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"The staff was beyond courteous, the hotel lovely, and the location excellent. Would definitely stay again. We especially appreciated Alexia."

"Super spa facilities and friendlt staff"

"The room itself was very small (I stayed in the smallest type of room) but serviceable. No desk, closet or wardrobe to speak of, but there were a few hangers to hang some clothes. The shower was small and a bit awkward, but I made do. The shower gel and body lotion smelled amazing. I got exactly one teabag, which was caffeine-free, and absolutely delicious. Two flat pillows. The nightstand was entirely taken up by some sort of amplifier? I put it on the floor to make more space. The view from my room of the town and surrounding mountains was incredible. The pool was an added bonus and was relatively warm; I enjoyed swimming laps on a crisp 9C morning. Service was attentive and polite, but not particularly friendly. Breakfast was not included and ridiculously expensive, which was an unfortunate surprise. Luckily there are several delicious bakeries within a five-minute walk which offered very satisfying breakfasts for half the price. The history of the hotel is charming. "

"Great hotel A bit far from Centro Bolzano "

"An absolutely great hotel - plenty of history and superb staff. The latter were incredible - all polite, confident and efficient. I needed to stow an electric bike - and the young lady at the front desk personally took me around to where I could leave it securely (she'd only been at the hotel for a short while, but you wouldn't have guessed it). Even the cleaning staff were incredibly polite and helpful. Of course it goes without saying the room was of the highest quality, the lounge beautiful and the breakfast without peer. Management should be congratulated on the way they run this wonderful establishment. "

"Nice place and nice staff. Had to pay for sending a jacket they had, without my knowledge, offloaded from the inside of the car, not trunk, and hanged it in a closet. Would have been nice for them to pay the transport but OK."