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Reviews of Hotel ibis Casa Sidi Maarouf

3 out of 5
Hotel ibis Casa Sidi Maarouf
La Colline II Sidi Maarouf, Route De Nouasser, Casablanca

Reviews

6.8
Rating 10 - Excellent. 18 out of 141 reviews" "
Rating 8 - Good. 54 out of 141 reviews" "
Rating 6 - Okay. 41 out of 141 reviews" "
Rating 4 - Poor. 12 out of 141 reviews" "
Rating 2 - Terrible. 16 out of 141 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Stayed 2 nights in Dec 2023

4/10 Poor

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

2/10 Terrible

Youssef

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Omar

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
They took “budgetary” to the extreme , not even water bottles in the room, took multiple requests to get a simple ironing machine , the only positive was that the staff are polite and supportive
Stayed 3 nights in Mar 2023

8/10 Good

Mohammed

Liked: Cleanliness, staff & service
It was calm and peaceful
Stayed 2 nights in Dec 2022

4/10 Poor

ZAHRIUL

Liked: Staff & service
Disliked: Cleanliness
1)Breakfast Service was horrible!!! 2)Wasn’t clean properly ? 3) Towels wasn’t Service ? Have to take shower without Towels.

4/10 Poor

ZAHRIUL

Stayed 1 night in Nov 2022

10/10 Excellent

M A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good only bad point was the pillows were uncomfortable and the mattress was uncomfortable
Stayed 2 nights in Oct 2022

2/10 Terrible

Yahia al

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and smelly
Stayed 2 nights in Sep 2022

10/10 Excellent

Lahsen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IBIS SIdi Maarof
It was an amazing stay! The staff were very kind
Stayed 2 nights in Feb 2022

10/10 Excellent

TSUNGFU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 3 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Food was really bad. Overall property is kind of depressing.
Stayed 1 night in Aug 2021

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied stay at ibis in sidi maarouf
i was very very pleasantly surprised with the beautiful building, cleanliness, front desk help by abdul aziz who should be promoted to be in charge of that place! Hia service was just excellent! Also fadwa in the restaurant is an excellent staff member. She is very professional, friendly and helpful. Between Abdul Aziz and Fadwa my stay was very pleasant. This was the best ibis in the country…had stayed at other ibis but nothing like this one.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised as “smoke free property” that means rooms and public areas. People were smoking all over the hotel and when I asked the desk man got furious and ended up giving me the bird and saying F...... you twice! They also advertise AC but they don’t turn it on until summer! It was over 100 degrees in our room! Only hotel they didn’t take our temperature upon entering and although there are signs requiring the use of a mask not ONE employee was wearing one, not even the people handling food! For your safety and comfort stay elsewhere. Hotel is also very very dirty.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, room comfort
Noisy room
Noisy room next to the highway. Spend 15min to check-in since only one person is accepting people. When a folk felt in the ground, one guy from the restaurant just took it and put it back in the basket.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Fahad, Boston, MA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibis hotel in this neighborhood of Casablanca, is great for a short stay. It’s located roughly half way between the big Mosque and the airport. Staff is nice and the hotel is clean. Parking is available as well, for a small fee. Enjoy your next stay here!
Stayed 1 night in Apr 2019

6/10 Okay

Jason

Liked: Staff & service
Wouldn't rush back
Picked this hotel due to location which was ideal for a meeting I had. Couple of disappointing points though: 1. room was noise as located right next to the busy road 2. check in was slow 3. Breakfast was poor standard and poorly laid out. Cups and dishes were poorly laid out and didn't seems clean. Coffee maker was poor and options were limited I should state that the check in staff very kindly served us a drink even though the bar was closed by the time we checked in, so this was appreciated.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Nice hotel and close to city center.
The hotel is nice and close to many places for food and fun. I had a bad experience with the front desk though, the guy was very rude, it was very unusual because mostly i had good experiences at that hotel before.
Stayed 1 night in Nov 2018

8/10 Good

Imane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were very kind
Stayed 9 nights in Aug 2018

8/10 Good

Rolwin, San Jose, CA

Liked: Cleanliness, staff & service
Basic hotel near tram station and airport
Were not able to provide a room with 2 twin beds that I requested. Other than that, no major complaints.
Stayed 1 night in Jun 2018

6/10 Okay

SOHAIL

Poor choice
Check in was simple enough. But no amenities in the room. Bathroom at least was clean and presentable. TV with small range of channels. Off the beaten track but at least there's a metro station 5 minutes walk away. Certainly not a good choice for tourists. Breakfast was appalling. Cold scrambled eggs. No staff in the breakfast area so had to wait a long time for clean coffee cups to arrive. I wouldn't come back to this hotel
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Musical rooms
Short overnight stay before early morning flight. Arrived at check in desk to wait and look for a clerk. We were initially given a smoky nonsmoking room. Then a room that was not clean. Finally moved upstairs to a better room and in good shape.
Response from driss on 22 Feb,2018
Monsieur ALAIN Helbert Nous vous remercions pour vos commentaires suite à votre séjour à ibis Casa Sidi Maarouf. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for business travellers
Nice hotel close to train station cosy nice food
Stayed 1 night in Jan 2018
Response from driss on 22 Feb,2018
Monsieur Nous vous remercions pour vos commentaires suite à votre séjour à ibis Casa Sidi Maarouf. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

6/10 Okay

Verified traveller

Liked: Cleanliness
Breakfast is very poor. Breakfast service was not good: not enough plates, every morning had to wait for them to bring us plates or mugs. Delay in cleaning the tables. Beside breakfast, the rest is average.
Stayed 3 nights in Oct 2017

2/10 Terrible

Abel Eduardo, casablanca, Marruecos.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not worth it.
annoying
Stayed 1 night in Jun 2017

8/10 Good

Kamel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was OK, except during checkout.
My stay in Ibis was good, except the food was not good. I didn't like it. and one more important. During my stay, I missed the breakfast for couple of day, and when paying the bill for checkout, I found that they considered break fast for all the days, I asked the guy to check, he told me Sir this will take time and you will be late!!! Strange answer really. I didn't appreciate it. I asked him to check, I will not pay for something I didn't get.
Dear Kamel, Thank you for taking the time to tell us about your experience at the ibis Casa Sidi Maarouf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

Arafath

Liked: Staff & service
Disliked: Property conditions & facilities
It was OK and the area was good.
Dear ARAFATH, We very much appreciate your comments regarding your stay at the ibis Casa Sidi Maarouf. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
very basic Hotel
Basic hotel with disinterested staff. Rooms are OK, Hotel is very well situated to Sidi Maroof business area, nothing else around.
Response from rachid alami on 5 Mar,2017
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Casa Sidi Maarouf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Yak, London

Liked: Cleanliness, staff & service, room comfort
Hotel good location shame about road work in proximity taking too long. Also parking bit of a challenge otherwise staff all very nice and helpful
Response from RACHID ALAMI on 9 Feb,2017
Dear YAK, Thank you for taking the time to tell us about your experience at the ibis Casa Sidi Maarouf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Kevin I M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Just what you would expect from Ibis. Service was a bit slow and the hotel is far from the center of town. It is close to the freeway and local tram station. Overall good value for money

6/10 Okay

Randolph

Just stay one nite went to see other places in the country.

2/10 Terrible

Verified traveller

Disliked: Staff & service
the worst hotel in my life
i want to tell about my stay. i stayed here because it was cheap and i believed brand ibis would give me good service. At first glance it seems like ok. but as time goes it reveal its poor service. First i said that im one person but they checked two person for my breakfast. Later when it was shown to me they said it's ok it's ok and there was no refund. Second they lost my laundry!! they guarantee me and they said they has responsible about it before but after it was found they lost it they changed there word that they have no responsible!! there was no refund and no saying about sorry AWEFULL i recommend NEVER to go this hotel and go another hotel rather than this hotel i heard there are many good hotels in Casablanca thanks

6/10 Okay

Subash

Liked: Cleanliness, staff & service, property conditions & facilities
Casablanca Hotel review
Overall good

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
boring place
Not good area

8/10 Good

Visitor, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
No frills but a nice business hotel - limited services and s basic restaurant.

6/10 Okay

Tony, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities
Business hotel
Good Hotel for Business purposes, close to local businesses and easy to get to/from the airport if business is around technopark. Food (lunch/dinner) is quite good there also. Rooms are basic but are clean and beds are comfortable..

10/10 Excellent

Steve, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bent over backwards
Due to a late booking on Hotels.com, the hotel hadn't received my information on arrival. They worked around things as best they could and when I left in the morning, they had everything worked out perfectly. They dealt very well with a strange situation.

6/10 Okay

YUAN, BOSTON

This hotel is located about mid-way between the city of Casablanca and the CMN airport. The hotel is clean and provides the basic requirement for a hotel. But it does not provide a shuttle to the airport and costs 250-300 dhs to take a grand taxi to go the airport.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay before early flight the next morning
Decent hotel, reasonable breakfast and good location for geting to the airport.

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Pre-flight Stopover
Ibis Sidi Maarouf is the second closest hotel to the Mohammed V Airport in Casablanca. It is clean and only about 25 minutes by car to the airport which is why we chose it. It offers a minimal buffet breakfast (not as good as the breakfast at the Ibis in Marrakech) but it keeps the wolf from the door. The hotel provides minimalistic accomodation that is comfortable and the ac worked etc. Not a luxury spa. Just around the corner up the street is a great Italian restaurant for dinner (walking distance). Unfortunately the hotels.com rates do not appear to include hotel tax and we were charged extra.

6/10 Okay

Peggy, Mississauga, On Canada

Liked: Room comfort
Ibis Casablanca Sidi Maarouf
Your go to hotel when you need it. Close to the airport that why we picked it. Full restaurant and bar in the premise is convenient as your not near any centre. Overall, in location to use for catching a early morning Flight.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Beverly, Atlanta Georiga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here unless you have to!
Do not stay at this hotel unless you have to! Not clean. If you don't smoke it is Bad! I don't usually give rating like those, but it could be I am American and this is not want I am use to.

4/10 Poor

Palenque, BAQ

Disliked: Staff & service, property conditions & facilities, room comfort
Never go back
Bad location, bad maintenance, no Internet service, bad breakfast.

4/10 Poor

Bartu

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities
Odeur intense...
L'hôtel sent le moisi, il y a beaucoup d'humidité dans la chambre... A éviter... A fuir...
Stayed 1 night in Aug 2022

8/10 Good

ISMAIL

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2022