Chanceaux Holiday Rentals

"Great location and friendly staff. Great breakfast also. Rooms were very clean throughout the stay. "

"Lovely hotel in a convenient location. "

"Room was clean, friendly staff. Pillows could be better "

"Parking is in a public parking garage with very narrow spaces. This is my common experience in the towns I have visited in France."

"The hotel is just a 5-minute walk from the train station, which made everything very convenient. Check-in was smooth and the room was clean. However, I encountered two minor issues during my stay. First, I was informed that there was no kettle in the room and that I would need to get hot water from the lobby. I had arrived in Dijon feeling unwell due to the sudden cold weather and was hoping to make some hot tea in my room. The staff kindly explained that this was due to energy-saving measures and that kettles could not be borrowed. Since I checked in at 5 p.m. and ended up staying in bed sick until the following afternoon, I never made it to the lobby for hot water. Second, when I checked out, the morning-shift staff kindly offered to store my luggage and said I could enjoy a cup of coffee before catching my train. When I returned to collect my luggage and helped myself to a coffee, I asked where I should place the dirty cup. The staff then told me I had to pay for it. I explained that I wasn’t aware of any fee and mentioned what the earlier staff member had told me. Unfortunately, this staff member was quite rude, making me feel uncomfortable and as though I was trying to take advantage of the service. My suggestions for improvement: • Consider offering kettles for rent at the front desk if providing one in every room isn’t feasible. • For the self-service coffee machine, either restrict guest access or clearly display pricing if it is not free."

"good breakfast"

"Hôtel was fine for the cost. Front desk staff have a restaurant recommendation that was terrible—suspect that they’re affiliated properties and/or kickbacks going on. "

"Nice hotel in Dijon! "

"Great hotel and location, we didn’t get to use the gym or spa facilities. Breakfast was good and we will be back"