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"Great"

"Needs to be updated"

"TV Never worked, in room coffee maker worked 3 times, breakfast OK, coffee not available after 6 pm, room towels o ly changed once, beds comfy, quiet, limited on site parking - used parking garage that was OK, front desk staff friendly, but no sense of urgency or recalling caring about issues."

"The airvent in our room was rusted and falling off. How hard is it to replace an air vent."

"The hotel lobby filled with vibrant art work is a gem. Energy, energy, energy is all around. The staff was most helpful, answering each of our inquiries with positivity and professionalism. This is the place to stay."

"Lovely place, very convenient. Beautiful area and city."

"The hotel is perfectly situated to what we like downtown. Every staff member was helpful & nice. We stayed in suite 3D. The King bed is very comfortable. The American Leather pullout is very comfortable (our son slept on it). We were going to bring our dog, they even had a bed and bowls for him, but our plans changed. The turndown service is nice to get new towels after being out a shower and clean towels are appreciated. The shops in and around the property are fun. The landscaping and courtyard are lovely. The new American Park nearby is great. Save room for brunch (12-3 make a reservation) in the Palmetto room on Sunday (we were too full after our Sat meals) it looked amazing tomahawk steaks, pastries, etc. One issue is there's a separate door to the toilet from the sink area, I felt like you had to back up into the toilet to close the door. But a door to the toilet is always appreciated."

"Beautiful hotel, great location fabulous restaurants all around. Very comfy beds great shower. Bar is very nice, shout out to Greg and Graham. Breakfast had a very nice selection of yogurts, fruit, waffles, biscuits grits etc. front desk staff were very helpful shout out to Jodyann."

"The only downside is there is no dining facility. They do provide free room service for breakfast."