Reception

Reviews of Travelbee Fuente Inn

3 out of 5
Travelbee Fuente Inn
J.Llorente st. Cebu Philippines, Cebu

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 52 reviews" "
Rating 8 - Good. 24 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Precious Carin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had no elevator and the air conditioning was not working well . The room was hot. The room was old and out dated. I rate this place 2 out 10. I checked ✔️ out after the first night. They refuse to refund me the money back for the 2 weeks i booked.
Stayed 12 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Robert, Inverness

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but has no elevator. I was on the third floor.
Stayed 3 nights in Jan 2024

8/10 Good

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Good price for cebu but basic accomodation. Thin matress and sheets. Wifi worked well. Breakfast was good. You can walk some restaurants but you can use grab to get anywhere. Great for a cheap stay with breakfast but dont expect luxury
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

4/10 Poor

Vinicius, Singapore

Disliked: Cleanliness, property conditions & facilities
This property need to fix a elevator not adviseable for elderly guest.
Stayed 3 nights in Apr 2023

6/10 Okay

Vinicius, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Pro is Staff very polite and helpful / Safety issue rates 9/10 The Con is this property does not have elevator / Bedshheet & Towel is already won off / Water presure was extreme low on the 3rd floor is take me 30 minutes to finish my shower instead mire water being use. Not suitable for elderly guest to stay here. There are plenty of 3 Star hotel with 50 meter radius.
Stayed 1 night in Apr 2023

10/10 Excellent

Peter

Stayed 1 night in Mar 2023

8/10 Good

Norman

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is great!
Stayed 6 nights in Sep 2022

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and very close to restaurants and bars.
It was a nice warm welcome and check in went well. Also checkout went well.
Stayed 2 nights in Aug 2022

6/10 Okay

Cindy Grace

Business traveller
Liked: Staff & service
no generator
I stayed here on the night of typhoon Odette. The service was actually good, the staff were very friendly and accommodating. My only concern was, their generator did not work.
Stayed 1 night in Dec 2021

8/10 Good

RM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!! Good hotel to stayed, right access point.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Mar 2020

8/10 Good

anthony

Stayed 4 nights in Mar 2020

8/10 Good

Rowena

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice& clean
Stayed 2 nights in Mar 2020

10/10 Excellent

Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service from Travelbee Fuente
When i arrived around 2pm i ask the frontdesk that i will check in. When they check my confirmation number it was not listed on their reservation but they received the email from expedia meaning i have no rooms to stay to their hotel as they are fully booked. But the good side is Kimberly Tacbaya (Frontdesk of Travelbee Fuente) was very helpful finding solution where i have hopes from her that she can resolve the issue and she did. She transferred me to a different hotel which is same branch as she said. Since the distance between Travelbee Fuente and Big Hotel near Parkmall is quite far she said that Taxi Fare will be paid upon arrival at Big Hotel and yes it happened with the help of Armund. Overall, great customer service from TravelBee fuente because i am satisfied that Kimberly Tacbaya resolved the issue and i feel accommodated.
Stayed 1 night in Jan 2020

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, good price, terrible breakfast
The room was very clean. The air conditioner works great. It doesn't have an elavator and our room was on the 4th floor. They don't give you toiletries, other than soap as they advertise on hotels.com. The staff is not that friendly, the location is good. The breakfast isn't good at all. It's ok for the price.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This was not the Travelbee I had stayed at a few years ago which is now undergoing renovation but a completely new hotel with exceptionally well appointed rooms for a budget hotel and very conveniently located downtown very close to the Fuente area. Everything is new and well made. Of course there are a few minor niggles: mirror is in a dark corner of the bathroom which makes shaving less easy and it is easy to go one floor higher than needed as the levels are not marked. Aircon is good and there are screens at the shower windows but I did encounter a couple of mosquitos so I would recommend they sprayed the rooms.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean facilities, and great location next to Osmena circle and Mango square. Budget hotel that is an exceptional value. Very strong WiFi too.
Stayed 7 nights in Nov 2019

2/10 Terrible

Todd, Kansas city

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn't even get our room said it was under construction an give us the run around but i sure had to pay for the room never the less an now have to seek out a refund if possible or even at all. Horrible, the give my fience the run around before i get there an she had to get a room else where.
Stayed 1 night in Nov 2019

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel but centrally located
Basic hotel but centrally located in a good and easy to get around. Room was clean but as it is a basic hotel no extra amenities available. No lift in the hotel either and is 4 storeys so only good if you can walk up stairs and carry your own bag. Very basic breakfast offered as well.
Stayed 1 night in Nov 2019

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

2/10 Terrible

Tomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DANGEROUS - Turning away pregnant woman
DISGUSTING - They turned away my 23 week pregnant girlfriend! Even we booked in advance and they never informed us, they overbooked the hotel and turned away my 23 week pregnant girlfriend. They sent her to another hotel on a street with no streetlight and a place she felt scared in. I have never experiensed anything simular before. If you care at all about your safety and dont want them to send you to a dangerous nabourhood, then select another hotel. A complaint about this has also been sent to hotels.com
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location. Safe zone. Great help staff.. Food is delicious.
Stayed 2 nights in Apr 2019

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent! stayed 1 night ...the place was good and so clean... want to go back there in my future trips in Cebu..
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, room spacious, close to malls. I hope they keep the maintenance of the property good.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly staff
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and affordable. But no elevator services.....
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brand new building, linens, and towels. The price was good and the location was perfect.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to provide blankets. Overall, clean, new property.
Stayed 2 nights in Feb 2019

10/10 Excellent

Koji

Stayed 5 nights in Jan 2024

4/10 Poor

Erling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skittent rom ved ankomst Skitten seng
Stayed 6 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good guesthouse for accommodation
The accommodation is hidden but in a very good condition the breakfast itself I can only recommend is simple but reasonable to the price.
Stayed 1 night in Jul 2022

10/10 Excellent

Lucilyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
clean good location
clean place in very good location clean rooms and good bed. - no elevator hard with heavy bags if on forth flor
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV is useless
Stayed 1 night in May 2021

10/10 Excellent

NIKOLAOS EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Very clean very nice location with a nice pool the owner is a very nice guy highly recommend it!!!!
Stayed 1 night in Feb 2020

10/10 Excellent

NIKOLAOS EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend it
Very good Value for money for sure very friendly staff clean in a nice location Recommend it
Stayed 1 night in Feb 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentrales - gutes Hotel
Das Travel bee kann man an diesem Standort nur loben. Gutes WiFi, warmes Wasser, Klimaanlage und gutes Bett. Alles was man braucht in dieser preiskategorie Um Glücklich zu sein. Es ist für den reinen Transfer etwas ab vom Schuss, wenn man aber etwas von Cebu city sehen möchte oder die Stadt erleben will kann man das hier getrost tun.
Stayed 3 nights in Dec 2019

8/10 Good

jyrki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

jyrki

Liked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
予約部屋が違っていて移動させられた
Stayed 3 nights in Nov 2019

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à prix très raisonnable.
Qualités: Rapport prix prestation excellent. Pour la première fois dans cet hotel. Je suis resté une nuit de plus. Hotel et personnel accueillants, Terrasse en plein air, agréable, tranquille. Inconvénients: Accès un peu compliqué quand on ne connaît pas. Accès aux étages sans ascenseur, difficile avec des bagages lourds. Petit-déjeuner filipino seulement.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Wi-Fiだけは強く良い点です。エアコンもOK。 しかし予約をした部屋はシングル2台ベットだったが、ホテルはシングルの予約。追加料金を支払う羽目に。。エクスペディアの予約サイトとホテルの連携が取れていない。 朝食はソーセージと目玉焼きとご飯だけです。チョイスはありません。 部屋にセーフティーBOXはなし、エレベーターなし。ただ泊まるだけのホテルです。掛け布団は無くシーツが掛布団です。 間違いなく、すぐに寂れたローカルホテルとなるでしょう。
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Jul 2019