Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel connected to the convention centre in Charlottetown with free breakfast

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Private kitchen
Premium bedding, in-room safe, blackout curtains, soundproofing
Lobby
Property entrance
Indoor pool

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Sofa bed
Premium bedding
Shower/bath combination
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel located in Downtown Charlottetown
You can look forward to free continental breakfast, dry cleaning/laundry services and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, express check-out and a computer station
  • Multilingual staff, a banquet hall and a front desk safe
  • Guest reviews give top marks for the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 16 April 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self-parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Checkout is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church, Public Archives and Records Office and Province House National Historic Site of Canada. The Mack and Confederation Court Mall are also within 5 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 166 out of 1484 reviews
Rating 8 - Good. 242 out of 1484 reviews
Rating 6 - Okay. 304 out of 1484 reviews
Rating 4 - Poor. 342 out of 1484 reviews
Rating 2 - Terrible. 430 out of 1484 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10

Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

8/10

Staff was great. Builder is being renovated
Stayed 1 night in Jun 2025

10/10

Location is great and the staff was very nice. The building is old and a litte rundown but it was clean.
Stayed 1 night in May 2025

6/10

Renovated room was lovely! Hotel corridors were very rundown! Friendly staff.
Stayed 1 night in Jun 2025

8/10

Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Stayed 4 nights in May 2025

10/10

Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

10/10

Cheap for one night stay
Stayed 1 night in May 2025

6/10

Great proximity to Harbour, University and shopping.
Stayed 7 nights in Apr 2025

8/10

Kind staff, decent breakfast, and room was spacious. Was some people hanging around in parking lot at night looking for money. Just felt a little nervous being outside at night.
Stayed 1 night in May 2025

8/10

Being worked on, but quite
Stayed 1 night in May 2025

8/10

It was clean and comfortable. No fan in the bathroom.
Stayed 1 night in May 2025

4/10

The floor was stcky, there was no usb charging slots, we were right beside hotel renos and something was clunking around above us.
Stayed 1 night in Jun 2025

8/10

Very convenient and close to Holland College. Staff is very helpful and kind.
Stayed 3 nights in Mar 2025

2/10

Location is the best thing I can say about this hotel Told us we would be staying across the street choice go thru the tunnel or cross a busy street so two seniors carrying luggage up and down stairs or across a busy street Carpets all stained, electric outlets not working, terrible smell in some places I know they are under going renovations but they are charging full price for the room Nothing on the web site about renovating Would not recommend this hotel
Stayed 1 night in Jun 2025

4/10

Close to all amenities, walking distance to shops, restaurants and coffee shops. The beds linens and bathrooms were clean but the building is old and under renovation. The air is stale, and we could smells cigarette smoke through the ventilation during the night. The rooms are dimly lit. Wouldn't be my first pick.
Stayed 2 nights in May 2025

4/10

smelly towels no heat
Stayed 1 night in May 2025

10/10

It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Stayed 3 nights in Mar 2025

2/10

This place is in a never ending state of renovations. It’s also being used to house homeless ppl by the governement.
Stayed 1 night in Apr 2025

6/10

Hotel location is good. Facilities are a bit old though. The damage deposit is required, but not well explained by the male frontdest service person. All thether service people arevvery nice, including those at breakfast and morning checkout girl.
Stayed 1 night in Apr 2025

6/10

Room was fine, however the the window AC unit has openings under the unit. Very strong smell of cannabis as it came through the AC unit from outside and lingered. The back entrance smelled like cannabis/cigarettes. Continental Breakfast was adequate however was not cleaned regularly while people were eating etc.
Stayed 2 nights in May 2025

2/10

We didn't stay, thought we were getting a redone room no carpet. The entrance smelled like cigarettes. The carpet in the room was filthy. Bad smell. AC in the window was loud and dirty. Elevator broken. Didn't even check the bathroom.
Stayed 1 night in May 2025

4/10

This property is undergoing renovations which we weren’t informed of. No baseboards around most of the hotel, were given an accessible room (but was not needed), lights didn’t work in our room, no toilette paper holder, the door latch did not make proper connection and therefore the door would not lock. Other than being able to walk everywhere conveniently I would not stay here in the future. Not worth the money they charge for their very rundown property.
Stayed 1 night in Jun 2025

2/10

Brutal unfortunately
Stayed 1 night in May 2025

8/10

Our room wasn't renovated yet, and the bathroom was pretty bad for only $10 less than the renovated rooms.
Stayed 1 night in Apr 2025

10/10

Great
Stayed 3 nights in Feb 2025