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Reviews of Super 8 by Wyndham Cartersville

2 out of 5
Super 8 by Wyndham Cartersville
45 Highway 20 Spur, Cartersville, GA

Reviews

6.8
Rating 10 - Excellent. 87 out of 356 reviews" "
Rating 8 - Good. 110 out of 356 reviews" "
Rating 6 - Okay. 63 out of 356 reviews" "
Rating 4 - Poor. 50 out of 356 reviews" "
Rating 2 - Terrible. 46 out of 356 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our check in was at 3, we arrived and there was a lady at the front who responded with "what are you doing here? What do you need?" Then proceeded to tell us that they didn't have any rooms cleaned until 4. We came back, we were greeted with a whole other worker, he was fine. We had booked a non smoking room, but since we paid in cash they gave us a smoking room and now our stuff smells horribly like cigarette smoke. The shower didn't have a handle, so it's not like we could have used it anyway. There was one singular TINY trash can by the door, the Air conditioner didn't work. And the tv was so dim you couldn't see it and I even tried fixing the brightness and it was still dim. The remotes were caked in some nasty goop. There was little to no breakfast the next morning, not that I would really wanna try it from a place like that. It was the nicest rating hotel in that area that we could find close to where we needed it and the other hotels around it looked way better than the super 8. There were some sketchy people outside our hotel, they were playing soccer around my fiancés car (that he has built and put a lot of money and effort into) and they almost hit his car on multiple occasions. I would not recommend this place to ANYONE, especially don't bring your pets or children to this hotel, it's not safe for them. The parking lot was disgusting and have needles and trash all over the place.
Stayed 1 night in Mar 2024

6/10 Okay

Randall

Toilet seat was loose, shower diverter was damaged but shower was still functioning
Stayed 1 night in Feb 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service, amenities
Had to ask staff to clean the tub, there is a couple of very bright lights in the parking lot and one of them was blinking like a strobe light all night. Even with the blackout curtains, the room stayed well lit all night, very bright around the curtain and the door.
Stayed 2 nights in Aug 2023

2/10 Terrible

Donald

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have construction workers staying there and they cook outside they leave trash and grills out side and hang around. If you are taking a pet make sure they have a pet room available. They turned us away because they didn't have a pet room available. They don't have an elevator.
Stayed 5 nights in Jul 2023

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need a better breakfast selection.
Stayed 4 nights in Jul 2023

8/10 Good

aaron

Travelled with family
Liked: Staff & service
Office staff were very helpful and responsive!! Thank you for your help while we were there
Stayed 3 nights in Jun 2023

2/10 Terrible

jonathan

Stayed 1 night in Jun 2023

2/10 Terrible

Matthew

Stayed 1 night in Jun 2023

2/10 Terrible

Todd

Stayed 6 nights in Jun 2023

10/10 Excellent

jerome

Travelled with partner
Liked: Cleanliness, staff & service
Accommodating, for we were very late on arrival.
Stayed 1 night in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a basic room and just not exciting or terrible.
Stayed 1 night in Jun 2023

8/10 Good

Frederick

Stayed 1 night in Jun 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful front-desk staff. Rooms was very clean and had everything I needed.
Stayed 1 night in Apr 2023

10/10 Excellent

Peyton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled - everything looked great, and everyone on staff was so friendly. This is a perfect pace for stopping and getting some rest.... great spot!
Stayed 1 night in Apr 2023

8/10 Good

Sheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice & coropertaive ..we had problems with the tv , they came right up & fixed it !! I was disappointed about the breakfast ..expecting to have a waffle maker , nope ,they did not , only danishes in a wrapper ! But the rooms were very clean & comfy for the one night traveling home !
Stayed 1 night in Apr 2023

2/10 Terrible

Walid

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Management & Very Dirty Hotel.
Very Cheap management, smelly & very Dirty. No Breakfast, Couple of Muffins & Cereal Bars from Sam's Club isn't a breakfast. Soap dispenser in the eating area is dry and hasn't been filled for a while but there sign says employees must wash hands.Bathroom half painted dirt everywhere, it was a lousy Hotel. Never again, Front Desk blamed the Wyndham management Company for their regulations, not sure why, I wouldn't use any Wyndham Hotels Brands again.
advertised as Breakfast included
This is a their complete Breakfast bar
Towel rack in the Room
Paint around the shower tub
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

elizabeth

Stayed 1 night in Feb 2023

4/10 Poor

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Was on our way through and needed a break. Checked in pretty quick, and went to our room. Watching TV, and a cockroach crawled out behind the tv. Straight to office and they gave us another room pretty quick. Apologized several times. Got up next morning to check out and stood at the front desk for several minutes. Then a woman got up from watching tv at a table in the dining area and came over there to check us out. I would never stay at this place again.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria de L.

Stayed 1 night in Sep 2022

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very acceptable
Stayed 1 night in Jul 2022

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, amenities
There was some trash on the floor when we arrived and the room was musty and carpet damp from humidity. No one at front desk at check out or a couple days to check breakfast. Breakfast was free but juice machine broken but had some larger containers in the fridge. No milk. Only had frozen sausage biscuits and muffins and breakfast bars for breakfast. Had a sign up that said improved breakfast menu. I’d hate to see what they had before. The price was cheaper than surrounding hotels. You get what you pay for.
Stayed 3 nights in Jul 2022

6/10 Okay

Guy

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Interesting
Dumpy on outside but clean on inside. No breakfast to speak of as they are using covid as excuse still in summer of 2022
Stayed 1 night in Jul 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. Staff was friendly!
Stayed 2 nights in Jun 2022

6/10 Okay

Jacquelyne

Business traveller
Disliked: Cleanliness
Location was great...
Our stay was fair.. If I had to stay there more than one night, I would have switched hotels. We walked in and it smelled funny. I sprayed the room with spray, turn the air on, sat our bags down and left. When we returned that night, we saw the the tub and towels were dirty and our wi-fi did not work. It was late when we got in so we went to sleep and left early the next morning.
Stayed 1 night in Jun 2022

8/10 Good

Melodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
It was a great stay. Courteous staff, very customer service focused. Always cleaning and grooming around the property. The room service was super too. Great stay! Will come back when back in the area.
Stayed 3 nights in Jun 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff suggested a great place to eat. Nuce bed.
Stayed 1 night in Jun 2022

10/10 Excellent

Sheila

Business traveller
Liked: Cleanliness, staff & service, room comfort
Amazing
The front desk man was very help and nice. The food truck park he recommended was delicious. Our tv would not come on and within seconds after being called, he was there. The room was very clean. The beds were so comfortable. It was like sleeping on a cloud. The overall stay was amazing. We will stay again on our next ATA tournament at Emerson Lake Point Sports Complex.
Stayed 1 night in Jun 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person that check us in was great. The room was nice and clean. The air conditioner made a noise all night but we still had a good night.
Stayed 1 night in Jun 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in time was not good..
The only thing we didn't like was the check in..According to the website check in time is at 3:00 pm.. we were not able to check in until almost 4:30 pm.. We had to go to places so we didn't have to wait in the heat..We were on our 13th year anniversary.. My wife was feeling well due ti a migraine .. other than the check in the room was really clean and smelt clean.. The bathroom was excellent.. I believe if your front desk is telling people to check back at after 4 than time for check in needs to be changed.. We got at the hotel after 1pm then was told to check after 4 to see if room is ready.. we had to wait for 3 and half hrs to get our room when on website and receipt stated check in was at 3..
Stayed 2 nights in May 2022

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet , Comfortable,& Clean Hotel
The check-in was nice , the guy at the desk was very friendly . The room was very nice & clean. The bed was very comfortable too. We loved having a sofa to sit on to watch tv.We really liked that they had HBO to watch a movie before going to bed. The microwave was nice to pop our bag of popcorn. The refrigerator was a nice size also. We will go back when we are through the area again.
Stayed 1 night in Apr 2022

10/10 Excellent

Carl, Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

Savannah

Disliked: Cleanliness, property conditions & facilities, room comfort
Gross
Bathroom smelled like puke, room was overall dirty, desk man was annoyed I bought a room online
Stayed 1 night in Apr 2022

2/10 Terrible

Sarai

Travelled with family and small children, Travelled with group
Disliked: Amenities
They have a lot of things on the website that they DO NOT HAVE. The place on line breakfast included but the breakfast is a granola bar and a apple juice REALLY. They put sleep five and its a room with 2 doble bed 😳 maybe five babies . But I think you get what you pay for . NEVER AGAIN GONNA STAY AT A SUPPER 8 it does not have nothing súper only SUPER LIES
Stayed 2 nights in Mar 2022

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great bed, clean/new linens and sheets, well kept and in a nice area. Only sketchy part was having to speak to the staff through a small opening in a window (like prion visits look in the movies) from a small vesibule.
Stayed 1 night in Mar 2022

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities
The beds were comfortable and clean. Bathroom was clean too. Front desk very friendly. This property is older and could use some update but it was worth the money and clean. Two restaurants close by as well. We would stay here again
Stayed 1 night in Mar 2022

10/10 Excellent

peter

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Clean and friendly
Stayed 1 night in Mar 2022

8/10 Good

Jamie

Travelled with family, Travelled with pets, Travelled with group
Liked: Staff & service, property conditions & facilities
I was just passing through for the night; bed was clean and comfortable, shower had amazing pressure and the pet fee was very reasonable! Would definitely stay there again.
Stayed 1 night in Mar 2022

10/10 Excellent

Joan

Stayed 1 night in Mar 2022

10/10 Excellent

DeAnna S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying to beat the storm
After leaving another with no hot water, this was enjoyable. Hot showers with pulsating shower head. Ourut king bed was comfortable and room spacious. Had only in room amenities, which with covid was fine. Close to I75.but quiet and convenient. Customer service was good. Would stay here again
Stayed 1 night in Dec 2021

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

4/10 Poor

Sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bedding and bed were very clean and comfortable. However, the carpet appeared dirty, the lamp shades were cracked and broken, and the shower head sprayed everywhere. There was a slight smell to the room. Also there were no USB ports, which today are very important. We would not stay there again.
Stayed 1 night in Oct 2021

4/10 Poor

Angelnique

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities
The condition of my room was fairly poor. The bathroom floor was sticky, the mini fridge was disgusting, along with the shower having a messed up shower head. What made our experience worse was that there were bugs crawling all over the place. You can see on the right side wall of the toilet we had to kill two and it left a stain. There was no breakfast as it was advertised so I’m not sure it’s even on the site. Our room key had stopped working and we had to go right back up to the office just to reactivate it. This is unacceptable.
Stayed 2 nights in Oct 2021

2/10 Terrible

Roberto

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in problems due Expidia screw up
Stayed 1 night in Sep 2021

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were good. Hotel needs updates. Nightstand between beds was missing drawer, light fixture in bathroom was missing cover. On a scale of 1-10 I’d give this room a negative 3.
Stayed 1 night in Sep 2021

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021