Castries Resorts

"The sargassum was intolerable. They cleaned it up everyday, but the smell was off-putting. Not the fault of the hotel so no dings for that. Most of the staff were very friendly, but not all. Maybe they don’t care for tourists. Definitely a chill in the air on an otherwise balmy island. If we visit St. Lucia again, we’ll be looking for accommodations a little more upscale. Nice for families in a budget, however. "

"Overall our experience was excellent, although we did have to ease into it. When we arrived there was a big party leaving and so our arrival was almost unacknowledged and we were also slightly disappointed to learn that due to 100% occupancy not all of our restaurant choices were possible for dinner during our stay. Credit to Sandals because their customer care team were able to get us into the Piton Restaurant on our final night, despite us being told it was fully booked. That said, we did have excellent food and service in all of the other places where we ate, including the mainly buffet Pavillion Restaurant. The beach and outside facilities are fabulous and were always spotless, with more than enough friendly staff around to help out. Our room was excellent too and when the a/c developed a slight leak it was attended to the same day. One thing which might frustrate some holidaymakers is the dawn sunlounger run. Those affluent guests with "butler" had them bagging beds as early as 5.30 in the morning and by 7.00 am there was never anything available by the main pool; even though everyone was either back in bed or getting ready for breakfast & the bar didn't open until 10.00. When you spend so much money on the experience it is pretty poor that this ellement isn't better controlled and it will alienate some people. We went to the other resorts at Halcyon & The Grande but preferred La Toc and the interresort shuttles were good. The airport transfer was also excellent."

"The stay at Marigot Bay Beach and Dive Resort was exactly what I needed to unwind and relax. The property is beautiful and well maintained, the staff are helpful and courteous, and the meals were great."

"The property is very nice and our suite was spacious. It’s quite dated. Staff was great."

"Clean rooms, Great service, Amazing food and views"

"StolenTime is a very nice adults-only resort in generally good condition, though some parts feel a little dated and a few areas could use maintenance. The food was excellent across the board, but the portions at the fine dining restaurant were tiny, so if you have a healthy appetite I’d recommend ordering an entrée in place of the appetizer or adding an extra course. The staff were consistently helpful and professional and never missed a beat, but most were fairly low energy, so service felt efficient rather than especially warm or memorable. Because the resort is right next to the small Castries airport, it’s worth considering a helicopter transfer from the main southern airport instead of driving; we did the 1 hour 15 minute drive each way with a rental car and found it largely a waste of money, since getting around the island is challenging due to the steep, winding terrain."

"Staff /Crew Food /Atmosphere 10/10 Cant wait to return "

"Very beautiful resort with great service, good restaurants and bech. Absolutely LOVED it and will be back for sure. "

"The stay at the Bel Jou Hotel was"