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Reviews of Baymont by Wyndham Cartersville

2.5 out of 5
Baymont by Wyndham Cartersville
11 Kent Drive, Cartersville, GA

Reviews

6.8
Rating 10 - Excellent. 85 out of 378 reviews" "
Rating 8 - Good. 112 out of 378 reviews" "
Rating 6 - Okay. 74 out of 378 reviews" "
Rating 4 - Poor. 60 out of 378 reviews" "
Rating 2 - Terrible. 47 out of 378 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Was a bit disappointed in this hotel. I have tried to find a way to avoid pet friendly hotels, most of them including this have an odor that is not good. The bathroom was adequate but it only had 2 lights and 1 was burned out so was pretty dark in there. Its unlikely the bulb burned out just as we arrived so that means it was cleaned at least once with no care to replace the bulb. Breakfast options were also disappointing. Microwave sausage biscuits or toaster waffles. coffee cups were tiny cups. Again not a terrible hotel but could be better with just a little more attention to detail.
Stayed 1 night in May 2024

6/10 Okay

lorena

Stayed 2 nights in Apr 2024

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an awful smell, only 1 ice machine worked, no vending machines worked, and no parking.
Stayed 1 night in Mar 2024

2/10 Terrible

Racquel

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
No staff was present, inside the room was roaches, trash, the bathrooms have trash in random holes in the wall. Pictures were taken
Stayed 1 night in Mar 2024

6/10 Okay

Samantha

Travelled with family and small children
Liked: Staff & service
The tv was set on 10 and we got a noise complaint about tv being to loud but it wasnt, and it was only 10pm. And pool was not open Breakfast wasnt fresh apple was moldy coffee wasnt made.
Stayed 1 night in Mar 2024

2/10 Terrible

Sheila

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap towels. Fire alarm off wall. Wallpaper peeling in bathroom. Horrible smell when you entered hotel . Blood stains on sheets. Never, ever will we stay there again
Stayed 1 night in Mar 2024

2/10 Terrible

Gerti

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We got up in the morning to no hot water. Staff assured hot water i. 25 minutes. No understanding or compassion about inconveniences or refund.
Stayed 1 night in Feb 2024

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was poor, coffee was too strong to drink even in the breakfast area. Very clean very quiet good for the price
Stayed 5 nights in Dec 2023

6/10 Okay

LANCE

Stayed 1 night in Nov 2023

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Mouse came out to play
Second day there a mouse was in my trash. Reported it to the front desk. They sent someone to look and he offered to put me in another room. I declined because it would be more of an inconvenience for me to try to move my family's belongings. My last morning as we are getting ready to leave, the mouse comes back. It goes to every location that the employee looked for it. When I checked out I let the front desk know that the mouse was back and they needed to put some traps out. No apology, no offer of any type of reimbursement, nothing.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luke A.

8/10 Good

michele

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but carpet was old and stained. Right off of I75 so can hear all the semis.
Stayed 1 night in Nov 2023

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bed pillows smelled like oily hair and flat. Shower curtain did not cover shower and broken. Not very clean place in general.
Stayed 1 night in Nov 2023

8/10 Good

Mark

Stayed 1 night in Nov 2023

8/10 Good

Brittany

Travelled with family
Liked: Staff & service, room comfort
The beds were comfortable, hallway had stains on carpet. Sheets had snags in it. But overall clean.
Stayed 1 night in Oct 2023

4/10 Poor

Kathryn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here was disappointing. This hotel clearly maintains a clientele of mainly truckers/construction workers, which is not an issue but the hotel does not service the rooms appropriately after rooms encounter the types of dirt/grease/debris that follows this type of hard labor. Not only was our room/bathroom far from meeting cleanliness standards, the entire hotel (elevator included) was dirty and not well maintained. There were a total of 3 light bulbs burned out in the dimly lit room. We ended up purchasing cleaning supplies to wipe hard surfaces and clean the bathroom prior to allowing our children to use it. The one positive remark I feel obligated to make is that the female and male who worked the check in desk on 10/12 provided phenomenal customer service and met any need we voiced with positive attitudes.
Stayed 3 nights in Oct 2023

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Bedding was comfortable and clean but that is about the only good thing I can say. Front desk did not seem to know what was going on when I paid with OneKey Cash. We paid extra for roll away bed, which we had to take to our room ourselves. As a tired family with a toddler we were disappointed. Don’t even bother with the breakfast…..
Stayed 1 night in Oct 2023

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff there. They are always ready to assist
Stayed 2 nights in Sep 2023

4/10 Poor

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced. Dirty.
The room smelled strongly of dog urine. The shower curtain had unidentifiable brown stuff on it. It didn’t feel clean at all. For $160, plus $15 pet fee it was way overpriced. My kids refused to even shower there. The outside had trash everywhere—beer bottles, beer cans, trash in general. The mowers just mowed over the trash and left it. I do not recommend this place at all. I feel ripped off.
Stayed 1 night in Sep 2023

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

STEPHEN, ATLANTA

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The carpet was badly stained as if someone working in tar had stayed in the room. The bed sheets had black stains on them. The elevator floor was badly damaged and dirty.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was business. I worked on machines a night and slept during day. It was very quiet
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jorge

Liked: Staff & service
The elevator not working the whole week
Stayed 6 nights in Aug 2023

6/10 Okay

Jose

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

Jory

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Jorge

Stayed 3 nights in Jul 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
For a five person room it was not convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Serenity

Stayed 1 night in Jul 2023

8/10 Good

Phillip

Stayed 4 nights in Jul 2023

6/10 Okay

Hayward

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Construction more of a truck stop destination.
Stayed 4 nights in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

10/10 Excellent

Roberta

Stayed 1 night in Jun 2023

8/10 Good

David, Palm Bay

Liked: Staff & service
It’s good for a night.
Stayed 1 night in Jun 2023

6/10 Okay

Fredrick

Stayed 1 night in Jun 2023

2/10 Terrible

Steve

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
very bad
Stayed 1 night in Jun 2023

10/10 Excellent

Debra

Stayed 2 nights in Jun 2023

6/10 Okay

Brooke

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Few dirty areas not many.
Stayed 1 night in Jun 2023

8/10 Good

Jorge

Stayed 7 nights in May 2023

4/10 Poor

Tawonna, Columbia

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not like the fact that my bedspread was dirty.Had brown spots and the chairs where nasty filthy dirty The room had a awful smell the ref
Stayed 1 night in May 2023

6/10 Okay

Samantha

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Carpet by the bathroom door was peeling up and the shampoo bottle was not new and oozing out the top. Room was decent and quiet. Breakfast was all cold food and lacking.
Stayed 1 night in May 2023

2/10 Terrible

Reginald

Travelled with family
Made reservations for 2 queen beds a month and a half in advance. I was told that expedia reserved me a king suite. I had to sleep on a damn pull out sofa. I will never use expedia again. Poor f**king service on expedias part!!!!
Stayed 2 nights in Apr 2023

8/10 Good

Jorge

Stayed 3 nights in Apr 2023

8/10 Good

Robin

Stayed 1 night in Apr 2023

8/10 Good

Johnna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always so appreciated when travelling
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was a decent hotel. Old decor in need of updating. Staff was friendly. Work for a quick pit stop.
Stayed 1 night in Mar 2023

10/10 Excellent

Brian, Carmel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay there every year from Florida for 10 years. Highly recommend
Stayed 1 night in Mar 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023