Castro City Holidays

Great room for the price

We stayed for a night at the family suite on November 20th and checked out the next day. The AC wasn’t giving all the coolness in the room, it’ll probably be better if we opened the windows at night because it was hot in the room with the one bed. And one of my sons bent down to get something on the floor and found plastic of 1 sliced bread, lipstick with tissue that had lipstick stain on, a kids toy and some Other stuff that I took a picture of. Bottom of the refrigerator was a bottle of Pepsi half full and under the bed in the other room were grapes. I would suggest if the management can look into that and ensure that the cleaners are doing their job well in cleaning and clearing of rooms and also if the AC can be fixed and if a ceiling fan as well can be mounted. The garbage as well needs to be cleared and not be dumped by the parking lot. It’s the hotels presentation and how it looks and managed and well taken care of reflects on the owner/management.

for thie price, it is unbeatable. But still motel level

the price was good, but there was no hot water. Other than that it was worth it.

The hotel itself is fine. Fairly new/remodeled. The young lady at the front desk was wonderful (should have caught her name). She was extremely helpful when I asked about a fridge; she was willing to move me to a room that had one. Now that's smart client service. I appreciated that, instead of saying, "nope, can't help you."