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Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.2/5 Very Good
157 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Kitchen

Map

Explore the area

Popular LocationCartagena de Indias Convention Center3 min walk
Popular LocationPuerta del Reloj4 min walk
Popular LocationClock Tower4 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)17 min drive

Choose dates to view prices

  • Standard Double Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Double Room, 1 King Bed
  • Standard Double Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Double Room, 2 Single Beds

About this area

Cartagena

Located near the beach, Hotel Monterrey is in Cartagena Walled City neighbourhood and is connected to the convention centre. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Marbella Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.

Visit our Cartagena travel guide
Map
Popular Location

What's nearby

  • Cartagena de Indias Convention Center - 3 min walk
  • Puerta del Reloj - 4 min walk
  • Clock Tower - 4 min walk
  • Plaza de San Pedro Claver - 11 min walk
  • San Pedro Claver Church and Convent - 11 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 16 min drive

Restaurants

  • Where to eat
  • BRASSERIE MONTAIGNE – Restaurant with a bar offering local cuisine. Serves breakfast, brunch, lunch and dinner. Kids' menu available.

About this property

Hotel Monterrey

Central hotel connected to the convention centre in Cartagena Walled City, walk to Clock Tower
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. Free English breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a coffee shop/café and a rooftop terrace are on-site. All 30 rooms provide kitchens with fridges, plus complimentary wireless Internet access and LCD TVs with cable channels. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hotel Monterrey offers 30 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free English breakfast available daily 6:30 AM–10 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Things to do

Outdoor pool

Family friendly

Dry-cleaning service
Kitchen
Laundry facilities
Outdoor pool
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Pool sunloungers
Pool umbrellas
Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Handrails in stairwells
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

32-inch LCD TV
TV channels

Food and drink

Kitchen
Minibar
Fridge

More

Desk
Electrical adapters/chargers
Free local calls
Free newspapers
Guidebooks/recommendations
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hotel Monterrey and receive a full refund?
Yes, Hotel Monterrey offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Monterrey cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Monterrey have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Monterrey?
Hotel Monterrey doesn't offer parking.
What time is check-in at Hotel Monterrey?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 1 PM. Late check-out is available for a 50% fee (subject to availability).
Where is this property located?
Located in Cartagena Walled City, this hotel is steps away from Colon Theater, Clock Tower and Cartagena de Indias Convention Center. San Felipe de Barajas Castle and Bocagrande Beach are also within 1 mile (2 km).

Guest reviews

Overall score and ratings for Hotel Monterrey

4.2
Very Good
5 - Excellent
67
4 - Good
64
3 - Okay
19
2 - Mediocre
7
1 - Poor
0
4.4
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed march 15th, 2020. The shower was warm. I was so happy to end my trip with a warm shower. No other showers on my trip to Colombia had warm water. It was great! Room was clean. Bed very comfortable. Nice sheets and bedding. The staff was wonderful. Front desk speaks english. The rooftop is big and had a great view. You can order drinks up there. Order the coconut lemonade! The pool is small but perfect for cooling off. Lots of places to sit or lay up there. Great location. You can walk anywhere in the city. This is right in the middle of it all.

Stayed 2 nights in Mar 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service

    No hot water in the room and in my room I had electrical outrage.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great stay. Excellent staff and hotel. Would stay at hotel again

    Stayed 4 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Good Monterrey

    Good Hotel Excellent location easy to walk around. Did not have to rely on ttaxis as much as we did in Bogata.Front Desk service was good- restaurant for dinner was good--Breakfast could have been improved---Eggs available not done just by request

    Stayed 4 nights in Sep 2019