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Reviews of ibis budget Chateaudun

2 out of 5
ibis budget Chateaudun
Zac Les Garennes, Chateaudun, Eure-et-Loir

Reviews

7.4

Good

Rating 10 - Excellent. 33 out of 187 reviews" "
Rating 8 - Good. 90 out of 187 reviews" "
Rating 6 - Okay. 38 out of 187 reviews" "
Rating 4 - Poor. 19 out of 187 reviews" "
Rating 2 - Terrible. 7 out of 187 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

alfredo

Travelled with family
Disliked: Staff & service
Worst service cannot believe
Arrived into this hotel after booking 2 months before and paid my stay no one in reception the code given to me by email didn't work as the hotel system says hotel fully booked, so my room was double sold Me and my family arrived from a long journey to sleep on a petrol station with a room paid for a deserved rest The contact number on the door didn't work, no one wanser and my booking wasn't available Not a good service for sure Not again, still haven't any contact or reimbursement from this group, neither a explanation Not again, 3 people have to sleep on a car after 14 hours driving Shameless
Stayed 1 night in Jul 2023

4/10 Poor

S

Stayed 1 night in Jun 2023

8/10 Good

Paul

Stayed 1 night in Apr 2023

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Good value, no frills
Good value no frills overnight stay. No hot water in the evening but was working next morning.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good overnight stop with excellent breakfast. Bathroom noise from other rooms quite loud especially overnight. Alarm went off in night .Eventually stopped and so presumed a false alarm but no explanation or apology for disturbance. Other inconsiderate with slamming doors at all hours.
Stayed 1 night in May 2019

6/10 Okay

Christine

Disliked: Property conditions & facilities
Exceedingly Budget hotel.
We only stayed because of the convenient location. The rooms are in need of updating, especially the bathroom. The shower was practically impossible to use. Taps not fitted to the wall properly. Dirt/mould. Also can clearly hear noise from other rooms and the corridor.
Stayed 1 night in Feb 2019

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap and clean. Also in a convenient location to travel south
Stayed 1 night in Oct 2018

6/10 Okay

Jehan

Liked: Cleanliness, staff & service
Excellent service but hotel needs improving.
Excellent location for exploring Chateaudun and excellent service but the hotel could be improved. The bed was too close to the wall on one side making it very difficult to get up that side, also the the TV should be updated as it needed 2 controllers to work and was quite laborious.
Stayed 1 night in Oct 2017

6/10 Okay

stan, staffordshire

Disliked: Room comfort
Cheap and basic does what you expect for an ibis hotel. If you want a clean room and a bed with a bathroom and that's it bang on.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It does what it says on the tin 'Ibis Budget'
My first experience with Expedia was not very impressive. when trying to book online, the website went wibble halfway through the payment page. never very comforting. I then rang and spoke with quite a helpful assistant at Expedia. My booking was made and I gave card details to pay. All sorted, or so I thought. When I got to the hotel, they didn't have a booking. They fitted me in bless 'em but I won't use Expedia again. The real test of course is to see if they contact me after this little script. Feedback is only as good as the use you make of it.......

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Ibis chateaudun
Simple cheap basic hotel. The shower head wouldn't stay up, but a piece of tape sorted that. The staff were very friendly and helpful.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Had stayed here before, not so good this time. Asked for an extra pillow, gave me one but put a WET PILLOWCASE how he could not have noticed!! It was the most expensive and disappointing of our trip.

6/10 Okay

jack, Ashford

Liked: Cleanliness, property conditions & facilities, room comfort
As expected
Clean and comfortable.

6/10 Okay

Laurence, New Forest

Disliked: Staff & service, property conditions & facilities, room comfort
Wrong room
The room I was given turned out to be occupied. Other persons belongings were in the room. I had to ask for another room. All the corridors smelled strongly of cigarette smoke. even though the corridors had no smoking signs.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Late arrival problems
A normal, value-for-money Ibis. But arriving late (midnight) was not without problems. You are supposed to check in by entering a six digit code at a check-in machine, then insert your credit card to pay. I had no code (seems you have to call the hotel to get it - and the receptionist may not speak English), so I had to give the receptionist a wake-up call. She was very nice and entered the code. The machine then refused both my VISA cards. Fortunately, I could pay the exact amount in cash.

2/10 Terrible

Gaëlle

Stayed 1 night in Sep 2023

6/10 Okay

bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Matelas pas top, mais personnel accueillant
Un accueil fort sympathique, une chambre correcte comme dans les hôtels de la chaîne, mais une literie, un matelas, et ce pour nos deux lits vraiment de très mauvaise qualité. Dommage.
Stayed 1 night in Apr 2023

10/10 Excellent

stephane

Stayed 1 night in May 2023

10/10 Excellent

JAMEL

Stayed 1 night in Apr 2023

8/10 Good

CAROLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre mais mal isolé.
Personnel sympathique, hotel propre malheureusement pas bien isolé. On entend trop les douches et canalisations des chambres voisines. Dommage car assez calme
Stayed 1 night in Apr 2023

8/10 Good

noelle

Travelled with family
Liked: Staff & service
Disliked: Room comfort
La personne qui nous a reçu le premier jour etait accueillante avec le sourir. On sentait que nous etions attendues. Elle nous a fonner de tres bonnes explications ce qui a facilité notre sejour(restaurant, visite centre ville...) les petits dejeuner etaient varier et copieux. La chambre bof serviettes en mauvais etat. Les chambres sont vetustes ainsi que les televiseurs (son fuyant, image foncée des que lon est allongé...)quand au wifi???
Stayed 1 night in Feb 2023

10/10 Excellent

Marylise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Nicolas

Stayed 2 nights in Nov 2022

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness
Pas top top !
Nous avions pris 2 chambres de 3 personnes, mais il n'y avait qu'un oreiller dans une des chambres et 2 Oreillers dans l'autre.. Odeur de tabac en arrivant. Hôtel un peu décevant, dommage..
Stayed 1 night in Oct 2022

6/10 Okay

Christophe

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Accueil chaleureux mais chambre sans confort
Stayed 1 night in Sep 2022

8/10 Good

Charlène

Stayed 1 night in Sep 2022

8/10 Good

béatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repos agréable, peu de bruit la nuit, bien dormi Personnel et accueil sympathique A conseiller
Stayed 1 night in Sep 2022

8/10 Good

Jocelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon rapport Qualte/Prix
Accueil très sympathique, grande disponibilité. Propreté impécable. Juste vous pourriez laisser le choix des changements de serviettes pour les sejours superieurs à 1 nuit comme le fond beaucoup d'hotels meme les 5 etoiles.
Stayed 2 nights in Aug 2022

8/10 Good

PRIEUX

Stayed 1 night in Aug 2022

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
passage à l'hotel
Nous avons séjourné une nuit , l'ensemble était convenable, seul le confort du lit était moyen. Bon petit déjeuner.
Stayed 1 night in Jul 2022

6/10 Okay

Pascal

Travelled with family
Liked: Staff & service
Décevant
Pas terrible.je suis déjà allé plusieurs fois dans des ibis en allant dans le sud ,ils étaient vraiment bien. La, Nous etions 3 et nous disposons que de deux serviettes de douche,pas de petites serviettes.2 oreillers au lieu de 3. Manque d insonorisation.La propreté laisse à desirer.
Stayed 1 night in Jul 2022

6/10 Okay

Sébastien

Travelled with family
Disliked: Property conditions & facilities
Bruyant
Stayed 1 night in Jul 2022

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

EL BAZ

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2022

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Le lit n'est pas confortable
Stayed 1 night in May 2022

8/10 Good

Isabelle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

2/10 Terrible

catherine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Hôtel vétuste , matelas posé sur une planche ,peinture vétuste avec retouche horrible ,le bureau décollé du mur et qui s'effrite ,le flexible de douche cassé et fui à plusieurs endroits ,une odeur désagréable dans les chambres ,le bac à douche fissuré ,la maquette sale ,les poussières sont rarement faîtes à mon avis ,le seul point positif un petit déjeuner correct ,je le déconseille
Stayed 1 night in Apr 2022

10/10 Excellent

Michel

Stayed 1 night in Mar 2022

6/10 Okay

Colette

Travelled with family
Liked: Cleanliness, staff & service
Investisment....
Hotel propre, accueil sympathique, petit dejeuner pas très varié mais bien, il y a ce quil faut, par contre ce serait bien d'investir dans un distributeur au lieu d'avoir une cafetière sur socle, plus hygiénique, et plus chaud comme a ibis budget Marseille par exemple. Sinon rien de special a ajouter .
Stayed 1 night in Mar 2022

10/10 Excellent

monique

Stayed 1 night in Mar 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

SOLENE

Business traveller
Disliked: Cleanliness, room comfort
Utile mais pas agréable
Point positif: prestation très élémentaire Pas cher et Accueil souriant et literie propre. Serviable. Point négatifs : on paye a l'arrivée... aucun ascenseur , ensemble vieillissant on entends bruits de chaque étage pas de wifi.. chambre a 17° mal insonorisée et tour de lit abimé . Néons tremblant souvent, peu de prise électrique murales qui manquent de s'arracher si on retire qqch de branché / Pas de chauffage ds sdb, poils retrouvé ds douche a l'arrivée et lunette WC fêlée...odeurs petit dej ds tous les étages et couloirs le matin...
Stayed 2 nights in Oct 2021

10/10 Excellent

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

6/10 Okay

stephane

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

6/10 Okay

andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

cormier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel à proposer sans problèmes à d'autres voyageu
Rien de spécial à signaler ! tout était correct !
Stayed 1 night in Jun 2021

10/10 Excellent

ESTARELLAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Mathieu on 19 Jan,2021
Merci pour votre retour.

8/10 Good

lucien

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
chambre confortable avec un téléviseur minuscule
Stayed 1 night in Oct 2020