Che La Bang - Thai Nguyen

The staff members were so friendly and helpful! We moved to another hotel and forgot our phone/cable chargers. We called back and the staff found it in our room and delivered it to us at our new hotel at no charge. Now that is outstanding service! Kudos to a great staff!

I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage, excursion, etc, was within walking distance or an Uber/bus ride away. Some friends and I are already making plans to come back, and we will be staying again at this hotel. Thank you again Ms. Mia, Mr Tee and Mr Andy. Sincerely Sharon

Top luxury hotel with friendly staff, beautiful room, good buffet breakfast and wonderful rooftop bar.