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Hotel Dorado Plaza Bocagrande

3.0 star property
Private beach and outdoor pool, near Clock Tower

Choose dates to view prices

Photo gallery for Hotel Dorado Plaza Bocagrande

Outdoor pool
Front of property
2 restaurants, dinner served, Italian cuisine
Reception
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

Highlights

Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

Suite

Highlights

Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

Double Room Sea View

Highlights

Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room

Highlights

Air conditioning
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Plasma TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Suite With Internal View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Suite With Internal View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room Standard

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Room Superior

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Double Room Deluxe With Internal View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Room Deluxe With Internal View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Junior With Partial Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Double Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room With Sea View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Queen Bed

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About the area

Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • El Laguito Beach - 8 min walk - 0.7 km
  • Castillo Grande Beach - 12 min walk - 1.1 km
  • Clock Tower - 6 min drive - 3.4 km
  • Cartagena de Indias Convention Center - 7 min drive - 3.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • ‪Kanuu Restautant (InterContinental) - ‬2 min walk
  • ‪Cilantro Cevicheria & Restaurant - ‬2 min walk
  • ‪Pool Bar Intercontinental - ‬2 min walk
  • ‪Kiosco El Bony - ‬1 min walk
  • ‪Italian Pizza & Pasta - ‬4 min walk

About this property

Hotel Dorado Plaza Bocagrande

All-inclusive hotel near Bocagrande Beach
You can look forward to a free breakfast buffet, a terrace and a playground at Hotel Dorado Plaza Bocagrande. For some rest and relaxation, visit the sauna. Enjoy Italian cuisine and more at the two on-site restaurants. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • A gift shop, luggage storage and a lift
  • Multilingual staff, concierge services and smoke-free property
Room features
All 320 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, fridges and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 2900.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Frequently asked questions

Does Hotel Dorado Plaza Bocagrande have a pool?

Yes, this property has an outdoor pool.

Is Hotel Dorado Plaza Bocagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Dorado Plaza Bocagrande?

Self-parking is free at this property.

What time is check-in at Hotel Dorado Plaza Bocagrande?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Dorado Plaza Bocagrande?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hotel Dorado Plaza Bocagrande?

Yes, the property is all-inclusive. Activities include dance classes.

Where is Hotel Dorado Plaza Bocagrande located?

With direct access to the beach, this Bocagrande hotel is in the city centre and within a 5-minute walk of Bocagrande Beach, Centro Comercial Nao and Rio Cartagena Casino. El Laguito Beach and Castillo Grande Beach are also within 15 minutes.

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Hotel Dorado Plaza Bocagrande Reviews

Reviews

6.0
Rating 10 - Excellent. 57 out of 431 reviews
Rating 8 - Good. 119 out of 431 reviews
Rating 6 - Okay. 81 out of 431 reviews
Rating 4 - Poor. 72 out of 431 reviews
Rating 2 - Terrible. 102 out of 431 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

yolanda b

Staff was wonderful the area was nice across the street from the beach couldn’t be in a better location.
Stayed 5 nights in Feb 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service
To many people outside selling! Can’t enjoy beach or shopping areas
Stayed 5 nights in Apr 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Feb 2025

8/10 Good

RAFAEL

Liked: Cleanliness
Food, shows and bar A
Stayed 4 nights in Feb 2024

10/10 Excellent

ROSAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 6 nights in Oct 2024

8/10 Good

Marc-André

Liked: Cleanliness, staff & service, amenities
Hotel very clean, Verry good food , staff plaisant , verry good localisation, Not a luxury hotel but a very decent hotel for the prixe I will go back for sur
Stayed 3 nights in Sep 2023

10/10 Excellent

Faber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy Customer

very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️
Stayed 4 nights in Nov 2023

6/10 Okay

Mary Claribel Oliveira

Disliked: Amenities
Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Stayed 3 nights in Apr 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please stay away from this hotel

Please stay away from this place!!! This is not a real all inclusive. Poor customer service. Cockroaches on the room and bath room. Shower full of hair. Humidity on the wall and furniture and doors in bad conditions almost to fall down. Curtains falling down. Don’t waste your time and money on this hotel. Worst experience ever. Margarita & Pierre Nov 27, 2024
Stayed 4 nights in Nov 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

It was ok

6/10 Okay

Altagracia

Liked: Cleanliness, staff & service
All inclusive deals, but the bar was so limited and snacks .
Stayed 4 nights in Apr 2023

4/10 Poor

William

Liked: Cleanliness
Disliked: Amenities
No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
Stayed 3 nights in Feb 2024

2/10 Terrible

Eva

Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Stayed 5 nights in Apr 2024

2/10 Terrible

Luis A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Stayed 8 nights in Jun 2024

4/10 Poor

Sebastian

Liked: Cleanliness
Disliked: Property conditions & facilities
I’ve been to other resorts and even the one in San andres which is the same name and owner I believe is 100 times better than the one in Cartagena. It was the worse experience I had.. towels were extremely old and the over charge for those old towels if something happened to them (you cannot imagen). I asked staff for multiple essential things such an iron since day one, we’ll never got it in the 5 days I stayed there. All inclusive??? There’s no water something as essential as water no you have to go and ask for a 6 oz cup of water (this is very important for someone that don’t drink alcohol) keep in mind to give bottles of water and have some in the room even if you charge some extra dollars it would be much better… The cleaning lady for the room was great, as well as the people in the dinning area they were always helpful.. ohhh almost forgot don’t even think about going inside the pool area if you are not going into the water or going in with a towel because if not you are not allow to go in… good luck staying in this “RESORT” if I were you I would not. Instead go to the one in San andres :) highly recommended.
Stayed 3 nights in Dec 2024

2/10 Terrible

Amaury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible experience..stay away.
Stayed 1 night in Jul 2022

6/10 Okay

Juan Jose

Liked: Cleanliness, staff & service
Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel.
Stayed 4 nights in Sep 2023

2/10 Terrible

Guido

Disliked: Staff & service, amenities, property conditions & facilities
I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!!
Stayed 9 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrible! Stay away!

The most expensive hotel I stayed in while in Cartagena and by far the worst hotel experience I’ve had in my life! Shabby buildings and rooms. Totally disorganized check in. Took about 1 hour. Incredibly rude and unhelpful staff. Room was the worst. Crayon markings on furniture, no working air conditioning (80 degrees F in the room),no working wifi or television. No running hot water! Nothing came out of the faucet. Told front desk about the issues and they said they would send someone, but never did. Staff literally detained us upon checking out and would not let us leave hotel for some unknown reason that no one on staff could explain to us. Security staff literally grabbed our bags and would not let us leave although we had already checked out and were waiting for an Uber to the airport. Isn’t this illegal?! After over 20 minutes, some lobby guy (manager? I hope not) said it was a mixup and we could leave. Management and many hotel staff should be fired! The absolute worst hotel experience I have ever had and I travel a lot! Horrible! Stay away!
Stayed 1 night in Aug 2022

4/10 Poor

HERIBERTO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio al cliente no es bueno ya que yo reporte el aire acondicionado de la habitación y no hicieron nada tuve que volver a reportarlo pero de igual manera no lo repararon estuvimos 3 noches sin aire También la comida en el Plan todo incluido no es buena y todos los días la comida estuvo fría no me volvería a quedar ahí y no lo recomiendo
Stayed 3 nights in Apr 2025

8/10 Good

Nelly

Liked: Amenities
Nos hospedamos en Sea biew y las ventanas estaban muy sucias, no se apreciaba la vista.
Stayed 3 nights in Mar 2025

4/10 Poor

xiorkys

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Poucas opções de alimentação, mas boas. Água do chuveiro não era muito quente. Praia fica atravessando a rua, mas não tem estrutura na praia do hotel (cadeiras e guarda sol). Atendimento bom, inclusive uma concierge mostrou pessoalmente a estrutura no check in e tinha drink de boas vindas.
Stayed 2 nights in Feb 2025