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Reviews of Hotel Bocagrande Suites By Geh Suites

3 out of 5
Hotel Bocagrande Suites By Geh Suites
Carrera 2, No. 7-159, Cartagena, Bolivar

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 97 reviews" "
Rating 8 - Good. 32 out of 97 reviews" "
Rating 6 - Okay. 17 out of 97 reviews" "
Rating 4 - Poor. 9 out of 97 reviews" "
Rating 2 - Terrible. 8 out of 97 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Laudicy

Stayed 2 nights in Apr 2024

4/10 Poor

SHANNON

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a mosquito problem, there is a lot of noise in some rooms, the breakfast is adequate, but you must not wait until the last minute. The staff is very friendly, the cost-benefit ratio is little bit high. I had a room change and I have no complaints about the second room, the bathroom is a bit small, but it's not bad. Very close to the beach, it does not have a pool and the photos do not correspond to the state of the rooms.
Stayed 3 nights in Jun 2023

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was good, friendly staff, luckily, was able to move into a better, more comfortable room. Too loud outside, music went on until 11 pm.
Stayed 3 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Scam
The night reception employee tried to charge us 200000 pesos for placing the insulin in the refrigerator!! Totally outrageous. The disability office of Colombia should fine this property for trying to prey with people with disabilities
Stayed 4 nights in Jan 2023

8/10 Good

Evens

Stayed 3 nights in Oct 2022

6/10 Okay

Leonard

Travelled with family
Disliked: Amenities
Good location Rooms are ok and overall the hotel is just ok, not the best
Stayed 2 nights in Jul 2022

8/10 Good

Amantina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2022

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT EVEN THINK ABOUT IT. The room was painted with mold all over the walls, the bathroom had rust, and the bed had stains. NO POOL despite fake google images.
Stayed 3 nights in Jun 2022

2/10 Terrible

andrew

Travelled with family, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I had to go to another hotel an pay there because the beds were covered with ants an they had no more rooms available.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deceitful front desk and GH management
Awful experience We had reservation for 10 days and the room was so dirty and had mouse droppings around windows We were willing to pay for 1-2 nights but they charged the whole amount without refund by knowingly lying that it was a NoShoW Everyone lying and telling us a different story Hotels.com contacted them and They refused to refund any of the $300 Hotels.com kindly offered a $76 credit however, but the Hotel is BAd News
Stayed 8 nights in May 2022

10/10 Excellent

Keneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is ideal. Close to beach and close to many restaurants. Can’t beat the price.
Stayed 20 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap hotel, impacted by COVID.
Very run down establishment. Tons of flies in the room. Lots of construction going on, wifi kept dropping, and the hot water in the shower is non-existent. I would avoid if possible unless you're looking for a cheap place to bring back a hooker.
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 8 nights in Feb 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Leslye Perez- Dto Reservas on 7 Sept,2019
Muchas gracias por sus comentarios, estos no ayudan a ser cada dia Mejor

8/10 Good

Decarlo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Decarlo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Leslye Perez on 22 Aug,2019
Muchas gracias por su comentario, estos nos ayudan mucho a mejorar cada día.

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION.BUSY AREA.TOURIST TYPE.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were clean, cheap and located close to the beach and city center. The room itself was nice and contained a strong air conditioning. One problem is that the temperature of the shower is difficult to change because the shower just has a small switch on the top and if you touch the wrong part of the switch it will electrocute you. The staff were helpful and there is a free breakfast provided every morning as well as a wonderful restaurant with live music for pay at other times of the day
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room average, no water inthe room first night they said there is a problem in the sector, next day cant take a shower water dripping
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and comfortable. The staff was friendly.
Stayed 3 nights in Dec 2018

8/10 Good

Siuchan

Liked: Cleanliness, staff & service, room comfort
The staff is extremely helpful. Yasser at the front desk is marvellous
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Fine if you're just looking for a place to sleep.
Saw a roach in the closet almost as soon as we walked in. Window was right next to a big noisy AC unit. Was pretty much what we expected for the price.

8/10 Good

Patricia L., Miami, Florida

Liked: Cleanliness, staff & service, room comfort
Common areas need upgrading
My short stay was great. Great for the price.

10/10 Excellent

Brigitte, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the beach.
Great small hotel. It's where we stay every time we are in Cartagena - this was our fifth stay. Staff is very welcoming and attentive. A block away from the beach. Walking distance to all restaurants and retail stores. Close to all the attractions.

10/10 Excellent

Daniel, MD USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
The hotel is nice, great value for the money. The only draw back is that the hotel does not offer hot water for bathing. one staff member said it's hot in Cartagena, people don't mind cold showers. All but me, but still had a nice stay. love hot shower, Baltimore Maryland

6/10 Okay

Carolina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Inversiones

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mas nunca me quedo aquí
Realmente fatal las habitaciones con moho en las paredes y techo muy costoso para cómo está de feo el wifi nefasto
Stayed 2 nights in Dec 2023

2/10 Terrible

DIEGO IVAN

Stayed 3 nights in Nov 2023

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Aceptable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Freddy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Desayuno sencillo pero delicioso.
Stayed 1 night in Sep 2023

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación. Lugar agradable
Stayed 2 nights in Feb 2023

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023

10/10 Excellent

Raymundo

Stayed 7 nights in Nov 2022

10/10 Excellent

Igmar consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tranquilo y limpio
Stayed 4 nights in Oct 2022

10/10 Excellent

ROCIO

Stayed 1 night in Aug 2022

8/10 Good

Riquelmer

Stayed 2 nights in Jul 2022

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien situado
muy cercas de la playa
Stayed 2 nights in May 2022

6/10 Okay

Liliana Edith

Stayed 1 night in May 2022

2/10 Terrible

Camilo Andres

Stayed 1 night in May 2022

10/10 Excellent

Rafael

Stayed 5 nights in May 2022

6/10 Okay

José Manuel

Stayed 3 nights in Mar 2022

8/10 Good

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado, buena calidad vs precio
Stayed 4 nights in Mar 2022

4/10 Poor

ALVARO

Stayed 2 nights in Feb 2022

6/10 Okay

Said

Business traveller
Liked: Staff & service
buena ubicación, elementos del cuarto envejecidos, sabanas, cortinas, toallas, controles rotos.
Stayed 2 nights in Feb 2022