Chautauqua Holiday Rentals

"The breakfast and the room were fine, but the cleaning staff left us with completely empty shampoo and body wash dispensers in the shower, and even the hand soap for the sink was completely empty when we got there. Not even a plain bar of soap could be found. It was late when we got there, and we were so tired from traveling all day that we went right to bed. The staff did absolutely nothing to make sure we had a stocked room, and didn’t even ask us how our stay was when we checked out early the next morning. We probably didn’t smell too good, since we didn’t have any soap for our morning shower, so it’s even worse that they didn’t even ask if everything was ok. While I was checking out, I hesitated after he said good day to me, then I waited another few seconds to see if the man at the desk was going to ask me how our stay was, but when he didn’t I just bid him a good day and walked out. We will not be returning to Crown Plaza St Louis Airport on our future travels through St Louis (which is often)"

"If possible I will always stay at a Drury Hotel. The buffet breakfast was actually good and I didn't even know that dinner is included. And it was actually good too. The hotel was wonderful and the staff were very friendly and helpful too. "

"Very nice stay"

"Drury is always our first choice when traveling."

"The room was very clean and the staff were kind and helpful."

"Our first room had blood drippings on the side of the tube. Room had an unusual smell. We ordered 2 queen beds but when I went to complain they didn’t have a room available except a king bed which I needed 2. The second room the walls were dirty. The thermostat was broke in the front room. Furniture was filthy. The morning manger gave me 75 dollars back on my room. The night manager seems like she just didn’t want to be there. Did not do any discounts or anything I even offered to clean it. "

"We stayed for one night for an early flight out the next day. The staff was so nice and friendly. The airport shuttle was great, and I loved that we could leave our car on their property for a fee. The shuttle picked us back up from the airport when we returned. We would definitely stay here again!"

"No biscuits and gravy this visit"

"Everything way too expensive! No places for vending machines rooms wete ok just plain. I tjought thry would be more upgrsde being in a casino environment "