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Hotel Noor

3.0 star property
Bayside hotel with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Noor

1 bedroom, soundproofing, iron/ironing board, free WiFi
Deep-tissue massages, massages
Outdoor pool
Exterior detail
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, Sea View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Sea View

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Room, Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Partial Sea View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Separate bedroom
Private bathroom
Daily housekeeping
2 living rooms
  • 60 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Balcony, Garden View

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Chetumal, Hotel Noor is on the Strip and near the bay. Museo de la Ciudad and Museum of Maya Culture are cultural highlights, and some of the area's landmarks include Lighthouse Museum and Oxtankah Ruins. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting.
Visit our Chetumal travel guideOpens in a new window
Map
José María Morelos 3, Centro, Chetumal, QROO, 77000

What's nearby

  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 6 min walk - 0.6 km
  • Museum of Maya Culture - 19 min walk - 1.7 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive

Restaurants

  • ‪OK Bar Club - ‬8 min walk
  • ‪Almina - ‬1 min walk
  • ‪CAFE 290 - ‬5 min walk
  • ‪El Portón - ‬4 min walk
  • ‪Ámbar Del Mar - ‬1 min walk

About this property

Hotel Noor

Hotel in the city centre
At Hotel Noor, you can look forward to a free manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site restaurant, Almina, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi, with a speed of 25+ Mbps, and a bar are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a 24-hour front desk and smoke-free property
  • A front desk safe and luggage storage
Room features
All guest rooms at Hotel Noor have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • Balconies or patios and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 120 to 300 for adults and MXN 100 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Almina

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On the bay

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Low-height door lock
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (100 centimetre wide)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: MXN 25 per accommodation, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 300 for adults and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Noor Hotel
Hotel Noor Chetumal
Hotel Noor Hotel Chetumal

Frequently asked questions

Does Hotel Noor have a pool?

Yes, this property has an outdoor pool.

Is Hotel Noor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Noor?

Self-parking is free at this property.

What time is check-in at Hotel Noor?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Noor?

Checkout is at noon.

Where is Hotel Noor located?

Located in the heart of Chetumal, this hotel is within a 5-minute walk of Malecón de Chetumal, Chetumal Ferry Terminal and Palacio de Gobierno. Explanada de la Bandera and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Hotel Noor Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 36 out of 84 reviews
Rating 8 - Good. 21 out of 84 reviews
Rating 6 - Okay. 16 out of 84 reviews
Rating 4 - Poor. 8 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff and lovely environment
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, excellent location.
Stayed 1 night in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
I like the sea view room
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Balcony facing the water and boardwalk made the room very special!
Stayed 1 night in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the lake
Stayed 1 night in Jan 2025

10/10 Excellent

Tinaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay.

This hotel was amazing. The view was incredible!!! The city is so friendly. Amazing food!! So much night life. This is a must stay. It was VERY clean. The staff was absolutely wonderful. A great location. Will def go back.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This hotel has amazing views. The staff was extremely friendly and helpful. The hotel itself was once very very nice but has gotten old. It's still nice but a little worn. Everything was clean and neat. The restaurant on site is fantastic, everything I ate there was over the top delicious, breakfast lunch and dinner.
Stayed 2 nights in Feb 2025

4/10 Poor

Oscar

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel needs maintenance… a lot
Stayed 1 night in Jan 2025

2/10 Terrible

Sheldon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away.

The room was very dated and moldy. The furniture was falling apart, and the towels were gray instead of white. Would not return.
Stayed 1 night in Mar 2025

4/10 Poor

Rosita

Disliked: Property conditions & facilities
The bed sheets had random stains of them. The shower flooded whenever you had it on. The furniture was old.
Stayed 1 night in Jan 2025

6/10 Okay

Eliza

Liked: Cleanliness, staff & service, amenities
Limpio, aunque instalaciones descuidadas y viejas, las camas no cómodas
Stayed 4 nights in Jul 2025

8/10 Good

Joana iris

Liked: Cleanliness, staff & service, property conditions & facilities
El trato de el personal fue muy amable es un hotel bonito, al pie de la bahía limpio si acaso sería mejorar su conección a internet y de tv de hay en fuera estuvo excelente
Stayed 3 nights in Jul 2025

6/10 Okay

Rebeca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En un hotel lo más importante es la cama y la limpieza por la limpieza todo ok pero la cama no puede estar incómoda, deberían pensar en poner colchones de mejor calidad y otra cosa, nos ponen un burro para planchar pero no había plancha tampoco había secadora.
Stayed 1 night in Jul 2025

8/10 Good

Yesenia

Stayed 1 night in Jun 2025

4/10 Poor

Israel

Disliked: Cleanliness, amenities
Mala experiencia.....en primer lugar la habitación olía mucho a humedad, en segundo lugar el baño tenía olor a orines, como si no se hubiese aseado y tercero...había una plaga de hormigas , nuestra queja no fue atendida como hubiéramos deseado, solo se remitieron a pedir disculpas, estuvimos 2 días y créanme no lo volveremos a hacer
Hormigas
Stayed 2 nights in Jun 2025

8/10 Good

JULIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para sólo dormir. Internet mejorable.
Stayed 1 night in Jun 2025

8/10 Good

José Luis

Liked: Amenities
Buena ubicación , excelente atención
Stayed 1 night in Jun 2025

4/10 Poor

SUSANA VERONICA

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está muy deteriorada encontré una araña en la cama muy descuidado
Stayed 1 night in May 2025

6/10 Okay

Yesenia

Stayed 1 night in Jun 2025

6/10 Okay

hugo

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación, pero fue de mal gusto que las recepcionistas mandarán mensajes de WhatsApp para desalojar la habitación al.medio día, y encima ir a tocar la puerta de la habitación insistentemente. medía hora antes del mediodía para pedir salir de la.habitacion, como si se tratara de un motel de paso.
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato fue amable y la calidad alta. Totalmente recomendado.
Stayed 5 nights in May 2025

10/10 Excellent

Daniella Lizeth

Stayed 1 night in Jun 2025

10/10 Excellent

Alberto Isaac

Liked: Cleanliness, amenities, property conditions & facilities
El hotel se encuentra en buena ubicación es ameno, cómodo, seguro y sobre todo el personal estuvo muy atento a cualquier situación la disfrutamos mucho mi familia y yo.
Stayed 5 nights in May 2025

10/10 Excellent

Keefer

Stayed 1 night in May 2025

8/10 Good

José Gustavo

Stayed 1 night in May 2025