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Intercontinental Residences Chengdu City Center, an IHG Hotel

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Featured image
2 indoor pools
Down duvets, pillow-top beds, in-room safe, desk
View from Room
View from Room

Overview of Intercontinental Residences Chengdu City Center, an IHG Hotel

Intercontinental Residences Chengdu City Center, an IHG Hotel

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
111 Zhihui Street, Jinjiang District, Chengdu, Sichuan, 610016

Explore the area

  • Popular LocationTianfu Square14 min walk
  • Popular LocationSichuan Museum of Science and Technology17 min walk
  • Popular LocationChengdu City Sports Center8 min drive
  • AirportChengdu (CTU-Shuangliu Intl.)13 min drive

Choose dates to view prices

About this area

Chengdu

Located in Chengdu, Intercontinental Residences Chengdu City Center, an IHG Hotel is in the city centre and near a metro station. Wuhou Ci and Yong Ling are local landmarks, and the area's natural beauty can be seen at People's Park and Wangjianglou Park. Travelling with kids? Consider Sichuan Museum of Science and Technology, or check out an event or a game at Chengdu City Sports Center. Guests love the hotel's convenience for public transportation: Jinjiang Hotel Station is 5 minutes on foot and Huaxiba Station is 13 minutes.

What's nearby

  • Tianfu Square - 14 min walk
  • Sichuan Museum of Science and Technology - 17 min walk
  • People's Park - 7 min drive
  • Chengdu IFS - 7 min drive
  • Chengdu City Sports Center - 8 min drive

Getting around

  • Chengdu Railway Station - 5 min drive
  • Jinjiang Hotel Station - 5 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 13 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast, lunch and dinner.

About this property

Intercontinental Residences Chengdu City Center, an IHG Hotel

Family-friendly Chengdu hotel in Chengdu City Centre, near Tianfu Square
Along with 2 indoor pools, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a complimentary children's club and a business centre. All 360 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Kitchens with fridges and microwaves are standard, and guests will also find LCD TVs with satellite channels and washers/dryers.
Intercontinental Residences Chengdu City Center, an IHG Hotel offers 360 forms of air-conditioned accommodation with washers/dryers and laptop-compatible safes. Pillowtop beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 136 for adults and CNY 68 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • 24-hour pool access
  • 2 indoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Playground

Family friendly

  • 2 indoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Full-sized fridge
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • Business centre
  • Conference space (116 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Rice cooker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 136 for adults and CNY 68 for children (approximately)
  • Airport shuttle fee: CNY 400 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
24-hour pool access
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Fraser Suites Chengdu
Intercontinental Residences Chengdu City Center

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 348 out of 465 reviews
5 - Excellent 75%
Rating 4 - Good. 101 out of 465 reviews
4 - Good 22%
Rating 3 - Okay. 9 out of 465 reviews
3 - Okay 2%
Rating 2 - Poor. 0 out of 465 reviews
2 - Poor 0%
Rating 1 - Terrible. 7 out of 465 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraser Suites Chengdu Rocks!
The entire staff was amazing! From the front desk, the concierges, to management (Gabriel!), the buffet staff, etc., all made each member of my family feel so welcomed and special. The breakfast buffet was also amazing as advertised. As non Mandarin speakers, the staff sent us on our way each morning with impeccable instructions to our drivers. Gabriel and staff even helped us fill out the necessary government form needed to visit our daughter’s orphanage in Chengdu! The luxurious accommodations, and the attention paid to details, rivaled the staff’s professionalism.
Stayed 10 nights in Dec 2019

5/5 Excellent

Stayed 2 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at "FRASIER SUITES" for several years now because I like the location and also the rooms. I liked the new lobby and the size of our suite was perfect for our family. I wish someone would have communicated that the entire hotel name was changing while we were there. A bit confusing but no one explained what was happening. Things I didn't like: the sauna and steam room were always turned off when I went there to relax so I had to wait in a cold sauna for it to heat up. Also, our suite only had chopsticks in the kitchen even though there was a list of all the supplies that should have been in the kitchen such as plates, bowls, forks, spoons etc. I requested some from the front desk on our 3rd day but on day 8 when we left there still was nothing. Not very convenient when you have no way to stir your coffee or eat some food etc.....and while there were cooking utensils to make food, what would we eat it on or with? The list posted in the kitchen also warned customers that we would be charged for items that were missing when we left. :(
Stayed 8 nights in Dec 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable and Convenient
Overall is excellent. The location is convenient. The shower water pressure and wifi signal are strong. However, we found that there were some spots on the bathtub surface in the bathroom.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019