Hotels near Charros Carousel

"Staff all around was rude, unhelpful and impatient, especially the cashiers. Waited 20 minutes for an iron and almost one hour for other items and had to go to the front desk for them. The property is dated and the rooms were dark and musty. Kids had a mediocre time. Didn't try the food other than the dipping dots Late check out at 2pm is an additional $59.00 Wristbands used to open the gate out the parking lot don't work well. Lady at time share kiosk seemed more like a used car salesman First time there, will not go back to that property or any Great Wolf Lodge"

"Everything was excellent. We would definitely stay there again."

"We were upgraded and the suite was wonderful. "

"Great breakfast and happy hour."

"Pool area was really only cleaned up once a day. Old towles piled up and any beverages that were deliverd/ left, sat around all day. The towles were not replaced during the day."

"Really cute and clean roooms as well as beautiful common areas. Bar and restaurant were good and stayed busy. The spa was a highlight of the trip with excellent services and staff. It was a little bit of a challenge to get a pool chair so I recommend getting there early. By lunch time there were a lot of chairs being "saved" with towels/shoes etc with no one using them for hours adding some sort of policy around this would improve the experience. Overall loved the hotel and would come back again in a heartbeat."

"The hotel is in a great location and was clean. It looked recently updated. However the bed was a little uncomfortable. It also lacked some things that many hotels often have like a hair dryer. Just a minor inconvenience though. Staff were very helpful and friendly, grounds looked neat and tidy. Would stay here again!"

"Love room. The staff was absolutely perfect. All freshly and professional. "

"We loved the villa. It was very roomy for our family. The amenities and pool were great also. Recommended!"