Desk, free WiFi, bed sheets

Reviews of Vaccinated Staff-Capital O 719 Fuente Oro Business Suites

3 out of 5
Vaccinated Staff-Capital O 719 Fuente Oro Business Suites
173 Gov. Roa Street, Capitol Site, Cebu, Cebu

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 81 reviews" "
Rating 8 - Good. 39 out of 81 reviews" "
Rating 6 - Okay. 15 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 3 out of 81 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anna, Allen

Liked: Cleanliness, staff & service
Q
Stayed 2 nights in Oct 2023
Response from Joey on 2 Nov,2023
Hi, Anna! We are elated to know that you liked our services. Regards, Joey

6/10 Okay

ito

Travelled with family
お世話になりました
Response from Ava on 22 Dec,2022
Hi, Ito! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

6/10 Okay

ito

Travelled with family
お世話になりましたありがとうございました。
Stayed 4 nights in Dec 2022

6/10 Okay

ROMARIO

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Near the Cebu Doctors' Hospital
Stayed 2 nights in Nov 2022
Response from Ammy on 6 Dec,2022
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Noah

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The elevator suddenly shutdown while going up to our room. No bidet inside the toilet and the shower is sprinkling small amount of water. So, I had to ask for a pail and basin but only the former was provided. Overall, my stay there was worth the price I paid for. The staff were very accommodating.
Stayed 3 nights in Jul 2022
Response from Noah on 23 Aug,2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Noah

8/10 Good

Glenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I wish you will fix your shower as it didn't sprinkle well. Also, it would be nice if you have an installed bidet in your toilet. It could save a lot of tissue paper as well as for convenience purposes.
Stayed 2 nights in Jul 2022
Response from Jane on 23 Aug,2022
Thank you so much for the wonderful rating, Glenn! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Jane!

10/10 Excellent

Angelito

Stayed 3 nights in Jul 2022
Response from Ammy on 24 Jul,2022
Hi, Angelito! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

2/10 Terrible

Lucia

Stayed 3 nights in Jun 2022

10/10 Excellent

Alfredo

Stayed 4 nights in Apr 2022

8/10 Good

RHENECEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Jane on 11 Mar,2022
Hi, Rhenecel! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Jane!

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Smith on 21 Feb,2022
Thank you for rating us highly, Julie. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Smith

8/10 Good

Maria Venus K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a Superior Double room and for the price I paid, it was worth it; the room size was good and the room was very clean. The staff were very responsive and helpful and I even got to chat with the owner who is very pleasant. The only thing I didn't like was that there was no restaurant on-site, although there were a lot within walking distance. I also did not see separate containers or signs for recycling materials like plastic water bottles. Overall, I was satisfied with my stay.
Stayed 5 nights in Oct 2021
Response from Cheshta on 11 Oct,2021
Hi, Maria! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Ivy

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Gabi on 5 Jun,2021
Hi, Thanks a lot for staying with us. We hope to welcome you again with a wonderful experience further. Regards, Gabriel!

10/10 Excellent

Marlon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Dec 2019

8/10 Good

Riad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good staff
Place was nice and staff very friendly. I thought it was little too dark when you get in to the lobby. Breakfast is not the best specially the coffee.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
If you value your sleep dont stay here. You will here loud karokee singing throughout the night. The breakfast is ok but limited in choice. If you smoke you have to go out the front in the street to smoke where you will be hassled by beggars and homeless people. On the first night we had to change rooms because our aircon stopped working. The next day our tv stopped working also. Tv channels are limited. The staff are very poilte though. But I will not be staying here again regardless of the low price.
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was placed in an old room. The bathroom was awful and dirty. The Aircondition was broken.
Stayed 1 night in Sep 2019

8/10 Good

jocylen

Liked: Cleanliness, staff & service
Just a one night lay over
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
theres no toothbrush or tooth paste in the hotel room usually all hotels have that a bigger breakfast menu also could help
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation and cleanliness
Stayed 1 night in Jun 2019
Response from Riza on 4 Jul,2019
Thank you for your good feedback:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Excellent
Stayed 1 night in Apr 2019
Response from Riza on 4 Jul,2019
Thank you for your good feedback:)

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from r on 4 Jul,2019
Thank you:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Room was hot and took several min to cool off everytime I returned.
Stayed 1 night in Apr 2019

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2019

6/10 Okay

ernest, sterling , ct , usa

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
i didnt like that your room had no coffee pot or toothpaste and tooth brushes offered as other hotels do ! Out side the streets are dirty a hotel that wants customers to come back should have the area around their hotel clean , the garbage laying around it needs to go . The food was very good and the service was excellent ! on a 1-10 10 being the best i would rate it a 6 . I hope in the future to come back and would hope they make a few changes so ill continue coming here ! Thank you
Stayed 2 nights in Feb 2019

8/10 Good

Vera

Liked: Cleanliness, staff & service
It is a very centrally located hotel, and the service people will go out of their way to be helpful. Breakfast is simple but hot and fresh, 7-10am. Reception has nice relaxing couches and a lot of tables for a group up to 20.
Stayed 9 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable hotel in a central location to Fuente Circle.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was good enough for travelers,spacious area.The free breakfast was also good food.I will stay again in the near future.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

The hotel it so nice and the free breakfast was so good too.I will stay again in the near future..
Stayed 1 night in Nov 2018

8/10 Good

Rocheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Chito, VT, USA

Liked: Staff & service
Disliked: Room comfort
Good location and friendly staff; but not as I expected. Just room and bed to sleep - ordinary view. Room smelled like somebody just used a liniments. Troubled using tv; had to go down and talk to reception as phone has no dial tone. Saw some ants in bed and in bathroom. Bathroom molds and dark spots between tiles, giving dirty feels. Ordinary and thin blankets. Just ok breakfast but not handicap accessible - elevator up to 5th floor - dining in 6th floor so has to do stairs. Would not stay again - I think there are better place at same price.
Stayed 2 nights in Oct 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

CHARY LAN

Disliked: Room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

CHARY LAN

Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Fantastic
Love the place
Stayed 3 nights in Sep 2018

10/10 Excellent

Isaias

Fantastic stay
They are easy to talk with and very approachable and ready to help
Stayed 5 nights in Sep 2018
Response from Riza Magno/Hotel Supervisor on 27 Sept,2018
Thank you Sir:)

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Riza Magno/Hotel Supervisor on 3 Sept,2018
Thank you Sir:)

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities, room comfort
fair
fair enough
Stayed 2 nights in May 2018
Response from Riza Magno/Hotel Supervisor on 17 May,2018
Thank you Ma'am:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good hotel and friendly staff
Response from Riza Magno/Hotel Supervisor on 17 May,2018
Thank you:)..Looking forward for your next stay.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Riza Magno/Hotel Supervisor on 17 May,2018
Thank you Sir:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location
Excellent
Stayed 1 night in Feb 2018
Response from Riza Magno/Hotel Supervisor on 23 Mar,2018
Thank you for staying with us:)

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location -- being in the heart of Cebu. Good amenities. Breakfast included in booking is plated but drinks are unlimited <3 <3 <3.
Stayed 2 nights in Dec 2017

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good compromise
walking distance to a robinson mall and restaurants, laundry neighboroud is safer than it looks, at least until late at night staff was very helpfull no safety box and mini fridge is an extra need a second key card to keep electricity ON (when charging batteries for exemple) window doesnt open for child safety so room stay stuffy and humid (i learned last day that you can request the key)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

juvy

Liked: Cleanliness
we didnt have hot water for shower.. towels were not prepared inside the room and we have to ask for it.. no electric heater for coffee... and the blankets are very thin,, it was USELESS!-

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort