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Reviews of Hotel San Roque

2.5 out of 5
Hotel San Roque
Calle de la Media Luna #10C-48, Getsemani, Cartagena

Reviews

6.4
Rating 10 - Excellent. 1 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 5 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Viviana, Miramar

Liked: Cleanliness, staff & service
Only one night, I don’t have to much to safe
Stayed 1 night in Oct 2023

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
el hotel es muy bueno por el precio.la locación es buenísima. regresaria la proxima ves q vaya a Cartagena ,la señora de la reception muy amable
Stayed 3 nights in Aug 2023

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel for the price. No frills, but was nice. I liked the rustic feel of the place. The only issues I had with the place was that the wifi in my room was weak and there was no hot water, but the wifi was very strong in the lobby and common area and as hot as Cartegena is, you don't really need hot water. Also, the breakfast was simple, but nice. I would definitely stay here again the next time that I'm in Cartagena.
Stayed 3 nights in Apr 2023

8/10 Good

Clive

Liked: Cleanliness, staff & service, room comfort
This is a cheap, no-frills hotel but it is comfortable and quiet and in a good area. The staff member on duty was very helpful and seemed never to go to sleep. The rooms (I stayed in two) were basic but adequate. Both had air conditioning and integral bathroom/ toilet but no exterior window.

6/10 Okay

richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient but lacks good management
For the price the rooms were great compared what you would normally get in this price range. I was missing a shower head and only had a pipe sticking out which they kept promising to pick fixed bit never was.

6/10 Okay

Holly

Disliked: Cleanliness, room comfort
Decent for the price/location.
This place is not anything special, but it is a great area to stay in Cartagena if you want to just stroll around the neighborhood and have lots of food and nightlife options. The room could have been a lot cleaner, but it was actually surprisingly quiet (or maybe we were just so sleepy from our trip we slept through it all.) The bed was fairly comfy.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hustle and bustle
Good for people with not a lot of money and don't mind the bare basic in a room!

8/10 Good

Robyn, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the money
Nice little hotel , good standard for the price round that area. Comfortable bed , spacious compared to others we stayed at and good location

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feo lugar
El hotel muy feo, mobiliario feo, cama fea e incomoda, toallas muy corrientes, hasta el papel de baño mal, solo es una cama, por lo menos tiene aire acondicionado
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Disliked: Room comfort
No hubo cable en la tv desde el segundia día,el buffet que ofrecieron tampoco lo dieron solo un café,el lugar es estrategico muy bueno es el centro entre Getsemani y M calle de la Media Luna ,en general esta bien solo debe mejorar lo que explico.
Stayed 4 nights in Sep 2017
Response from Arley on 15 Nov,2017
Hola buenas tardes, gracias por su tiempo, si. Lamentamos lo del cable fue un problema externo, desafortunadamente hubieron varios cables rotos en el sector de Getsemani y el daño duro varios dias en repararse por parte de la empresa prestadora del servicio, le pedimos enormes disculpa, en cuanto al Buffet no se a que se refiere ya que nosotros solo ofrecemos café y te autoservicio las 24 horas. Una vez mas gracias por elegirnos, trabajamos cada día para mejorar la experiencia de nuestros clientes en Cartagena.

8/10 Good

Tanguy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon compromis
Bon compromis entre l'hostal et l'hôtel classique, rapport qualité-prix imbattable. Douche petite, pas possible de régler la chaleur. Le personnel est très serviable et donne des conseils spontanément. Nous avions une chambre sans fenêtre peut-être seul vrai bémol. Clim, coffre fort et télé dans la chambre. A 400 mètres du superbe centre historique, du port, et du fort San felipe. À recommander jeunes couples, amis.
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Normal
La pasamos bien. El hotel está un poco viejo, algunas cosas de las habitaciones deberían renovarse (nos cambiamos de habitación porque el aire acondicionado no funcionaba). Está bien ubicado, y su relación precio-calidad está bien. Sería bueno incluir desayuno. Es una buena opción para pagar barato dentro de la ciudad amurallada. El personal fue siempre muy amable.

8/10 Good

Juan jose

Liked: Cleanliness
Para ir con amigos, no en familia.
Cuarto pequeño y achocado. Buena zona y buen trato.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Económico y agradable!
Es un pequeño hotel con sus instalaciones limpias y personal muy amable. Este hotel es para las personas que solo necesitan un sitio para dormir, queda en la calle de todos los hostels de Getsemani, se puede llegar a cualquier hora sin problema ya que está situado en una calle con bastante movimiento. Para desayunar recomiendo dos sitios: "aquí es el punto" y "corocoro", rico desayuno y bastante económico. Para comer algún pasabocas ligero a media cuadra venden unas ricas empanadas aunq la persona q atiende lo hace de mal gusto. En general es un sitio recomendable evaluando costo beneficio.

4/10 Poor

Juan David

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy regular
Me enviaron a casa san Roque, y el servicio dejó mucho que desear

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien accueilli propre dans le centre rue très anim
Quartier très animée climatisation chambre avec petite lucarne mais ça allait. Pas de petit déjeuner mais possible de prendre un thé ou café.

8/10 Good

Montserrat

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Diego, Belo horizonte

Boa relação custoXbenefício
Hotel simples com boa relação custoXbenefício. Não tinha café da manhã. O quarto que ficamos era bem pequeno e não tinha janela, então chegávamos e ligávamos o ar condicionado. Limpeza e arrumação diária, e o pessoal da recepção simpático. Quanto à localização, era bem perto da torre del relogio e cidade amuralhada, íamos a pé sempre! Também próximo ao castillo de san fellipe. A rua é meio estranha, mas bem movimentada, não nos sentimos inseguros. No último dia nosso ar deu defeito, era domingo e não tinha como consertar, o hotel estava cheio e como não havia outro quarto nos colocaram em outro hotel, do mesmo dono (casa san roque) que é bem próximo e no mesmo padrão ( esse quarto era maior). Ah, no check out a máquina de cartão estava com defeito, a sorte que tínhamos ainda pesos colombianos suficientes pra pagar o hotel. No final deu tudo certo rs Cartagena valeu a pena!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es lo que parece
Muy mal. Al ingresar a la habitacion el olor a humedad te recibe, las sabanas sucias, no dispones de toallas, excepto de una pequeña toalla de manos sucia. El colchon de La cama Pesimo. Incomodo, en la foto del hotel la habitacion y la cama se ven muy bonitas, pero son engañosas. Ademas es una zona insegura. Por ese precio se consigue un hotel mejor.

8/10 Good

ENRIQUE, Cali

Liked: Cleanliness, staff & service, room comfort
DISFRUTE TOTAL
En general bien, en realidad Enrique es mi hermano el nos hizo el favor de la tarjeta, pero finalmente se pago en efectivo y mi nombre es Nubia Betancourt y el de mi esposo Carlos Arturo Muñoz. Muchas gracias la atención fue buena.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
No hicieron bien mi reserva
Llegamos y sólo habían reservado para uno en vez de tres. No tenían habitaciones y nos recolocaron en otro hotel.

8/10 Good

Fabiola, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecha!!
Muy bien, regreso sin pensarlo

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort