Cerro Azul Holiday Rentals

"We had so much fun at the Paitilla Inn in the middle of Panama City. Our room had a great view. It was clean. Our free breakfast was delicious with fresh fruit, Panamanian Coffee, fruit breads and huevos any way you want them. We enjoyed the bar and alitas several evenings. The staff was very helpful and helped us with Ubers and taxis. We’ll be back."

"Great staff, next door to a good mall"

"This is a lovely hotel surrounded by nature and well located at the Pacific entrance of the Panama Canal. You can see the vessels in and out very close. Rooms are nice and spacious, breakfast is good. There is a TGI Fridays in the premises. Great experience."

"I got an early check in for free. Staff is always friendly and considerate. Places in excellent value for its nightly rate."

"We enjoyed the whole property the pool, the restaurants. The room was very clean and nice, I do not walk well and the room we reserved was a 2nd floor balcony overlooking the pool it was lovely but there was no elevator and only stairs to traverse every time we needed the room."

"Property was clean and breakfast was very good, with a myriad of choices and the staff was very professional and helpful. Checking in however was less than pleasant: no help or direction given upon arrival so I went to the right to find reception but it was to the left so I went around in an almost complete circle. At check in i was given the key to my room and the reception pointed to the direction of the elevator and I was left on my own no bellman to assist with luggage. The room was clean but missing certain items and this set the stage for the rest of the stay. Each night when I returned I had to call for my room to be cleaned and or to be replenished with towels or other items. Also the bathroom while clean is definitely not up to the 5 star rating it advertised. The wall was tiled except the shower enclosure was made of some type of material like vinyl and the shower floor was like a builder grade plastic/composite mass produce shower floor. No bathtub. The temperature and pressure of the water in shower and faucet was good. This is definitely not a 5 star hotel and the service especially on arrival is very poor. I have stayed at other Riu properties and never experienced this mediocre service. It's imperative that they use this review to implement a robust improvement plan immediately. They could benchmark other areas on their own property like the breakfast, lobby and poolside restaurant staff, or look to other Riu properties like in Mexico, Jamaica etc."

"We have no problem staying here nd definitely would recommend anyone to there Everything was just perfect"

"Noise from other stays "

"This is a smaller hotel only 1 block from Via Espana with easy access to the Metro and a large number of fast food places like McDonalds, Wendys, and even Panama's only Tim Hortons. There are a couple of drug stores about 1/2 block away that also have snacks, drinks, etc. The hotel is very clean and has a nice pool for a quick swim. The breakfast is plentiful but typically Panamanian rather than North American. There was always cereals, breads, oatmeal, and scrambled eggs along with fresh fruit like watermelon, pineapple, melons, etc. There is always a few more hot dishes such as pancakes, sausage in a tomato/pepper/onion sauce and often rice and or sauteed veggies. It was all very tasty. The staff were super nice and friendly and made me feel welcome. I will definitely stay here again! "