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"Rooms spotlessly clean. Staff very friendly and helpful. Breakfast delicious. Secure parking. Easy tram ride to the centre of Reims. Good Italian restaurant close by. "

"Great location and very clean and comfortable room"

"All good"

"Excellent front of house lady"

"The room was spotless! The staff was amazing! There is nothing we could fault. "

"Excellent hotel in a great location. Food was great, staff were attentive and service was great"

"We stopped here for one night on the way to the Alps. It was excellent. The staff were genuinely exceptional. They were there for us for a very late check in (02:00) and smiling as if it was mid afternoon. The beds were really comfortable and massive. We were four in one room and there was plenty of space. Then breakfast was really nice. Simple but well done and the lady in charge just super helpful. We left with the impression that they really care. That’s increasingly rare these days. Thank you to all the staff who looked after us. "

"The staff, cleanliness, at parking, quality of room and breakfast - a really enjoyable stay"

"Room was lovely - great size, nice decor and a balcony overlooking the main plaza (the longest in France!). Spotlessly clean and staff that were very helpful and on hand. Only disappointment was that the breakfast was served across int he Best Western hotel due to the Hotel Bristol Reims kitchen refit, but it was a fabulous breakfast so worth the 30m walk out from the hotel!"