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Reviews of SpringHill by Marriott Centreville/Chantilly

3 out of 5
SpringHill by Marriott Centreville/Chantilly
5920 Trinity Pkwy, Centreville, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1004 reviews" "
Rating 8 - Good. 273 out of 1004 reviews" "
Rating 6 - Okay. 85 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Krasimir

Travelled with family
Disliked: Staff & service
I have paid for a king bed room and prepaid a week in advance. When I went to check in the front desk agent nonchalantly told me that they are out of king bed rooms and he will give me a double bed room. He did not apologize or offer any complimentary services. He was rude and a bit awkawrd. I did not check in. Property seemed fine but this particular front desk agent was really rude and not helpful.
Stayed 1 night in Apr 2024

2/10 Terrible

Pavan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did try to check in to spring hill and they said they had an issue so they transferred me at the last minute
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast included with our stay. Our room was nice, with mini kitchen, desk and couch area partly separated from bedroom. Could use better lighting over the sink, though, and carpet was stained near sink and showing a little wear. Overall good for what we paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Alain

Travelled with family
Liked: Amenities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Shinwhan

Stayed 1 night in Feb 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Meskerem

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff member. Will recommend it to others
Stayed 3 nights in Feb 2024

8/10 Good

NATALIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only problem was that there was someone smoking marijuana right near the entrance. We could see them. And the stinky skunk smell actually permeated our room on the third floor. Room 310. Very unpleasant.
Stayed 1 night in Feb 2024

10/10 Excellent

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

ambirelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeter was very helpful ! Thanks so much
Stayed 1 night in Feb 2024

8/10 Good

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room, convenient location. Staff was friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

ROGER

Stayed 1 night in Feb 2024

10/10 Excellent

YONG HO, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good.
Stayed 2 nights in Jan 2024

10/10 Excellent

Hyeokki

Stayed 2 nights in Jan 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience. Would stay again.
Stayed 1 night in Jan 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yoon jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullah

Stayed 2 nights in Dec 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Valonte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was great.
Stayed 2 nights in Dec 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family has stayed at this property a few times. We are always comfortable. We would have had a more pleasant time but for the noise coming from adjacent rooms into the early hours of the morning. We were unable to sleep well due to loud noises coming from above our room #202. Constant stomping and banging sounds. This ruined
Stayed 2 nights in Dec 2023

10/10 Excellent

YOUNG, Yorktown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nallely leydi

Stayed 1 night in Dec 2023

10/10 Excellent

Dokwon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied in all aspects!
Stayed 4 nights in Dec 2023

10/10 Excellent

yoon jae

Stayed 1 night in Dec 2023

6/10 Okay

Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

Jin Hwan

Stayed 1 night in Dec 2023

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, very stylish, and well appointed. The rooms are huge! My only critique is that the mattresses need to be replaced. They are very very squishy.
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful and friendly. Our room was clean and comfortable.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friend breakfast amazing
Stayed 1 night in Nov 2023

8/10 Good

steve, new canton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My son lives close by. great place for grandma and grandad to visit from.
Stayed 3 nights in Nov 2023

2/10 Terrible

Randell

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I Booked 3 Rooms From 12/24/24 - 11/26/23 Second Room Grandkids Sofa Bed Had Bed Bugs Moved To 3 Different Locations & Each Room SofaBed Had Bed Bugs Still Alive & One Room Room Had Rat fetus My Daughter, Son In Law & Grand Children Had To Stay In My Room For One Night, Until A Room Was Ready & Available The Next Day, Also The Toilet In My Room Was Broken. Very Bad Experience For Us & Especially My Grandchildren.
Stayed 2 nights in Nov 2023

6/10 Okay

LaWanda

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very loud.
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy. Location is great. Lots of parking.
Stayed 4 nights in Nov 2023

10/10 Excellent

Monica, New York

Stayed 1 night in Nov 2023

6/10 Okay

Aziz

Stayed 1 night in Nov 2023

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eddie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept like a baby
Stayed 1 night in Nov 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The corporate/local management still supplies Bibles in each rooom! Yipeeeee! 😃👍
Stayed 2 nights in Nov 2023

10/10 Excellent

Gale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go to place when in area.
Stayed 1 night in Oct 2023

8/10 Good

Frances E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very one night stay
We had a really good stay at this hotel. It is across from a shopping center where there are some great restaurants and had easy access to the highway. Our room was very quiet. Breakfast could have had more selections, and we never got the extra pillows we asked for.
Stayed 1 night in Oct 2023

10/10 Excellent

marian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality for fair price.
Stayed 1 night in Oct 2023

6/10 Okay

Teana

Travelled with family
Disliked: Property conditions & facilities
Marriott definitely needs to upgrade rooms. Lots of rust. The mattress for the couch was very dirty and disgusting looking. The breakfast was cold and not many places to sit.
Stayed 1 night in Oct 2023

10/10 Excellent

Cameron

Stayed 3 nights in Sep 2023