Castello Procaccini - Complesso Monumentale

Stayed for a long weekend in the romance suite. Staff were polite, room and balcony were not well cleaned as there was a lot of dust in places. Seems they done the bed, bathroom but thats it. The jet bath was put on and removed the water just to see if it was clean. The jets were so dirty the bottom of the tub was filty so I couldnt even use it. I asked the staff 3 times if they can tell me if the balcony shower worked, they said they will send someone up each time but no one came. We got tired of asking despite that being the reason I booked. They take city tax from you upon your checking out. Makes sense when checking in especially if youve pre-paid. They have a transfer available from the station to the hotel and back which was nice. But the hotel as a whole didn't have much going on. I wouldnt go back because of the balcony shower situation as it seemed like it was broken for a while and buttons were missing too.

Belle hôtel , bien situé à deux coins de rue de la gare .bon déjeuner complet . À proximité de la basse et haute cité.

Wonderful helpful reception staff. Helped with luggage. Midern bathroom. Great stay.