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Oum Palace Hôtel & Spa Casablanca

4.0 star property
Travelers find a peaceful retreat in the middle of Casablanca City, where they can enjoy morning meals and explore the vibrant streets on two wheels.

Choose dates to view prices

Oum Palace Hôtel & Spa sits in central Casablanca, offering a comfortable respite from urban exploration. Guests connect with complimentary WiFi, sample diverse flavors at either of the two restaurants, and recover with spa treatments like detox wraps.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is S$286
includes taxes & fees
20 Jun - 21 Jun

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About this property

Oum Palace Hôtel & Spa Casablanca

  • Upscale hotel near Hassan II Mosque
  • Consider a stay at Oum Palace Hôtel & Spa Casablanca and take advantage of a free food/drink shopping service, a free daily manager's reception and 3 coffee shops/cafes. Adventurous travellers may like the a ropes course and archery at this hotel. Treat yourself to Ayurvedic treatments, a manicure/pedicure or reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking, valet parking and extended parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • Express check-in, a lift and multilingual staff
  • Room features
  • All 112 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Select Comfort beds, down duvets and day beds
    • Bathrooms with showers and bidets
    • 32-inch plasma TVs with satellite channels
    • Electric kettles, heating and daily housekeeping

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children under 12 years old are not allowed in the spa without adult supervision

Frequently asked questions

Is Oum Palace Hôtel & Spa Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oum Palace Hôtel & Spa Casablanca?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Oum Palace Hôtel & Spa Casablanca on 20 Jun, 2026 start from S$286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oum Palace Hôtel & Spa Casablanca?

Self-parking and valet parking are free at this property.

What time is check-in at Oum Palace Hôtel & Spa Casablanca?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oum Palace Hôtel & Spa Casablanca?

Checkout is at noon.

Does Oum Palace Hôtel & Spa Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Oum Palace Hôtel & Spa Casablanca located?

Located in Casablanca City Center, this spa hotel is steps away from Complex Cultural Sidi Belyout and Ecole Assimil-Formation. Central Market of Casablanca and United Nations Square are also within 10 minutes. Marche Central Station is only a 4-minute walk and Place Nations Unies Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.2

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 48 out of 162 reviews
Rating 8 - Good. 46 out of 162 reviews
Rating 6 - Okay. 39 out of 162 reviews
Rating 4 - Poor. 20 out of 162 reviews
Rating 2 - Terrible. 9 out of 162 reviews

Reviews

Verified

10/10 Excellent

Khady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!! The hotel clean, and the breakfast is great with lot of choice.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service and friendly staff.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

LORENA

Liked: Cleanliness, staff & service
It was a good central location, decent restaurant across the street. But no breakfast was included.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Shamim

Liked: Cleanliness, staff & service, amenities
Fabulous breakfast & great location. However, the food at breakfast should have been covered as there were flys around the bread, cakes/pastries. The Wi-Fi was very poor as soon as you connected it kept dropping out. I told the staff & he said he would get it resolved but the problem remained daily throughout my stay
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casablanca break

My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
Stayed 5 nights in May 2025
Verified

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant. The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Reception staff rude - the porters and housekeeping however, were lovely. It was just the ladies on the front desk who could not be less bothered to help you or be polite. Food ok. A few flies on the buffet. Rooms are spacious - comfy beds. The surrounding area is not very safe. Major main road, loud and busy all night. Probably ok for a one night stay. Would not recommend any longer here due to the poor location. Location & reception staff / concierge have let this place down.
Stayed 7 nights in Sep 2023
Verified

4/10 Poor

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Very Noise!!!! So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀 Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!! This is a transient hotel. It has bus loads coming in every day. !!! We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad … Our air port transfer was good & after 3rd time asking … they let us pay with a credit card .. be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you… The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Stayed 3 nights in Oct 2024
Verified

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be asking for full refund as they have put us in a very below standard hotel with conflicting messages: over sold or some problem.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to plenty of restaurants and shopping
Stayed 1 night in Nov 2025
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Generally a good hotel in a good location.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Michael

Liked: Staff & service, property conditions & facilities
The buffet breakfast was the only positive and the rest very blah! A few problem with front desk as three staff went about their business two talking with each other, one a manager and the other counting money. All ignoring me for a period of time. The nokise at night will keep you awake. Middle of the night people arguing and beeping car horn at 2/3am.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Lalla meriam

Disliked: Property conditions & facilities, room comfort
Not bad average, just very noisy around, breakfast is OK but expensive.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs, perfect location For a price, it is a good hotel
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and very clean. But difficult for car parking.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Shamsul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Misaki

Liked: Staff & service, amenities, property conditions & facilities
Workers were so nice and helpful. I had a great experience staying at this hotel.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oumpalace was very clean and had good wifi. Very close to restaurants and shopping. Staff also were very helpful and kind.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Ugo Antonio

Liked: Cleanliness, staff & service, amenities
Nothing special except for the doorman Hamsa who was very polite and helpful
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.
Stayed 2 nights in Oct 2022
Verified

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities
Phone was not working and find her in the room
Stayed 1 night in Aug 2025