Aquastar Hotel & Apartments

3.5 star property
Beachfront hotel with 2 outdoor pools and 24-hour front desk

Choose dates to view prices

Photo gallery for Aquastar Hotel & Apartments

Premium bedding, in-room safe, desk, free WiFi
Balcony view
View from room
Lobby sitting area
On the beach, fishing
At Aquastar Hotel & Apartments, the ocean view sets the scene for true relaxation. Travelers enjoy refreshing drinks at the poolside bar, dine at the on-site restaurant, or simply lounge by one of two outdoor pools. Former guests consistently praise the attentive, helpful staff.
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

Room Executive

  • 25 sq m
  • Sleeps 3

Room Superior with View

  • 20 sq m
  • Sleeps 2

2-Bedroom Apartment Superior

  • 35 sq m
  • Sleeps 6

Premium Room, 1 Bedroom, Bathtub, Oceanfront

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Jetted bath
Rainfall showerhead
Shower/bath combination
Free bottled water
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Quadruple Room, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Rainfall showerhead
  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Superior Room, 1 King Bed, Partial Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, No Windows

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Exclusive Room, Private Pool, Ocean View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private pool
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite Junior with Partial Sea View

  • 35 sq m
  • Sleeps 2

Suite with Ocean View

  • 35 sq m
  • Sleeps 3

Quadruple Room with View

  • 30 sq m
  • Sleeps 4

Premium Apartment, 2 Bedrooms, Sea View

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
2 bedrooms
Private bathroom
Rainfall showerhead
  • 30 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room Standard

  • 25 sq m
  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Located in Mahahual, Aquastar Hotel & Apartments is on the beach. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Take the opportunity to explore the area for water adventures such as snorkelling.
Map
Carretera Mahahual, Xcalak Km 0.5, Mahahual, QROO, 77728

What's nearby

  • Mahahual Beach - 1 min walk - 0.0 km
  • Mahahual Lighthouse - 6 min walk - 0.6 km
  • Dolphin Discovery - 4 min drive - 2.2 km
  • Maya Water Park - 5 min drive - 2.5 km
  • Maya Chan Beach - 16 min drive - 8.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 131 min drive

Restaurants

  • ‪The Krazy Lobster - ‬6 min walk
  • ‪Big Mamá - ‬8 min walk
  • ‪Tequila Beach Club - ‬1 min walk
  • ‪La Tartaleta - ‬16 min walk
  • ‪La Dolce Vita - ‬10 min walk

About this property

Aquastar Hotel & Apartments

Hotel near Costa Maya Port
Take advantage of a terrace, a bar and a restaurant at Aquastar Hotel & Apartments. Adventurous travellers may like the cycling, fishing and ecotours at this hotel. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools, along with sunloungers
  • Full breakfast (surcharge), bike hire and concierge services
  • A front desk safe, smoke-free property and tour/ticket information
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Aquastar Hotel & Apartments offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Extra amenities include:
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat tours
  • Ecotours
  • Fishing

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • Mediterranean architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Aqua Star Hotel Apartments Mahahual
Aqua Star Hotel Apartments
Aqua Star Mahahual
Aqua Star Hotel Apartments
Aquastar & Apartments Mahahual
Aquastar Hotel & Apartments Hotel
Aquastar Hotel & Apartments Mahahual
Aquastar Hotel & Apartments Hotel Mahahual

Frequently asked questions

Does Aquastar Hotel & Apartments have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 8:00 PM.

Is Aquastar Hotel & Apartments pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Aquastar Hotel & Apartments?

Check-in begins at 3 PM.

What time is check-out at Aquastar Hotel & Apartments?

Checkout is at noon.

Where is Aquastar Hotel & Apartments located?

Nestled on the beach, this Mahahual hotel is within 1 mi (2 km) of Mahahual Beach and Costa Maya Port. Mahahual Lighthouse and Maya Water Park are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Aquastar Hotel & Apartments Reviews

8.0

Very good

8.2

Cleanliness

8.2

Location

8.2

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 214 out of 532 reviews
Rating 8 - Good. 166 out of 532 reviews
Rating 6 - Okay. 75 out of 532 reviews
Rating 4 - Poor. 40 out of 532 reviews
Rating 2 - Terrible. 37 out of 532 reviews

Reviews

10/10 Excellent

Carlos Cuauhtémoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo y de fácil acceso para la playa
Stayed 6 nights in Jul 2025

8/10 Good

César Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel impecable como siempre y el personal tanto en de el hotel como el del bar super amables
Stayed 2 nights in Sep 2025

8/10 Good

ROSA HERNANDEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad del lugar
Stayed 6 nights in Aug 2025

10/10 Excellent

Sigifredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación en Mahahual

El hotel esta muy moderno, limpio y en excelentes condiciones. Esta muy bien ubicado con una alberca muy bonita y un club de playa precioso.
Stayed 4 nights in Jun 2025

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones excelente. Lo único malo es el olor del sargazo, pero te acostumbras
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar para relajarse, muy cómodo y el personal muy amable
Stayed 1 night in May 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo, la habitación con alberca privada vale la pena porque no sales de ahí para nada, el restaurante bueno tambien, con excelente servicio por parte del personal tanto en el hotel como en el restaurante.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Jul 2025

10/10 Excellent

Lorea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia muy confortable, seguro regresamos
Stayed 5 nights in Jan 2025

8/10 Good

Jessica

Liked: Amenities, property conditions & facilities
Rooms are great!
Stayed 1 night in May 2025

8/10 Good

hector

the water
Stayed 1 night in Aug 2025

10/10 Excellent

Dania Aylin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, la habitación y camas cómodas. Excelente atención por parte de recepción, Brenda nos atendió muy bien. Nos encantó la alberca en la terraza y que está frente a la playa.
Stayed 1 night in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel y la playa enfrente del hotel también está super linda.
Stayed 3 nights in Feb 2025

10/10 Excellent

aly

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal y vista a la laguna
Stayed 2 nights in Apr 2025

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy lindo!

El personal muy amable, las estancias cómodas y el ambiente súper agradable tanto interno como externo
Stayed 1 night in Mar 2025

10/10 Excellent

alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho quedarme en este hotel muy céntrico y personal muy amable
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Luis Gerson Rojas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable para hospedarse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jhasua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos atendieron muy bien y el lugar es muy agradable
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Me gustaron las instalaciones, el personal super amable ❤️ solo faltaron opciones de restaurantes
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel muy bonito, la habitación con vista al mar está increíble!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La playa frente al hotel con mucho sargazo
Stayed 1 night in May 2025

10/10 Excellent

Othon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente lugar, el hotel hermosos, la gente súper atenta y el servicio muy muy bueno
Stayed 1 night in Aug 2024

10/10 Excellent

Cesar Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, sin duda voy a regresar
Stayed 2 nights in Mar 2025