Emeraude Paris, Champlan hotels

"Is My 2nd time at NOVETEL Paris-- Everything was is Perfect!! Except this 1 lady(MARILANA) Don't know if I spelled her name right) at the Bar which I had an issue back in Jan 2025 --and I let it slide This time she always had an Attitude when I ask for ice and ask for a Glass the first Night--she had an attitude like I was bothering her.. 2nd day--I ask for the time the bar closes I guess she didn't understand-and give me attitude--And stated that French needs to be spoken--I stated to her thats a Tourist area that she must speak English!! And walked away. The next day I ask Diane for ice and a glass-- and she gave it with no issues or attitude. She(Marliana) shouldn't be working with the public--SHE NEEDS TO GO LEARN ENGLISH!! Other then that I would recommend hotel.And will stay at NOVETEL Again! PROS -shopping area around the corner -SEINA RIVER right across -EFFIEL TOWER 10mins away. -SUPPLIES WATER AND SPARKLING AT THE LOBBY -HAVE A INFORMATION DESK--LADIES WERE SO HELPFUL!! CONS -POOL- should have ADULT TIME-- too mnay kids by the pool. -NO ICE MACHINES ON THE FLOORS-- had to keep asking for ice by the bar"

"Travelled with my family, with a 1 year old. Crib was great and fit in our room. Highly recommend!"

"A nice point to stay at while in Paris. Very close to the Eiffel Tower and on the banks of the River Seine. The rooms were very nice and clean, well appointed. The “Flame” restaurant was wonderful and the patio are a nice setting for a couple to enjoy a meal."

"Perfect location!!"

"Very friendly staff, the hotel was clean and the rooms were nice. Around the hotel there are some nice cafes and restaurants with good food and happy hour everyday, nice to relax after a day of exploring Paris. The hotel is close to the metro with multiple lines so easy accessible from everywhere in Paris."

"Transportation access is great. Bus #30 stops in front of hotel which is very convenient plus it also takes you to the foot of Eiffel Tower & Arc de Triomphe. Other buses near hotel will also take you to many major tourist attractions/ places in Paris. "

"Amazing hotel and staff "

"Great location!!!"

"Great spot. Nice towels, slippers and robes, bed linens, high end bath fixtures and glassware. Quality wellness area The only downside is European room size taken to a bit of an extreme taking away from a true boutique experience."