Outdoor pool, pool loungers
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Reviews of Aguamarina Hotel Boutique - Adults Only

4 out of 5
Aguamarina Hotel Boutique - Adults Only
Calle Nuestra Señora del Carmen # 33-16, Centro Historico, Cartagena, Bolivar

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 79 reviews" "
Rating 8 - Good. 23 out of 79 reviews" "
Rating 6 - Okay. 4 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel, Calgary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful just the bed is a little uncomfortable, other than that is perfect
Stayed 4 nights in Feb 2024

10/10 Excellent

DIANA, Oceanside

Travelled with family
Liked: Cleanliness, staff & service
Small and cute hotel with a delicious home made breakfast’s. Located in the center of the walled city of Cartagena. The staff is amazing, the only downside is that you really need to speak Spanish as their English is limited. Bring ear plugs. Very safe! Close to all sites.
Stayed 4 nights in Feb 2024

8/10 Good

Marcela

Travelled with family
Liked: Cleanliness, staff & service
Check in was good, service excellent, well located, shops and restaurants around. Breakfast included and of good quality. Rooms not so clean and need improvement. A little bit noisy.
Stayed 4 nights in Sep 2023
Response from Aguamarina Hotel on 19 Sept,2023
We deeply appreciate that you have placed your trust in us, it is a real pleasure to have guests always so special. Comments like yours are our main motivation, to try to build memorable experiences for our guests.

8/10 Good

Manuel

Stayed 5 nights in Jun 2023
Response from Hotel Aguamarina on 7 Aug,2023
Nos hace muy felices y estamos muy agradecidos por su confianza, por seguir escogiéndonos. Sus comentarios son una enorme recompensa para nosotros. Esperamos volver a tener el gusto de atenderlo muy pronto

10/10 Excellent

AKIKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small boutique hotel in walled city. Big room with nice personal touch decor, big shower and comfy bed. They have only 4 rooms so never get overcrowded. Limited breakfast choices but it was enough for us. It’s located in center but it’s quiet during the night and we were able to rest well. Will return again :)
Response from Hotel Aguamarina on 6 Mar,2023
Dear Guest, Thank you very much for your kind and positive words. We are happy to know that I enjoy your stay with us. We hope to see you again soon. Have a happy day!

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay in the center of everything. The historic hotel was so nice. The rooms make you feel in the old era. The staff was very courteous and helped us with anything we needed. Marisol, Oscar, Jose and Betsaida were amazing!
Stayed 4 nights in Jan 2023
Response from Aguamarina Hotel on 23 Jan,2023
thank you very much for such a nice review, for us it is a real pleasure, to be able to help our guests and make them feel at home. we hope to receive it again soon

10/10 Excellent

Julienne Ruiz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquamarine hotel and boutique is a small and cozy gem in Cartagena. We were able to enjoy 2 of its 4 rooms and they were really beautiful. My husband and I enjoyed so much our days in this hotel. The staff was really welcoming and helpful. Our deepest thanks to Marisol Rivera, who helped us even before arriving in Cartagena. The hotel Is perfectly situated by great restaurants, bars and stores. Just 1 minute walk from Plaza Santo Domingo. Looking forward to come back in the near future.
Stayed 4 nights in Feb 2022
Response from Hotel Aguamarina on 4 Mar,2022
Mrs. Juli. Thanks for sharing your review with us, we appreciate such a nice comment. We are really glad to know that you've enjoyed your stay with us. We hope you have the opportunity to come back so we can receive you in Hotel Aguamarina.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020
Response from Aguamarina Hotel Boutique on 30 Mar,2020
Estimado Sr. El motivo de la presente es para saludarlo y a la vez agradecerle por su preferencia con nuestro hotel en su visita a la ciudad de Cartagena. Es un honor para nosotros recibir huéspedes como usted. Esperamos contar con su visita en una nueva oportunidad. Por lo pronto, nos despedimos de Usted, no sin antes reiterarle nuestra estima personal. Saludos Cordiales, Aguamarina Hotel Boutique

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this Hotel Sooo much we booked again end of our trip! The Suites, Breakfast (included each morning),Rooftop Pool looking over 4 Duomos,Location and the Staff is AMAZING!!! Natalia front desk Bilinguel helped us so much as we moved 5 times in 11 days. Franklin & Jose incredible for our every need. We will BE BACK!! Viva Columbia & Mucho Gusto mi Amigos! Love You , Karen & John from Chicago, USA (Feliz Navidad & Feliz Anos Nuevos 2020)!
Stayed 3 nights in Oct 2019
Response from Aguamarina Hotel on 1 Dec,2019
Dear Karen & John Thank you so much you for choosing our hotel during your visit to the city of Cartagena. !!!! We miss you so much and we are happy for receive guests like you!!! We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor, location, helpful staff, and ambiance. I felt right at home.
Stayed 4 nights in Aug 2019
Response from Jhanny C. Vargas on 7 Aug,2019
Dear. The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards, Aguamarina Hotel

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I lack words to describe just how amazing this this hotel and its staff are. It’s one of the most charming places I have ever stayed at. Its vibe perfectly fits into an overall vibe of the old City (unlike the steril vibe on some hotels in Bocagrande). The staff is not only highly professional, but also very pleasant and helpful. During our entire stay at Aguamarine, every staff memeber greeted us with a smile on any encounter and accomodated our every request with genuine care. The hotel itself is beautiful and being that it has only four rooms, we had the rooftop pool to ourselves the entire time. It was almost as if we had the entire hotel to ourselves. Finally, the location is amazing... it is located on one of the nicest streets in the Old Town and close to everything. If I come back to Cartagena, I will be staying at Aguamarine for sure. I just cannot revommend it enough. Muchisima gracias to the staff of Aguamarine!
Stayed 4 nights in May 2019
Response from Aguamarina Hotel Boutique on 5 Jun,2019
Dear Mrs. Katarina, The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards, Aguamarina Hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
They claim a water pipe busted one day before I arrived. Then they stayed everything will be back to normal in the morning. They placed me in a front room on the first floor. The lock to close from inside was a wooded stick!!! The bedroom was a hard as that front door. Then to top it off, when I woke that morning I analyzed the whole situtation. I was the only guest in this dam hotel!!! I thought hey am I being punked all the way in Cartenga Colombia. I immediately notified them I will not be staying here another day or night!!! This entire hotel needs to be updated immediately!!!
Stayed 5 nights in Mar 2019
Response from Aguamarina Hotel on 30 Apr,2019
Buenos dias estimada, Agradecemos sus comentarios y entendemos su preocupación , pero lastimosamente estamos desconcertados ante este comentario ya que nosotros intentamos explicarle que antes de su llegada contactamos a expedia y multiples veces intentamos contactarla a usted sin respuesta para explicarle que teniamos inconvenientes que favorablemente se habian solucionado a su llegada y que por ende encontraria en Hotel en reapertura. La decoracion de la casa es visible en la pagina de internet y a todos nuestros clientes les parece algo diferente, inclusive la puerta de su dormitorio , no es una viga de madera, es algo decorativo y acorde al resto de la decoracion del Hotel.(al estilo balines) No se le hizo cargos a pesar que usted disfruto de todo lo que contrato a traves de internet, usted eligio una habitacion estandar la cual esta bien descrita en la pagina web. Todos los empleados se pusieron a su disposicion y amablemente le ayudaron , pero seguramente no hubo problemas con lo que realmente usted contrato. Le deseamos un feliz dia!

6/10 Okay

Lauren

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice pool, b-fast, staff; stingy when a problem
Overall the hotel was nice: rooftop pool deck with large umbrella for shade, breakfast was great with various spots in the hotel to sit and enjoy, bed was comfortable, and hotel was clean. Bit noisy on the street, but nothing a couple earplugs couldn't handle. However, one night they had a leak in their water pipes and had to turn off the water entirely. They claimed that it only lasted 30 minutes, but that was the exact 30 minutes, evidently, that I needed to shower before the evening reservations. So they gave me a bucket of cool water to clean myself... When I checked out, they didn't offer a discount and acted extremely shocked and annoyed when I asked for one for this inconvenience - not to mention that, when they agreed, they only gave an entirely too small discount, so I had to follow-up again and demand more. If everything goes to plan, this hotel is perfectly fine. But if something goes wrong, don't expect them to make it right for you. They made me feel like I was out of line for thinking I should be able to shower whenever I want after paying $200/night for a hotel...
Stayed 3 nights in Mar 2019
Response from Aguamarina Hotel on 22 Mar,2019
Buenos días estimada, El motivo de la presente es para saludarla y a la vez agradecerle por su preferencia con nuestro hotel en su visita a la ciudad de Cartagena. Lamentamos mucho el espacio de tiempo (15 minutos registro de cámaras de seguridad) en el cual usted se quedó sin agua, sin embargo, realizamos el debido descuento por este imprevisto que fue muy corto de tiempo pero que ciertamente fue coincidencia con el tiempo de su ducha. Le explicamos que trabajamos lo más pronto posible para solucionar el inconveniente, el cual no fue culpa del hotel ni del huésped, son sucesos que pueden presentarse en cualquier lugar. Es un honor para nosotros recibir huéspedes como usted, pues ello nos incentiva a seguir mejorando nuestro servicio. Esperamos contar con su visita en una nueva oportunidad. Por lo pronto, nos despedimos de Usted, no sin antes reiterarle nuestra estima personal. Saludos Cordiales,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is gorgeous, very clean and the location is perfect. Everything is within walking distance. But the staff made our stay in Cartagena so memorable. They are AMAZING, so attentive to our needs. A special THANK YOU to Elvira, Fran, Jose for your warmth and great customer service. We will definitely be back.
Stayed 3 nights in Feb 2019
Response from Aguamarina Boutique Hotel on 23 Feb,2019
Dear Guest The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards, Aguamarina Hotel

2/10 Terrible

David Kempton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

YogaGirl, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lovely very clean hotel with attentive staff and spacious high ceiling rooms right in the city center is what you will find at Aguamarina Hotel. The staff is amazing here, the rooms are so lovely and so clean, breakfast is included and is delicious and the pool is small and lovely. There is 1 room on the ground floor in the front of the bldg right on the street level.I was booked in this room for 2 nights and way Very concerned about noise and safety. However, my concerns were alleviated because it was very safe and the noise was not bad at all after midnight. Bring earplugs for this 1 particular room. You are in the city center and this is where you want to be.
Stayed 2 nights in Nov 2018
Response from Aguamarina Hotel on 26 Nov,2018
Dear Ilene, Thanks for take the time to write a comment about us. It was a pleasure to have you in Aguamarina. We hope to see you again. If you come back, send us a email. Best regards, Jhanny C. Vargas

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and staff. It is small,only five rooms witch was perfect. In the heart of old city, walking distance to all the attractions. It has a small pool too witch was perfect.
Stayed 2 nights in Nov 2018
Response from Aguamarina Hotel on 6 Nov,2018
Many Thanks for your apreciation for Aguamarina Boutique Hotel. It was an honor for us have had the oportunity that you were our guest. We hope to see you again very soon as possible. Best regards, Aguamarina Boutique Hotel

10/10 Excellent

Al, Quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small property, only 5 suites, very convenient location down town, nice decoration, very well trained staff.
Stayed 1 night in Sep 2018
Response from Aguamarina Hotel on 12 Sept,2018
Dear Mr Al, Thanks for choosing Aguamarina Boutique Hotel to enjoy Cartagena. It was a pleasure to attend you in your stay. We hope to see you in another oportunity. All our employees send you esteem words. Best regards, Jhanny Castillo Vargas

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aquamarina Hotel in June 2018
Our room was fairly large, the shower was very nice with two types of shower devices, there were two sinks in the bathroom so my girlfriend and I had room for all the electrical devices. room was serviced every day. We were the only guests and had the undivided attention of the staff.
Stayed 5 nights in Jun 2018
Response from Aguamarina Hotel on 11 Jul,2018
Dear Mr. Robert The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem.

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Aguamarina Hotel
Fantastic location within the walled old town for this small boutique hotel. Beautifully renovated old home with very zen, Balinese furniture. Great view of the ocean, the city and Boca Grande from the rooftop terrace. Very courteous, accommodating and friendly staff. A little noisy in the evening but it didn’t taint the experience.
Stayed 4 nights in Feb 2018
Response from Aguamarina Hotel on 22 Feb,2018
Dear Mrs. Chantal The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards,

8/10 Good

Kurt, Anchorage Alaska

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Super staff and location within the walled city of Cartagena. The breakfast was delicious. The only suggestion I made is that a hotel of this price range and style ahould have hot water showers. The water out of the tap is fortunately somewhat warm due to it being Cartagena, but were expecting a hot water shower.
Stayed 1 night in Feb 2018
Response from Aguamarina Hotel on 16 Feb,2018
Dear Kurt The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards,

4/10 Poor

Chris, NYC

Liked: Cleanliness
Disliked: Staff & service
It's more of a private home than a boutique hotel
The hotel is stylish (as long as you like plenty of buddhas and colorful, oversized Venetian chandeliers) and centrally located within the old walled town. There is a nice rooftop pool that overlooks the city. The rooms are spacious but have glass doors facing an internal courtyard that is also used as a common area for breakfast, which makes for a noisy experience. If you are a light sleeper, you may be up by 7:30 am, which is when they start setting up breakfast. The hotel has restrictive policies for visitors that are not indicated on the Expedia website and are only contained in the Spanish language fine print policies that are part of the check in papers (as far as I can recall, it's no visitors between 9 pm and 9 am and otherwise visitors are only allowed in designated common areas or with prior approval by the hotel staff in the room - apparently this is for safety reasons). Hotel staff, but for one person, does not speak English. Amenities/services are minimal. After a couple of days, I decided to switch over to the Movich hotel (best rooftop pool and views in old town), which is about the same price, but has many more amenities/services with highly professional hotel staff. If you are a somewhat spoiled frequent traveler used to a minimum level of services/amenities, you will probably like Movich much better. If, on the other hand, you are looking for an experience that is more like staying in a private home, you may like Aguamarina.
Stayed 3 nights in Aug 2017

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Amazing hotel, fantastic staff, delicious food. Rooftop pool was really lovely and perfect. Only downside, ground floor room was quite noisy at night.
Response from Natalia on 16 May,2017
Estimada El motivo de la presente es para saludarlo y a la vez agradecerle por su preferencia con nuestro hotel en su visita a la ciudad de Cartagena. Es un honor para nosotros recibir huéspedes como usted, pues ello nos incentiva a seguir mejorando nuestro servicio. Esperando contar con su visita en una nueva oportunidad, nos despedimos de Usted, no sin antes reiterarle nuestro agradecimiento y estima personal.

10/10 Excellent

ludo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfecr boutique hotel within the walled city
A small hotel with good facilities, nice roof terrace, good plung pool, nice lounge and most importantly managed by an excellent management team assistant by willing and committed staff
Response from Aguamarina Hotel on 21 Mar,2017
Dear Mr. Ludo The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. As we said in the check in , we have variety of breakfast but they are not in the menu, you can tell us the option that you want to try and we can made that for you.!! We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. best regards, Aguamarina Hotel

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic and relaxing. Only 5 rooms so like having your own villa. Pool on the roof was divine. Will return to Agua Marina.
Response from General Manager on 1 Feb,2017
Dear Elizabeth The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 1 Dec,2016
Estimada (o) El motivo de la presente es para saludarlo y a la vez agradecerle por su preferencia con nuestro hotel en su visita a la ciudad de Cartagena. Es un honor para nosotros recibir huéspedes como usted, pues ello nos incentiva a seguir mejorando nuestro servicio. Esperando contar con su visita en una nueva oportunidad, nos despedimos de Usted, no sin antes reiterarle nuestro agradecimiento y estima personal.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy I stayed here, Yes Yes Yes
The hotel is so peaceful, quiet and beautiful. Hotel staff was so helpful and always available. There are 5 rooms in the entire building so it's never too noisy or overcrowded. The location is perfect, it's right in the thick of the beautiful old city but not on one of the busier streets so it's much more quiet. This is one of the nicer places I've been and I'm so glad to be able to experience it. Definitely take advantage of the rooftop pool!
Response from Natalia on 22 Sept,2016
Dear Alexandra, The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards, Aguamarina Hotel

8/10 Good

david, jacksonville florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
upscale B&B
great location, friendly and helpful staff, beautiful decoration. I would say this is more of an upscale B&B than a hotel...there are only 5 rooms...but as a B&B it's topnotch. I was in Room #1 which was nearest to the street and at times was noisy from the revelers outdoors, otherwise was near perfect.
Response from AGUAMARINA HOTEL on 6 Sept,2016
Dear Mr. David The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 6 Sept,2016
Dear Mr. or Ms. The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards Aguamarina Hotel

2/10 Terrible

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Be careful with your valuables
I had stayed in this hotel before and thought to try it again. Unfortunately, I must say that the safe inside the rooms is NOT safe. I left money (both in dollars and Colombian pesos) and part of the money was missing (only $100 in dollars plus pesos equivalent of $120 more less). When I brought it up to management, and showed them that the safe could be opened without the key and by simply entering 1234*, it opened. They did nothing to resolve and basically put it on me that I had misplaced the $, which is simply impossible. I knew exactly how much was on the envelope. All hotels have master Keys also whoever entered could at their will. Then, they pretend to fix it by telling me they wouldn't charge for an upgrade (btw, I never asked for an upgrade and when I checked in I informed them to leave me in my original rom and then the concierge tells me he took it upon himself to upgrade me yet I never agreed to that) overall, Terrible experience. I only write this because I want other travelers to beware and want to do the due diligence for my fellow travelers. The hotel is pretty but the lack of integrity with your valuables makes me give it an F, I now wish I had stayed at a hotel chain. I will not come back.
Response from General Manager on 6 Aug,2016
Buenas tardes Como le estuve comentando a la señora que tomo la reserva, el Hotel no ha tenido inconvenientes con perdidas o robo, nuevamente le agradezco que revise en sus pertenencias o haga un recuento para saber si en verdad usted trajo esos "items" al Hotel, porque así como usted no estaba segura de haberlos traído nosotros tampoco lo estamos . Es de muy mal gusto hacer este tipo de acusaciones puesto que usted no tiene ninguna prueba para asegurar esto. Nosotros no tenemos acceso a la cajilla ya que le entregamos su llave y consigo la de la cajilla. El Hotel no le realizo ningun cargo extra en la habitación, se le realizo un Upgrade y fue algo que usted misma autorizo, el problema radico en que su tarjeta no tenia fondos suficientes para PAGAR las habitaciones. Sin embargo le agradezco por favor evite hacer comentarios que dañen la presencia de alguien o algo sin tener pruebas y osbre todo una falta tan grave como la calumnia. Aguamarina Hotel Boutique

10/10 Excellent

Maria Claudia, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Excellent Location.
This is a small hotel in the best location of Cartagena's walled city. It is within walking distance to restaurants, museums, bars and shopping. There are a total of 5 rooms in the building and all are spacious and nice, however if you are sensitive to street noise avoid the Standard room (there is only one) and the suite that faces the street. Cartagena can get noisy on Thursday, Friday and Saturday nights. I'm one of those that are sensitive to noise and did not have a problem sleeping...in fact, I slept wonderfully. The rooms are romantic and spacious for two people. I like the large restroom area with large shower. I also enjoyed sitting on the top terrace and reading with view to the ocean, city and vultures!
Response from Natalia on 21 Jun,2016
Dear Mrs. Maria Claudia The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We look forward to your visit into a new opportunity, we say goodbye to you, but first reiterate our gratitude and esteem. Best Regards, Aguamarina Hotel

6/10 Okay

Grace, Brooklyn, NY

Liked: Property conditions & facilities, room comfort
Nice way to end trip-don't expect a big breakfast
We visited Colombia for 8 days, traveling back through Cartagena on our way back to NY. We wanted something a little special for our last night so we picked Aguamarina. Overall it is a cute boutique with unique rooms and a fantastic rooftop. The service/staff was fine but not above the other 3 star hotels we visited in Cartagena/Medellin. The weakest part of the stay was the breakfast. For an "upscale" establishment it was a very limited menu and we were charged extra for asking for a plain arepa (?) which seemed to be standard breakfast at the other hotels in which we stayed.
Response from Aguamarina Hotel on 9 May,2016
Dear Mr. or Mrs. The reason for this is the time to greet and thank you for choosing our hotel during your visit to the city of Cartagena. It is an honor for us to receive guests like you, because it encourages us to continue improving our service. We use to have diferents breakfasts because we made what you want to eat or the breakfast of the house, not only what we have on the menu. Thank you so Much for your visit. Best Regards, Aguamarina Hotel

10/10 Excellent

SCOTT, st louis, Missouri USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous
The staff was fabulous, took care of every need, cook would prepare for a fee anything you would like to eat. Central location so we took in thr museums and culture. I cant wait to come back!!!

8/10 Good

amit, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quaint well appointed boutique hotel
great location, nice helpful staff, rooms were very comfortable. Great bathroom. Roof top terrace relaxing.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is based in a lovely part of Cartagena, walking distance to most of the sights. The rooms are quite decent and well decorated but awkward (my bathtub was open-air but got dirty very quickly). There is absolutely no amenities or services. I got up at six for breakfast, was told to come back at eight. The majority of staff are friendly but don't understand a word of english.

8/10 Good

Helen Lindsay, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!!!
LOVED it!!!! Everyone there -- Franklin, especially, is SO wonderful! It is a charming boutique hotel. Very simple. Great roof deck!

10/10 Excellent

Julie, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly wonderful experience!
I have been in the hotel business for 40 years and was completely bowled-over by my recent 4N stay. Aguamarina is a true oasis in the middle of the Walled City in Cartagena. It's very serene, has only five rooms, smells wonderful and the air-conditioning (guest rooms only) is top-notch. Rooftop pool and area surrounding is all you need - you can watch the sunset from the top wooden lounging bed! The bedroom/suite is large with stocked mini-bar and spacious ultra-modern bathroom.The staff is more than accommodating and make you feel like you are coming home each night. Hot breakfast is served each morning, and Natalia will set up all your tours (and charge to your room). One of the best hotel experiences I've had in a long time.

10/10 Excellent

Jamie, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel and friendly staff
This hotel was amazing! The design of the common areas and the room itself was incredible. Our bathroom had an open-air shower, which was amazing. The breakfast in the open courtyard in the morning was delicious and fresh. The view from the roof is spectacular. The only downside is the noise from the street at night, since the hotel is in the heart of the action (which is great for exploring, but not great for sleeping). I would definitely go back!

10/10 Excellent

Joaco, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel. Just 3 rooms. Nice decoration.
Nice rooms and only 3 of them, so you can have lot of privacy. The staff was really friendly and helpful. You have a bath inside the room to enjoy with your partner, many places to read and a nice pool in the roof. It was much better than expected. Breakfast is made right in front of your eyes.

8/10 Good

Alvaro, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good romantic getaway. Perfect location.
Location, location, location good stay mostly for a romance situation. Service and attention awesome.

8/10 Good

Patricia, New York

Liked: Cleanliness, staff & service, room comfort
Gorgeous hotel
The staff makes you feel right at home. The hotel has 5 rooms only and it's a gem. My only minus is that the room I stayed in was in close proximity to first floor and all the noise from kitchen/lobby filtered up so no snoozing until 9. Otherwise, lovely!!!!

8/10 Good

Mauricio, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, super friendly staff.
The experience started bad, as something happened between Expedia and the hotel, and when I arrived they did not have my reservation confirmed (even though Expedia sent me confirmation, but had not charged it to my credit card). However, the staff offered to relocate us to another hotel, or to stay with them while having to change rooms for the last night. We stayed at the Aguamarina, and I'm glad we did. The staff is really friendly and strives to help. It has an excellent location, and the breakfast included is good. Both the rooms we stayed in were really clean and comfortable, although room #1 (which faces the street at ground level) can get a bit of noise from nearby bars at night. Overall, it was a very good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intimate, beuatiful and restful
The staff were terrific - the roof top deck/pool was small but beautiful and my room was stunning.

10/10 Excellent

Josh, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing boutique hotel in heart of old city.
Hotel Aguamarina is an incredible find. Intimate boutique hotel with just a handful of rooms. Staff were very helpful and rooms were large and well appointed. Location is ideal for exploring the old city of Cartagena. Highly recommended.

10/10 Excellent

liran, cartagena ciudad amurallada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wow
Everything was perfect

10/10 Excellent

Dali, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in The walled city
My boyfriebd and I enjoyed this hotel because its intimate and The staff greets you by name. Its like staying at a friends' house moré than a hotel. The rooftop is peaceful and prívate. Perfect For sunset watching and sipping your coffee in The morning, before heading out Island-hopping.
Lounge
Rooftop morning

10/10 Excellent

Charlie, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & Confortable
The hotel is charming. All the stuff is very polite, educated and helpfull, that helps to have a great time on this marvelous place. We were helped to select the best places to eat, to go and how to go. The hotel is stablish on the best place of the wall city, but don't forget that means some noise.

10/10 Excellent

Paul, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream Stay!
Simply a very special property. I cant wait to return. Simply, I did not feel like I stayed at a hotel, or boutique hotel. I stayed at my millionaire uncle's home in Cartagena! When the cook calls you to describe what she wants to make for you ... that is a different level of service! ... and I have 10 more examples like that! ..... Wonderful, but not for everyone! if you are used to your typical hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
great hotel. the location was great and perfect for what we needed. Our only complaint was that we were placed in a room on the ground floor right next to the door. It was so loud all night from the street noise and door opening and closing that we didn't sleep. If you stay here make sure to request a room upstairs. It is a very unique hotel and the staff is so nice and always willing to help!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful & cosy Casa Boutique Hotel
My first time in Cartagena for a wedding and the experience was excelled because of this boutique hotel, its personalized decor, location, roof pool and comfort made all the difference. If you plan to go to Cartagena definitely stay within the "Ciudad Amurallada" area and if you want to treat yourself Aguamarina will complete the experience.