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The Ritz-Carlton, Chengdu

5.0 star property
Luxury hotel connected to a shopping centre in Chengdu with 5 restaurants

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Chengdu

1 bedroom, premium bedding, down duvets, pillow-top beds
Creator video
Al fresco dining, open daily
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
The Ritz-Carlton in Chengdu's center offers a refined retreat with five restaurants serving breakfast to Chinese specialties. The spa features hydrotherapy and aromatherapy. Guests enjoy the indoor pool, steam room, sauna, complimentary self-parking, and attentive staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
The current price is S$182
includes taxes & fees
9 Nov - 10 Nov

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 82 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
  • 97 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Living room

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Blackout curtains
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
269 Shuncheng Ave, Qingyang District, Chengdu, Sichuan, 610017

What's nearby

  • Tianfu Square - 9 min walk - 0.8 km
  • Wenshu Monastery - 18 min walk - 1.6 km
  • Wide and Narrow Alleys - 2 min drive - 2.1 km
  • Chengdu IFS - 2 min drive - 2.1 km
  • Taikoo Li Shopping Center - 3 min drive - 2.5 km

Getting around

  • Hongpailou Railway Station - 8 min drive
  • Luomashi Station - 16 min walk
  • Chengdu (CTU-Shuangliu Intl.) - 28 min drive

Restaurants

  • ‪陈麻婆豆腐 | Chen's Mapo Beancurd - ‬15 min walk
  • ‪小谭豆花 Xiaotan Douhua - ‬5 min walk
  • ‪Xi Yue Cheng Tan Dou Hua - ‬8 min walk
  • ‪Social - ‬5 min walk
  • ‪Club Lounge - ‬14 min walk

About this property

The Ritz-Carlton, Chengdu

Luxury hotel near Tianfu Square
Located close to Sichuan Museum of Science and Technology and Wenshu Monastery, The Ritz-Carlton, Chengdu provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a hot stone massage, a body scrub or a body wrap at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; The Ritz-Carlton, Chengdu also has dry cleaning/laundry services, a bar and a business centre. Free in-room WiFi is available to all guests, along with a steam room and a sauna.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • An electric car charging station, free newspapers and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 350 rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

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  • Free WiFi
9.2 out of 10, Wonderful, 209 reviews
The price is S$182
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 to 258 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Dining Room
  • FLAIR
  • Li Xuan
  • SPICES
  • The Lobby Lounge

Things to do

  • 24-hour gym
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (18,464 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 41 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 to 258 for adults and CNY 0 to 258 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Ritz-carlton
Ritz-carlton Chengdu
Ritz-carlton Hotel Chengdu
Ritz-Carlton Chengdu Hotel
The Ritz carlton Chengdu
The Ritz Carlton, Chengdu
The Ritz-Carlton, Chengdu Hotel
The Ritz-Carlton, Chengdu Chengdu
The Ritz-Carlton, Chengdu Hotel Chengdu

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:30 PM.

How much does it cost to stay at The Ritz-Carlton, Chengdu?

As of 29 Oct, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Chengdu on 9 Nov, 2025 start from S$182.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Chengdu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Ritz-Carlton, Chengdu?

Self-parking is free at this property.

What time is check-in at The Ritz-Carlton, Chengdu?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Chengdu?

Checkout is at noon.

Where is The Ritz-Carlton, Chengdu located?

Located in Chengdu City Centre, this luxury hotel is within a 15-minute walk of Tianfu Square and Sichuan Museum of Science and Technology. Wenshu Monastery and Wide and Narrow Alleys are also within 1 mi (2 km). Luomashi Station is 16 minutes by foot and Wenshu Monastery Station is 18 minutes.

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Reviews

The Ritz-Carlton, Chengdu Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 307 out of 368 reviews
Rating 8 - Good. 42 out of 368 reviews
Rating 6 - Okay. 15 out of 368 reviews
Rating 4 - Poor. 2 out of 368 reviews
Rating 2 - Terrible. 2 out of 368 reviews

Reviews

8/10 Good

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

HAISHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works in the hotel is very friendly, respectful and helpful. The quality of their services set them apart from other hotels.
Stayed 2 nights in Sep 2025

10/10 Excellent

Margarethe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were spacious, beds were comfortable. Overall a great stay at a beautiful hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rikako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good.
Stayed 3 nights in Aug 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, long hair found upon check-in on bed and chairs, stained carpets, woke up with bug bites on legs, AC not working, wifi slow, charging ports don’t work, safe is broken,
Stayed 4 nights in Oct 2025

10/10 Excellent

richard leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property offering great service and mobility options
Stayed 4 nights in Jul 2025

10/10 Excellent

Joanne Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay, thank you to the hotel team!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

World class hotel with excellent service. Arrived early morning and appreciate the early checkin. Highly recommended. Stay in club room.
Stayed 2 nights in Jul 2025

10/10 Excellent

LiiShin

Liked: Amenities, property conditions & facilities
Nice place to stay. Staff are very friendly and helpful. We will come back again.
Stayed 1 night in May 2025

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 5 days stay! Enjoyed the breakfast every day. Staff are so friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

chong jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excellent service! The staff were friendly and extremely helpful, especially the team from the Guest Relations Department. They went above and beyond to make our stay truly lovely and memorable. Thank you! — Mr. & Mrs. Tan
Stayed 1 night in Jul 2025

8/10 Good

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet needs to be improved!
Stayed 2 nights in Aug 2025

10/10 Excellent

Yu

Liked: Amenities
The service is outstanding .
Stayed 1 night in May 2025

10/10 Excellent

Franck Pascal

Liked: Amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhifen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and restaurants. The hotel is wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Chengdu. Rooms are very beautiful with nice amenities. Nice bath and a really nice view on Chengdu. Hotel staff is very helpful in organizing your trips and booking tickets and is also very friendly. Hotel it is in a good location near to some scenic places. 2 good restaurants in the hotel (Chinese and western style). Would go back there anytime!
Stayed 7 nights in Apr 2025

10/10 Excellent

YAOCHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Great services, good room. Nice city view and very clean. Breakfast is wonderful too. So many varieties and different styles. Not far to most in-city hot spots. Great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shirley

Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chef Chris was fantastic! Beautiful food and amazing personal experience on three separate occasions during our stay. Thank you!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Peili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch facilities matched with excellent service!
Stayed 3 nights in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great property with great staff. Loved our 2 nights here. Staff were accommodating with our family group. Breakfast is absolute top notch. Great local restaurant around the corner too.
Stayed 1 night in Dec 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is alright, better if nearer to the Metro station. Most of the hotel service staff were experienced enough especially at the coffee house (Spice), namely Ruby and Chef Chris Yuan. Unfortunately, on checking out at the Executive Lounge today, July 8, the lady who attended to us was the least friendly, no smile, didn’t even asked if our stay was pleasant, etc., like she couldn’t wait for us to check out. Most of the other service staff at the executive lounge were up to speed and definitely well deserved to have a pat on their back!
Stayed 5 nights in Jul 2025

10/10 Excellent

Clark

Liked: Cleanliness, amenities, property conditions & facilities
First class all the way
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel helpful staff
Stayed 4 nights in Oct 2024

8/10 Good

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very friendly staff.
Stayed 2 nights in Oct 2023