Kempinski Hotels & Resorts, Central Plain hotels

"Excellent staff who very kindly gave us a late check out "

"Excellent "

"Everything was very good. Location though was a bit confusing to get to the first time."

"Great hotel.. very modern with excellent facilities and staff. "

"Joan was helpful on the front desk. He went out of the way to makeover stay comfortable he booked the tickets. He speaks good English overall, we were happy with the place. Will highly recommend anybody with family or business."

"It's good place to stay with friends and family"

"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."

"The hotel is very modern with an interesting design. Rooms are comfortable with an upscale design. Would definitely stay there again"

"Best of all, Location! Great breakfast; spacious room; clean; kind staff who speak English! Love the city!"