Rollaway beds, free WiFi
Check availability

Reviews of Zak Residence

3 out of 5
Zak Residence
108/3-8, Moo 4, Nongpakrang Mueang, Chiang Mai, Chiang Mai

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 16 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 4 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel our daughter loved her stay
Our daughter stayed while checking into college 4 days. They treated her very very good. Picked her up at airport very very friendly and helpful. When we visit daughter we will definitely stay there ourselves. We are and she is also very happy with this hotel. Thank you.
Stayed 4 nights in May 2019

10/10 Excellent

David H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous value
This is a very pleasant, affordable and wonderfully located place to stay.
Stayed 1 night in Feb 2019

2/10 Terrible

Breiann, Overland Park, Kansas

I had prepaid for (2) nights at Zak Residence. I only stayed (1) night and would not have even stayed that night if I had a choice. The area was terrible, and much farther from the city than I had expected (not the hotel's fault). The bed was hard as a rock. I will be speaking to Expedia about this property. I had bad experiences with the next (2) properties that I booked in Chiang as well. I highly suggest you IGNORE the statement from Expedia on your confirmation page that states your booking is CONFIRMED and no need to Re-confirm. I suggest you contact each property and confirm with them personally. One of the other properties turned out they didn't have any rooms available after booking my room. The other property I booked turned out to be completely closed up when my driver took me there. My driver went across the street to ask people about the property (he spoke Thai and I do not). They verified the property was closed up. We then called the phone number from the confirmation page and it was disconnected. For you safety and sanity, definitely RE-CONFIRM and do it personally with the property.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Souk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good, it was not as big as expected. It was close to local shopping and historical sites.
Stayed 3 nights in Jan 2018

8/10 Good

N, Boston, MA

Liked: Cleanliness, property conditions & facilities, room comfort
I was in town to visit my family. Great location for me, but not so good if you are in town as a tourist without car. Great room for the price.
Stayed 2 nights in Oct 2017

10/10 Excellent

Cynthia, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel with excellent staff
We stayed there for a couple of days and it was really nice, the staff is so so helpful with everything to transport within the city and with everything we needed and they speak really good english. The only detail is that it is not within the main old city.
Stayed 4 nights in Sep 2017

8/10 Good

Ashton, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Budget Hotel at a Hostel Price
The Hotel is located behind BIG C EXTRA. There is plenty of shopping and food around and walking distance to CENTRAL FESTIVAL. This is a great place for an extended stay on the cheap. It is in walking distance to the night market or the Old City etc... if you are looking for something close to the tourist spots, this is not your hotel.

2/10 Terrible

Ted, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want nothing, you get it here
The room was small, had a Bed, bathroom, fridge and a small shelf. No where for a bag but the floor. Nothing was moved to clean. Bought some water (none supplied) and put in fridge, only to find it was unplugged! Only 1 staff member was nice. One in glasses was all about getting money, not looking after customers.

8/10 Good

Jamie, Farnham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is a let down.
Room was modest, staff were friendly, but hotel is miles out of anywhere unless you want to be next to a mcdonalds and mall!

8/10 Good

Verified traveller

Liked: Staff & service
It's ok
My room was ok but my friend's room the air conditioner doesn't work

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah .... oh yeah!
Convenient, convenient, convenient ....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was located less than a mile from the Arcade Bus Terminal. The staff were curtious and allowed us to check in at 10am;-) It was my first time in Chang Mai, Thailand and I would definitely stay here again. If you are on foot, the hotel shuttle service runs 5 times a day and is only 20 baht per person. Getting back to the Hotel shouldn't cost you more than 160 to 200 baht from the old city. It's an even better location if you have your own wheels as it is very quite and there is plenty of street parking available out in front.

10/10 Excellent

Robert, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Zaks
The food down stairs in the Restaurant was perfect. Nice people and staff. Perfect area.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Zak Residence
Good room, a little small for a 5 night stay but fine for what we needed. Nice friendly staff, but some of their English wasn't great. Good services offered, such as, the restaurant, laundry and a shuttle service to the old town. We found that the hotel was too far out of the city, red taxis and tuk tuks regularly refused to take us from the old town to the hotel. If we did get a taxi, they couldn't find the hotel and would drop us in the neighbourhood for us to find our own way. It became very annoying, shame the hotel was so far out of the old town.

8/10 Good

Isabela, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great hotel
Great hotel, unfortunately it's far from the city center. Still a great stay though.

4/10 Poor

Freddie, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Based on the reviews I had read, I expected a relaxing, peaceful place. The reception and restaurant area, far from being a place where I could relax, had loud rock rhythms the whole time they were open (reception is now open till midnight). The bed headboard is solid chipboard. I asked whether I could have extra pillows, but was told I could not (actually, you can at a price). I was very careful, but once, in the dark, I forgot and banged my head badly. The shelves in the bathroom are made of glass and situated just inside the door. I grazed my shoulder on them several times. The 'sofa' has a hardish back, which makes it slightly painful to recline in. The staff were nice and allowed me to use the shuttle service when I checked out, which was generous of them. I did find women's hairs in bathroom when I arrived. The next day, I only asked them to empty my dustbin - which I left outside my room - but they cleaned the room thoroughly.

8/10 Good

Curtis, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
We loved our stay at the Zak Residence. It was very clean and the staff were very friendly. The rooftop was a nice way to spend an afternoon! We liked that it was not close to the hustle and bustle of downtown and were able to walk around and interact with locals in a more relaxed environment. There is a nice mall a short walk away where you can easily catch a ride into town or simply shop, eat, catch a movie. There will be another new mall opening soon as well so shoppers could be in for a treat. There is a very local weekend night market a 5min walk away, a few small cheap coffee shops, a Vietnamese restaurant and if you need to see a dentist there are two next door! Overall a great area, price and place. Just keep in mind that it is a bit into town or the airport...

10/10 Excellent

Shane, Seattle, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay and a great value!
I thoroughly enjoyed my 14 day stay here during my visit to Chiang Mai. The hotel is new and tasteful, although the standard rooms are a bit small. It was worth the extra $2 to upgrade to a superior room. The internet speed is among the best I have experienced at hotels in Thailand. This hotel is also a great value! If it were located in the center, I think it would cost twice as much. That being said, if you are on foot, hiring tuk tuks every time you want to go somewhere is going to add up quickly, so you might want to stay closer to town. I used the money I saved to rent a motorcycle. Personally I like the neighborhood. It's a quiet, new, and walkable suburb and there are many new shops and restaurants going in as well as street food options. There is a Big C within a 10 minute walk, and Central Festival Mall is only 2 kilometers away. The staff is very friendly and helpful. There is a nice restaurant/coffee shop downstairs, that is an excellent place to hang out and work on your laptop or socialize, but unfortunately it and reception closes at 10:00pm. I will definitely stay here again and this has become my go-to hotel for Chiang Mai now that Sunshine House seems to be perpetually booked.

8/10 Good

Nino, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden Gem
Zak Residensy is a neat and cute boutique hotel with a comfortable room , with a very fair price for what you get! The staff is extremely friendly and very helpful! Getting picked up for day time field trips was never an issue! Location is the only negative experience about this place , it's a stretch away from old town !

8/10 Good

Jong kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
강추입니다
작년에도 이곳을 이용해서 올해도 이곳으로 가격대비 훌륭합니다 유료조식메뉴도 작년대비 다양해졌고 주변이용 시설도 좋고 직원들도 매우 친절하고 다만 방음이 잘 안돼서 바깥소리가 잘들립니다
Stayed 14 nights in Dec 2018

6/10 Okay

Yuk Ha

還好，近big c
Stayed 2 nights in Aug 2018

6/10 Okay

Benz

Disliked: Property conditions & facilities, room comfort
โรงแรมใกล้ ม.พายัพ
-เป็นโรงแรมเล็กๆแคบๆ พนักงานอยู่บริการถึงแค่4-5 ทุ่ม และโรงแรมจะปิดไฟและปิดประตูหน้า - ห้องควีนค่อนข้างแคบ ไม่มีตู้เย็น ไม่มีตู้เสื้อผ้า ไม่มีเซฟ ห้องไม่เก็บเสียงเท่าใดนัก และจะได้ยินเสียงจากทางเดินเข้ามาในห้องค่อนข้างบ่อย - เตียงเป็นยุบบางตำแหน่ง หมอนแบนมาก นอนไม่สบาย
Stayed 1 night in Nov 2017

4/10 Poor

วิทยา

Disliked: Property conditions & facilities, room comfort
อยู่ใกล้ถนนซุปเปอร์ไฮเวย์ ใกล้ห้างสรรพสินค้า
สถานที่พักไม่มีที่จอดรถ ต้องหาจอดเองตามถนน ห้องนอนคับแคบ มีหลานราคา แต่ตอนเลือกจองไม่มีรายละเอียดพอ

6/10 Okay

Panumas, นนทบุรี

Liked: Cleanliness, property conditions & facilities
โรงแรมใหม่ สะดวก สะอาด ตกแต่งทันสมัย ที่จอดรถน้อย
รายละเอียดการจองไม่ระบุว่าเป็นห้องที่ไม่มีหน้าต่าง เพราะห้องชนิดเดียวกันมีหลายแบบหลายราคา ควรจะระบุว่ามีหรือไม่เพราะสำคัญต่อการตัดสินใจจอง ที่จอดรถน้องไป

6/10 Okay

HsiuHui

Disliked: Property conditions & facilities
飯店分兩區，主體區房間比較新的感覺，另一區房間比較舊的感覺，櫃子門邊木板有剝落現象。整體來說是便宜還OK！飯店人員服務也不錯，飯店有提供按摩，便宜又舒服。

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

chayarux

Disliked: Room comfort

8/10 Good

chin tung, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff and clean room
Away from downtown and it would be better to rent a moterbike (near to BigC extra). Some travel agency would not come pick you up since its out of downtown. Hotel is new, room is clean, staffs are friendly and helpful.if you could read a map without problem, I think zak is a good choice for the travelers with budget concern.

10/10 Excellent

Mie Goreng, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities
hotel barato, a las afueras de la ciudad
La habitación no es como la foto. Todo bien, pero mucho más estrecha y pequeña. Todo perfecto, limpio, buen estado, cama cómoda... El único problema fuea Breakfast no incluido, y habitacion demasiado pequeña ... entre las maletas y el poco espacio entre los dos lados de la cama y la pared casi no cabíamos. Andando hasta al centro de chiang mai son 50 minutos, con la moto en 4.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
신도시의 특징을 잘 보여주는곳
장기간 묶었기 때문에 정확할거라고 믿는다.숙소는 깨끗하고 나무랄데가 없다. 주변과 위치가 문제인데, 시내중심부와 멀리 떨어져있어서 유흥분위기에 휩쓸릴 가능성이 적다 하지만 택시가 많지않아 시내갈려면 시간이 걸릴다 !!!!! Bic c라는 대형마트가 있어서 너무 좋다 걸어서도 금방간다 그안에 쇼핑할것은 다 있다 하지만 건물을 새로 짓고 있는 곳이 많아 공사장이 많다.♡♡

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable Hotels
Very Clean, Quite, New and Tidy! Staffs are very nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si vous aimez être loin.
Hotel neuf et très bien. Terrasse sur le toit invitante et agréable. Seul bémol, l'hôtel est situé dans le milieu de nul part dans un nouveau quartier encore à moitié en construction. Dans la chambre ils fournissent une liste de prix de taxi qu'ils ne respectent pas à cause qu'il était trop de bonheur. Sinon si vous voulez être tranquille, c'est très confortable et très propre.