Starway Hotels, Central Plain hotels

Excellent service. Proactively reached out prior to arrival to guide us to the parking lot and arranged a cosy and clean room for us upon arrival. Great location with convenience.

Overall a pleasant stay but the local staff should be trained better in terms of service to reflect that of a hotel managed by an international chain. Checked in at 12 am and was greeted by a staff who looked tired and fustrated to be working night hours.

The helpful reception staff Ms Kuai Le went out of her way to help me book a Didi ride and ensured I got onto it. Thank you Ms Kuai Le!