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Hotel Roc et Neige

3.0 star property
Mountain ski retreat with a restaurant

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Roc et Neige

Snow and ski sports
Property grounds
Desk, blackout curtains, free cots/infant beds, rollaway beds
Balcony
Lobby
Reviews
8.0

Very good

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Route des Monnaies 46, Chateau-d'Oex, 1660
  • Popular LocationChateau-d'Oex-Praz-Perron Cable Car7 min walk
  • Popular LocationChateau d'Oex Ski Resort6 min drive
  • Popular LocationGruyère Pays-d'Enhaut Regional Nature Park8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)103 min drive
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Room options

View all photos for Quadruple Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Quadruple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Triple Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Twin Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Twin Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Double Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, blackout curtains, free cots/infant beds, rollaway beds

Single Room

Highlights

Free cots/infant beds
TV
Blackout curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

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The price is S$289
includes taxes & fees
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About the area

Chateau-d'Oex

Located in Chateau-d'Oex, Hotel Roc et Neige is near a train station and in the mountains. HR Giger Museum and Musee du Vieux Montreux are cultural highlights, and some of the area's attractions include Marmot's Paradise and Swiss Organ Museum. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.
Visit our Chateau-d'Oex travel guideOpens in a new window

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk
  • La Braye - 7 min walk
  • Chateau d'Oex Ski Resort - 6 min drive
  • Gruyère Pays-d'Enhaut Regional Nature Park - 8 min drive
  • Gstaad Ski Resort - 21 min drive

Getting around

  • Château-d'Œx Station - 6 min walk
  • Sion (SIR) - 76 min drive

Restaurants

  • Le Richemont - 8 min walk
  • Cafe des Bossons - 10 min walk
  • Café du Cerf - 7 min drive
  • Le Caribou - 4 min walk
  • Parc des sports -Château-d'Oex SA - 9 min walk

About this property

Hotel Roc et Neige

Hotel in the mountains
At Hotel Roc et Neige, you can look forward to a free breakfast buffet, a rooftop terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a ski shuttle and ski storage. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Smoke-free property, concierge services and luggage storage
  • Free newspapers and meeting rooms
Room features
All 60 rooms feature comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roc et Neige Restaurant

Things to do

  • Sauna
  • Ski storage

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

How much is parking at Hotel Roc et Neige?

Self-parking is free at this property.

Hotel Roc et Neige Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 153 reviews" "
Rating 8 - Good. 77 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 9 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Olena, Fairport

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Disappointed
Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Bad
A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Lovely location but horrible hospitality
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

8/10 Good

Derek

Stayed 1 night in Dec 2021

6/10 Okay

E.H.

Business traveller
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021