Channahon Holiday Rentals

"good"

"Worst hotel I’ve ever seen. Tried to get another room. They said they were all booked n Couldn’t get a refund there was stains on comforter and cigarette burns on the bed. "

"Staff never replied to our request. Poor managmenet "

"The staff we interacted with were all polite & helpful. The rooms- not clean. I always take a blacklight & check things out. There were various spots throughout the room on the carpets that lit up & clearly were not clean. The amount of dust that had built up on the vents was gross. The top lock on the door (the safety bar part) wasn't screwed in, like someone had previously tried to force the door open. We had to put a chair under the handle against the desk to ensure we felt safe while we slept. On day one, we checked the pool out. It was not clear at all. There were also guests playing on the chair meant for disabled folks. The outlets near the bed, only one worked. The one near the window wasn't even attached to the wall. Neither USB port worked. The stairs leading to the second floor were disgusting, like they hadn't been swept in weeks. The bathroom was not swept very well. Hairs all over the floor & toilet. When we asked for extra towels we were told they didn't have wash cloths. We also were unable to get an extra blanket and pillow. One bed had black marks on the sheet but it had a zippered cover so we couldn't check the mattress. The other bed had deep stains on the mattress & the sheet kept coming off, so that was gross. If we could have found another hotel & got a refund, we would have left. But we had another group with us & after searching for hotels, we were forced to stay there for our entire stay. We have stayed in way nicer places for less than we paid here."

"Fiid"

"G"

"Staff been so polite and janitors nice to clean "

"Enjoyed our stay "

"Had trouble getting into the room upon check-in-- had to come all the way back down from the 5th floor to reception carrying bags to have maintenance paged to reset the door lock to our room. Room was only semi updated. Lots of scuffed walls/baseboards, and there appeared to have previously been a door from the bedroom to bathroom sink area -- door missing, but metal frame/track was still exposed. Had housekeeping attempt to enter the room shortly after 8am, then they attempted to enter the room a couple hours later -- still before our check out time. There were no "do not disturb" placards, thankfully we had engaged the safety latch or we would have been barged in on. Would probably not stay here again."