always volunteer to get a room. Gives us the sunrise with the ocean and no dogs for the nightly blanket battle. This was our first time at this one as our normal go to is the Hampton. But I think we now have a new norm. Bed was amazing, shower had massage features and hot water.
Stayed 1 night in Jan 2024
Response from Tom U on 12 Jan,2024
Reading this made my day! Thank you and we look forward to seeing you again soon!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Tom U on 12 Jan,2024
Wow Cindy great picture! Thank you for sharing!

8/10 Good

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good just had to go ask for towels and tp
Stayed 3 nights in Dec 2023
Response from Tom U on 12 Jan,2024
Thank you for letting us know and correct it moving forward.

10/10 Excellent

Cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Dec 2023
Response from Tom U on 12 Jan,2024
Thank you Cheryl.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tom U on 12 Jan,2024
Happy New Year! Thanks for staying.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
December Getaway
Amazing location with a spectacular view of the ocean
Stayed 2 nights in Dec 2023
Response from Tom U on 12 Jan,2024
What a great picture! Would love to know how we can move from an 8 rating to a 10. Any feedback is greatly appreciated.

2/10 Terrible

Paul

Stayed 1 night in Dec 2023
Response from Tom U on 12 Jan,2024
Paul, I would like to know more about your stay, and overall experience. Please feel free to reach out to me. I am the General Manager

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tom U on 12 Jan,2024
Steve, your feedback is so important, thank you. I would love to know how we can move from an 8 rating to a 10. Any feedback would be greatly appreciated.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2023
Response from Tom U on 12 Jan,2024
Thanks Joseph

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pretty nice, especially for the money. It's right on the boardwalk, close to restaurants and bars. It also has two pools, one indoor and the other outdoor. I would stay here again.
Stayed 1 night in Dec 2023
Response from Tom U on 12 Jan,2024
Thanks Dean! Hope to see you again soon.

10/10 Excellent

Michael

The beds are comfortable, the staff is very friendly and the views of the ocean can’t be beat.
Stayed 3 nights in Dec 2023
Response from Tom U on 12 Jan,2024
Thank you