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Reviews of HappyNest Hostel Cebu

2 out of 5
HappyNest Hostel Cebu
Lapu-Lapu St, Behind Toyota MJ Cuenco, Cebu, Central Visayas

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Rona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is good. Nice staff but our room was really bad smell. Like you are in septic tank. Need to change or renovate the toilet and the floors .

4/10 Poor

David

Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, would stay again!
Super comfortable beds, clean and spacious showers, nice staff - would 100% recommend and stay again!
Stayed 1 night in Nov 2023

8/10 Good

Roel

Liked: Staff & service
Convenient location
convenient to most places in Cebu. Within city center.
Stayed 1 night in Aug 2023

8/10 Good

Roel

Quick solo stay
Good deal. Location and price wise.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was short but my room and overall facilities was good. It was clean and staff were friendly and informative.
Stayed 3 nights in Jun 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prperty and staff are top notch. And this is close to some key sights. This is a poor area in a relatively poor city if you are from the west so you will see a lot of things you are not used to outside of the hostile. That being said, the locals were friendly and I never felt unsafe. Place can't be beat money or service wise. Highly recommend to young back packer on a buget.
Stayed 2 nights in Jul 2023

6/10 Okay

Mark

Stayed 1 night in May 2023

8/10 Good

Arlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Bryan

Liked: Staff & service, amenities, property conditions & facilities
Good location if you’re getting the ferry. And good price but the room needs to be a little more clean. My bathroom floor was always wet water was coming from under the tiles.
Stayed 2 nights in Apr 2023

2/10 Terrible

Cherrie Mae

Disliked: Staff & service
Stayed 1 night in Nov 2022

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great customer service from karen ann
I am very happy with my 1 night stay. It is my first time to stay on a bedspacer and i felt uncomfortable at first because you sleep with other people you don’t know but in terms of cleanliness it is excellent. I commend karen ann for being attentive to my request and i am satisfied of her customer service.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place central to Cebu
Owner was kind and hospitable. The booking got mixed up but he gave us a better place to stay!
Stayed 1 night in May 2019

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very clean and comfortable stay
The hostel was exceptionally clean, new, and modern which made it a very comfortable stay. I liked the curtains for privacy and each bed space had a lamp, outlet, and a small shelf. The bedrooms have AC but no AC in the common but they had fans and it was completely fine. WiFI is fast and works well in the room and the staff was really friendly and helpful. They also have a security guard at night so it felt really secure. For example, I ordered food in the evening and instructed the driver to come up in the notes. But the security guard came up to tell me that my food delivery was here instead of letting random people inside. Some improvements that the hostel could make to be exceptional: more information about the hostel's services (like laundry, food, check-out time, etc.) during the check-in or a board that lists everything they offer // things to do in Cebu. But whenever I asked for information, the staff was always really helpful with everything! I think it was one of the cleanest // comfortable hostels I've been in - so I'd def stay here again!
Stayed 3 nights in Jul 2019

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, went above and beyond, super friendly staff!
Stayed 1 night in May 2019
Response from Leo on 23 May,2019
Thank you for staying with us Georgia.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked for 2 people with 1 room, and they gave many people share room, me and fiancée didn’t stay in, we wanted refund back, they refused us, they didn’t give any refund back me. They did / do fault advertising websites. That is against consumers right, and business immoral
Stayed 4 nights in May 2019
Response from Leo on 14 May,2019
All information regarding what type of room can be found in the picture and info in expedia. It is mentioned that it is a DORM room to be shared with other guest. It is not our fault that you didn't read the options before booking. You were advised to request a cancellation in Expedia which you didn't do because we didn't receive such request. Next time you accuse a hostel of faulting advertising and immoral business, make sure you did your part in knowing what you booked in the first place. The only immoral here is your woman which was half your age. Wake up and smell the coffee, your gold digger woman was asking for a seaview on a $10 budget for 2 people! We were even kind enough to refer you to a nice hotel with a seaview which you declined because it was expensive.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Clean and comfortable. Very friendly staff. This hostel is just 2 months old, so everything is new. Close to Magellan’s cross, malls, and restaurants.
Stayed 2 nights in Apr 2019
Response from Leo on 23 May,2019
Thank you for staying with us.

8/10 Good

CHEN LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點非常方便，距離市區景點大多都是散步可到；當地最大的購物中心(SM seaside)也只要10分鐘左右的車程。最難忘的是住處附近的按摩店都非常超值。宿霧的人們都好可愛，很樂天活潑，這是一趟難忘的城市旅程。
Stayed 3 nights in Nov 2023

6/10 Okay

Paulina

Disliked: Cleanliness, property conditions & facilities
The area where it is located feels very unsafe, at night there is no public lighting, the streets are dark, there are many homeless people. As for the hotel, it doesn't look the same as in the photos, the walls of the rooms are cracked, the bathroom is very ugly, at night you can not sleep because you can hear all the noise from the hallway, from the reception, you can hear everything! Also lots of light comes in through a window above the bedroom door. I couldn't rest on the trip. I would not stay here again. I don’t recommend.
Stayed 3 nights in Oct 2023

10/10 Excellent

SAYAKA

Stayed 2 nights in Sep 2023

8/10 Good

Theodor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Safe place top stay , in the centre of old City , Clean and all you need as a traveller , nearby Pier , quiet place
Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Stayed 1 night in Jul 2023

10/10 Excellent

ARNAUD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bonne expérience. Personnel charment et professionnel. Chambres propres et confortables. Très bien situé à proximité du port. Je recommande
Stayed 1 night in Apr 2023

10/10 Excellent

SEUNGHYO

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, can walk to Piar1, not so noisy around hotel,Breakfast with 3kinds of fruits
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
It will be more convinent for user if hair dryer can be provided. Thanks.
Stayed 1 night in Oct 2019
Response from Chris on 2 Nov,2019
Hello! Hair Dryer is provided upon request in the front desk.

8/10 Good

BEOMHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고, 생각보다 잠만자고 가기에 좋습니다
새벽에 세부 도착해서 잠만 자려고 묵은 숙소였습니다. 주변 지역 청결도나 건물, 거리 상태가 좋지 않아 걱정 많이했는데 의외로 내부는 깨끗하고 정리 잘되있으며 직원분들도 친절했습니다.
Stayed 1 night in Aug 2019

10/10 Excellent

TING HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會再次來訪的旅店
優點： 1.應該是開業不久的關係，整體環境（浴室、床鋪）及設備都非常新穎乾淨，使用起來讓人非常放心； 2.當日的櫃檯人員溫和有禮並且能以英語溝通。 其他： 1.前來住宿的旅客需自備沐浴用品及拖鞋，雖然會增加一些行李重，但這也是能讓住宿費那麼平易近人的關係； 2.房間的隔音不佳，當日凌晨入睡時，隔壁間的旅客才前來入住，然而因為房間的隔間與天花板有大約3至5公分的空隙，所以是完全無法阻隔聲響的，但這就是青旅的常態，如果是淺眠的朋友建議多加考慮； 3.旅店位在二樓，但其並沒有電梯，有大件行李的旅客建議可列入考慮。
Stayed 1 night in Mar 2019
Response from Leo on 23 May,2019
Thank you very much.