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Reviews of Ocean Park Appart Hotel

4 out of 5
Ocean Park Appart Hotel
126 Lotissement, El Mountazah, Ain Diab, Casablanca

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 97 reviews" "
Rating 8 - Good. 29 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice suites hotel with a good view of the ocean. A 15 minute walk to the beach.
Stayed 2 nights in Feb 2024

10/10 Excellent

Romain

Stayed 3 nights in Dec 2023

10/10 Excellent

Ayoub

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Nov 2023

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, room comfort
It was great. Excellent service. Friendly and I feel like I’m between my family. Everyone there very friendly and very welcoming and always smiling
Stayed 1 night in Sep 2023

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Omar

Stayed 1 night in Aug 2023

10/10 Excellent

safaa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent service. La chambre était propre.
Stayed 2 nights in Jul 2023
Response from Oumaima on 8 Aug,2023
Merci beaucoup ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau.

8/10 Good

Keisha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Said, Tangier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very frequently staff, very quit and clean place,
Stayed 4 nights in Mar 2023

8/10 Good

Julyssa

Liked: Cleanliness, property conditions & facilities
The apartment hotel is super nice. They were the only hotel that I was in that had a functional pool. My stay was nice, but I would say this place is great to stay at for relaxation. You definitely need a car because it is very far away from all the tourist attractions. The closest restaurant is a 15 minute walk away. It’s also located very deep into the Ain Diab so there aren’t many taxis around. Also, there is not much around. I was trying to find a place to buy water, and there were no stores around. It’s very much a residential area. I did feel safe walking around on my own though. Their breakfast was basic. If you have a lot of allergies, it might not be the best for you. The stuff on the menu was a bit pricey, but good. It’s not very soundproof, as I could hear a child crying next door and there was a fight that ensued in the dining area and I could hear it from across my room. Also, they say they have blackout curtains, but the curtains were still a bit see through so at times I felt uncomfortable getting changed as my room was right in front of the dining area, which was nice because I had a view of the pool, but still made me feel a bit uncomfortable. Overall, the staff are really nice and attentive, most of them spoke English, and the place was very well-kept. On the outside, it doesn’t look like much, but on the inside all of the rooms are very well renovated. I would stay here again to chill/relax.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
the staff was polite and very accommodating
Stayed 3 nights in Feb 2023

10/10 Excellent

Anmabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel super chick and beautiful. Staff were so sweet and pleasant

6/10 Okay

Marie

Disliked: Cleanliness
First time in Casablanca
Very esthetically pleasing hotel, but it's need some work. Mold in the shower and shower knobs falling off.
Stayed 1 night in Nov 2022

8/10 Good

Shazaad

Stayed 1 night in Nov 2022

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Amazing
Great place, friendly staff. could use a little maintenance im the washrooms shower ect
Stayed 6 nights in Sep 2022

8/10 Good

Ibrahim

Liked: Cleanliness, property conditions & facilities
nice
Stayed 1 night in Jul 2022

10/10 Excellent

Guy

Liked: Cleanliness, room comfort
good stay, very good services
Stayed 4 nights in Jun 2022

10/10 Excellent

Fatema

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our staying there. Even we needed to stay for another day after our tour around we came to it again as we loved it. So modern established hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Nasser

Travelled with family
Liked: Cleanliness, room comfort
Nice hotel reception desk person friendly and nice
Stayed 1 night in May 2022
Response from Youssef on 19 May,2022
Thank you very much. We hope to see you soon to Ocean Park. Regards

10/10 Excellent

Amatullah

Travelled with family
Liked: Cleanliness, room comfort
New found gem 💎
Excellent stay at Ocean park hotel. The rooms are exceptionally clean and comfortable, very spacious! The pool is nice and intimate. The balcony view of the ocean was breath taking! Close to many attraction Definitely one of our favorite stays in Casablanca.
Stayed 1 night in Apr 2022
Response from Team ocean park on 19 May,2022
Thank you very much. We hope to see you soon to Ocean Park. Regards

8/10 Good

Majed, San Antonio

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice
Stayed 2 nights in Apr 2022
Response from Youssef on 23 Apr,2022
Hello we are very happy that you had a pleasant stay. We hope to see you very soon.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Hot Water Issues-But nice
This is a nice place to stay , friendly staff, however for Over a year this Hotel has consistently had Hot water issues in many rooms. The Hotel is aware of it, yet foe somw reason they have not fixed it.
Stayed 3 nights in Oct 2021

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Very nice Very clean Nice staff
Stayed 1 night in Oct 2021

10/10 Excellent

Rambod, NY

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean and everything new! Staff were very nice and humble. Great breakfast was included with our stay. 7 minute walk to the beach and 30 minute walk to the Malls. Great location. My son and I really loved how large the room was. Great location.
Stayed 4 nights in Nov 2020
Response from General Manager on 30 Nov,2020
Thank you very much for your comment. you are welcome at Ocean park

8/10 Good

Shazaad

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good but....
Nice place- but had breakfast found mold on the bread- stayed 5 days- the last 2 days house keeping was not good. Forgetting to refill soap- toilet paper ect. Ladt night there hot water stopped working. Other that that it was good
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 17 nights in Dec 2019
Response from Ocean Park Team on 6 Feb,2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020
Response from Ocean Park Team on 6 Feb,2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relaxation
The staff and hotel are super clean. I loved the atmosphere and serenity
Stayed 1 night in Dec 2019
Response from Ocean Park Team on 6 Feb,2020
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Grenfell

Stayed 1 night in Nov 2019

6/10 Okay

Duqiang

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
terrible in Morocoo hotel.
Hotel pick-up service is terrible,we sent some mails to hotel about packing us up from airport and the staff did not confirm and reply the mail after we showed them my flight info.After we arrived at airport and i was looking for the driver almost 1 hour and we could not find the driver then i thought hotel did not send the driver to pick us up because we did not receive the confirmed mail so we took taxi to the hotel but when we arrived at hotel the reception told us driver is in the airport and waiting for us so that finally they still charge us 400MAD. The location is also not very good,there is no restaurant and have to walk about 20 mins to the KFC. Also be careful when you ask the reception to call the taxi because sometimes they will forget it.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff very nice specially the manager was very helpful
Stayed 5 nights in Sep 2019

8/10 Good

Davide

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
feedbsck
Amazing hotel, a bit far from restaurants and other amenities
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ultra poor service
We tried to book transfers from the airport to the hotel. Sent 3 emails and finally a response. I replied with confirmation but they said they did not get the email. On arrival, I called and they said to get a taxi. They say they offer a shuttle to the local shops. I tried to book, but told the driver was on holiday. The location is distant to cafes and restaurants. Definitely not convenient. The room was comfortable but I know now it was overpriced. We did not enjoy our time here.
Stayed 3 nights in Sep 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The aparta hotel is great, and staff is very friendly and helpful. The walk to the beach is not very nice, but overall a great experience!
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Saleh Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomodation
A very nice place to stay clean, comfortable with good service but I hoped they invested in soundproofing since most of the ambient noise is very noticeable in the rooms.
Stayed 1 night in Apr 2019
Response from Ocean Park Team on 1 May,2019
Dear Mr Saleh, Thank you for staying at Ocean Park Appart Hotel Casablanca and for your great review. Looking forward to welcome you back again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Zachary was very attentive and professional. Absolutely beautiful accomodations.
Stayed 1 night in Apr 2019
Response from Ocean Park Team on 1 May,2019
Thank you very much for your feedback, we were delighted to welcome you to Ocean Park Appart Hotel. Customer satisfaction is and will always remain our priority, we will relay your message to our teams to encourage them to continue delivering the best of themselves. We hope to see you soon in Casablanca.

10/10 Excellent

Saleh Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem in Casablanca
I don't know how I missed this place all the times I have been to Casablanca, I am will sure return there.
Stayed 2 nights in Apr 2019

8/10 Good

Cem

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Apart Hotel
It is a good apart hotel, a bit far from center, next to corniche. I had a huge balcony which was really nice to have. As it is an apart hotel so don't expect a good lobby area. There is decent coffee and ok breakfast. The most important item, it is a dry hotel so if you prefer to have some drinks after a long day, you need to have it somewhere else..
Stayed 4 nights in Sep 2018
Response from Ocean Park Team on 1 May,2019
Dear guest, Thank you for staying at Ocean Park Appart Hotel and for sharing a great feedback. Ocean Park Apart Hotel Casablanca is halfway between the two major shopping centers of the Corniche and to get there, a car with driver is available for free from Monday to Friday - 9 am to 6 pm. The neighborhood is peaceful and is in a secured residential area with many beautiful villas around. Awaiting the pleasure to welcome you back again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is fairly new and well kept. The breakfast service was very good and the staff was so polite and helpful. Housekeeping did an excellent job. The location is a bit out of the way but still only a 5 min walk to a small grocery, electric train to the CBD, a lovely French crepe restaurant and a chemist. I walked to the Moroccan Mall from this location and it was a nice 1.5 mile walk one way. One problem and this isn't the hotel fault, dogs in the neighborhood bark almost every night. This woke me up at least 2 to 3 times each night. Ear plugs would have helped. I would stay here again.
Stayed 8 nights in Jan 2019
Response from Ocean Park Team on 1 May,2019
Dear guest, Thank you for choosing Ocean Park Appart Hotel Casablanca and for your great review! Our staff are so proud to see their efforts are fruitfull and do thank you for the praise. We look forward to welcome you back again.

10/10 Excellent

Verified traveller

Stayed 8 nights in Jan 2019

6/10 Okay

Yang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel but bad service
Hot water in shower only last 5 mins. Changed 2 rooms but still the same.Male Employee directly use door card to come in my room with his room card when I was alone in the room in the middle of the night without knocking the door. Although the employee explained it was a mistake but it was very scary. No shuttle bus as they promised to local mall.
Stayed 2 nights in Jan 2019
Response from Yasmine Bennani- Sales Manager on 1 Feb,2019
Thank you for staying at Ocean Park Appart Hotel Casablanca and for sharing your feedback. We would be very happy to welcome you back again for much better experience.

8/10 Good

Nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach and mall
Stayed 1 night in Jan 2019
Response from Yasmine Bennani- Sales Manager on 17 Jan,2019
Dear guest, Thank you for staying at Ocean Park Appart Hotel Casablanca and for your great review. Looking forward to welcome you back again.

8/10 Good

Kourtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and Comfortable
This hotel was a welcome modern comfort after several days on the road and staying in more rustic accommodations. We needed a place with laundry, WiFi, and a service desk. They did a great job overall. The transfer we thought we had arranged to the airport didn’t get booked and the elevator did not work a few times, but the staff and property were great. The cab driver had to stop and ask locals for directions a few times, I’m assuming because it is a relatively new property.
Stayed 1 night in Dec 2018
Response from Yasmine Bennani- Sales Manager on 24 Dec,2018
Dear Guest, Thank you for staying at Ocean Park Appart Hotel Casablanca and for sharing your feedback. We would be very happy to welcome you back again. Thank you for the praise.

10/10 Excellent

Grenfell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 star aparthotel in every way!
A faultless 4 star aparthotel.... Recommended!
Stayed 1 night in Dec 2018
Response from Yasmine Bennani- Sales Manager on 24 Dec,2018
Dear guest, Thank you for staying at Ocean Park Appart Hotel Casablanca and for your great review. Looking forward to welcome you back again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room
The stay was very comfortable and the staff was excellent. Highly recommended for comfort, cleanliness, service, and amenities.
Stayed 1 night in Dec 2018
Response from Yasmine Bennani- Sales Manager on 11 Dec,2018
Dear guest, Thank you for staying at Ocean Park Appart Hotel Casablanca and for your great review. Looking forward to welcome you back again.