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Reviews of Hampton Inn Chicago North-Loyola Station

3 out of 5
Hampton Inn Chicago North-Loyola Station
1209 West Albion Avenue, Chicago, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1005 reviews" "
Rating 8 - Good. 186 out of 1005 reviews" "
Rating 6 - Okay. 41 out of 1005 reviews" "
Rating 4 - Poor. 25 out of 1005 reviews" "
Rating 2 - Terrible. 33 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Virnilus, San Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's staff was wonderful, Carlos went above and beyond to make our stay pleasant. We will be back!
Stayed 5 nights in May 2024

8/10 Good

Nimisha

Liked: Cleanliness, staff & service
Clean and easy access to trains and buses.
Stayed 3 nights in May 2024
Response from Jeremie - AGM on 23 May,2024
Thank you for staying with. We are very lucky to be located to good public transportation connections. We hope to host you again the next time you're in Chicago.

10/10 Excellent

Anthony

Travelled with family
Much cheaper than anything downtown with a 50 minute Red Line ride. Station right around the corner. Fast food within a walk. Good breakfast and clean rooms. For us, worth the train ride.
Stayed 3 nights in May 2024
Response from Gerard Ryan-General Manager on 22 May,2024
Thank you, Anthony for taking time to let other travellers know about our value and proximity and ease to downtown Chicago. I am glad you enjoyed our complimentary hot breakfast and I hope you tried our made to order waffles! We look forward to hosting you again soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here after a concert and the hotel was cozy and the location had a great variety of late night food options. We will definitely stay again!
Stayed 1 night in May 2024
Response from Gerard Ryan-General Manager on 21 May,2024
Thank you, Rebecca for staying with us. We are a GREAT location for concerts at the Riviera and Aragon and I am pleased to read you enjoyed your stay and I hope you enjoyed the show.

8/10 Good

Sharon, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Jeremie - AGM on 20 May,2024
Thank you for staying with us and if there's anything we can do to improve your next stay, please let us know.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jeremie - AGM on 20 May,2024
Thank you for staying with us and we hope to host you again the next time you're in Chicago.

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities
the sink stop can't be opened. reported, but the plumber can come fixing it at earliest of 9 am
Stayed 1 night in May 2024
Response from Gerard Ryan-General Manager on 14 May,2024
Thank you, Jun for the feedback. I am pleased to read we were able to fix the sink stopper in a timely manner. We hope to host you again soon.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gerard Ryan-General Manager on 13 May,2024
Thank you, Richard for staying with us. Based on your rating, it appears that you enjoyed your stay. We hope to host you again soon!

6/10 Okay

Nora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff. The hotel is next to the red line train, very convenir t to travel to downtown Chicago. I was really surprised that the rooms don’t have a safer. The area around this property is not great.
Stayed 2 nights in May 2024
Response from Jeremie - AGM on 11 May,2024
Thank you for staying with us during your time in Chicago. I'm sorry that our property's location fell below your expectations but we hope to host you again the next time you are in the area.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here often since our daughter is a Loyola Chicago student. It’s always been clean and safe. The front staff is amazing! The breakfast is very good and free. Highly recommend staying here.
Stayed 2 nights in May 2024
Response from Gerard Ryan-General Manager on 10 May,2024
Thank you, Susan for being a Loyal(a) Guest of ours while your daughter is attending LUC. I am pleased you find out hotel the perfect fit for you when visiting her and we look forward to your return.

8/10 Good

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location by Loyola and the subway. Very nice outdoor rooftop lounge. It is a little pricey for what you get. Sometimes its as much as the Sheraton grand river walk or Intercontinental, but not nearly as nice or with the amenities. Walls are a little thin so the hallway and other rooms can be loud. Valet took 30 minutes to get my car.
Stayed 1 night in May 2024
Response from Gerard Ryan-General Manager on 4 May,2024
Thank you, William for staying with us. I am pleased to read you enjoyed our rooftop terrace. Our rates fluctuate based on events either at Wrigley Field since we are the closest Hilton to The Friendly Confines or events at Loyola University.

10/10 Excellent

Sean

Great stay
Stayed 1 night in Apr 2024
Response from Gerard Ryan-General Manager on 30 Apr,2024
Thank you, Sean for the kind words. I am pleased to read you had a GREAT STAY! We look forward to hosting you again soon.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Gerard Ryan-General Manager on 30 Apr,2024
Thank you, Suzanne for staying with us. Based on the number of stars, it appears that you enjoyed your stay. We hope to host you again soon.

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great. Staff was very nice and helpful. They do stop serving breakfast at 10:00am, which I feel is a little early. Very close to public transportation, it’s a great convenient location. Not a large hotel, but clientele was pretty quiet. Strongly recommended.
Stayed 3 nights in Apr 2024
Response from Gerard Ryan-General Manager on 24 Apr,2024
Thank you, Benjamin for strongly recommending us! I am pleased you found our hotel staff to be helpful and location to your liking. We hope to host you again soon.

10/10 Excellent

Lino

Stayed 1 night in Apr 2024
Response from Jeremie - AGM on 11 May,2024
Thank you for staying with us and we hope to host you again the next time you are in Chicago.

10/10 Excellent

Earnest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 1 night in Apr 2024
Response from Gerard Ryan-General Manager on 19 Apr,2024
Thank you, Earnest for the kind words. I am pleased to read we hit perfection! We look forward to hosting you again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gerard Ryan-General Manager on 17 Apr,2024
Thank you, John for staying with us. Based on your five star rating, I am pleased you enjoyed your stay.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are visiting Loyola University!
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 15 Apr,2024
Thank you, Brian for staying with us. I am pleased to read you found our location to LUC to your liking and we look forward to seeing you again.

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Gerard Ryan-General Manager on 12 Apr,2024
Thank you, Austin for staying with us. I am pleased to read that your stay was GREAT! We hope to see you again soon.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come here again
Stayed 5 nights in Mar 2024
Response from Gerard Ryan-General Manager on 11 Apr,2024
Thanks, Mike for the vote of confidence. Return guests are our favorite guests!!! We look forward to seeing you again.

10/10 Excellent

Daria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Very nice breakfast.
Stayed 1 night in Apr 2024
Response from Gerard Ryan-General Manager on 11 Apr,2024
Thank you, Daria for staying with us. I am pleased to hear that you enjoyed your stay and our complimentary hot breakfast. We look forward to seeing you again.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. Valet service was definitely worth it!
Stayed 1 night in Mar 2024
Response from Jeremie - AGM on 8 Apr,2024
Thank you for staying with us and your feedback about our valet. We hope to host you again the next time you're in Chicago.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff, and always at a good price. This is our go to when we visit our child who lives in Edgewater
Stayed 2 nights in Mar 2024
Response from Gerard Ryan-General Manager on 5 Apr,2024
Thank you, Jennifer for being a loyal guest when you visit your child. Thank you for loyalty and I am pleased you enjoyed your stay.

10/10 Excellent

Lois, Joliet

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
When I checked in the person was amazing. However, the individual at the desk this morning at 6:20am when I checked out was positively rude. The reason I gave a three and not a one was because the person who checked me in was so nice and I don’t want her to be dinged. there is no reason for someone to be so rude when you speak to someone and tell them thank you that they can’t even acknowledge you though they’re looking at you. It was very rude.
Stayed 1 night in Mar 2024
Response from Gerard Ryan-General Manager on 29 Mar,2024
Thank you, Lois for your honest feedback. We take your experience very seriously and will address with the team member you encountered this morning.

4/10 Poor

sherita

Stayed 1 night in Jan 2024
Response from Gerard Ryan-General Manager on 29 Mar,2024
Sherita-I am sorry to hear you did not enjoy your stay but you did not leave details as to your rating. Please feel free to contact me at the hotel to discuss the challenges you encountered.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest Hampton I’ve ever seen.
Stayed 2 nights in Mar 2024
Response from Gerard Ryan-General Manager on 27 Mar,2024
Thank you, Dan for taking time to recognize our Hampton. It means a lot to us that you feel we are the best Hampton you have ever seen. Wow! I will ensure all of our staff sees your comment and we look forward to hosting you again soon.

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gerard Ryan-General Manager on 27 Mar,2024
Thank you, Yasuo for rating us. Based on the number of stars, it appears that you enjoyed your stay.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay, especially while visiting any student at Loyola. Solid in all ways. Included breakfast a definite plus. I’d go and will again.
Stayed 6 nights in Mar 2024
Response from Gerard Ryan-General Manager on 25 Mar,2024
Thank you, Richard for staying with us. I am pleased to read you enjoyed our complimentary hot breakfast and location by Loyola. We hope to see you again soon.

10/10 Excellent

Hina, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Gerard Ryan-General Manager on 26 Mar,2024
Thank you, Hina for staying with us. Based on your rating, I am pleased to see you enjoyed your stay. We hope to host you again soon!

10/10 Excellent

Eduardo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time in and around the hotel. Hotel staff was courteous and helpful. Very convenient to the University, transportation and dining. Will definitely stay there again.
Stayed 2 nights in Mar 2024
Response from Gerard Ryan-General Manager on 25 Mar,2024
Thank you, Eduardo for taking time to let me know about your stay. I am pleased to read that you found our hotel conveniently located by Loyola University.

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very helpful and friendly staff!
Stayed 2 nights in Mar 2024
Response from Gerard Ryan-General Manager on 18 Mar,2024
Thank you, Lynne for staying with us. I am pleased to read that you enjoyed your stay.

10/10 Excellent

Alfred

Stayed 1 night in Mar 2024
Response from Gerard Ryan-General Manager on 5 Apr,2024
Thank you, Alfred for staying with us. Based on your rating, it appears that you enjoyed your stay.

10/10 Excellent

Ines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility and in a well populated area. Close to the university and lots of young adults around. Staff was courteous. Parking overnight is expensive in my view.
Stayed 1 night in Mar 2024
Response from Jeremie - AGM on 16 Mar,2024
Thank you for your kind words and staying with us and we hope to host you again when next time you are in Chicago.

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient access to Loyola University events. Safe location, friendly staff and rooms and common areas are clean and comfortable.
Stayed 1 night in Mar 2024
Response from Gerard Ryan-General Manager on 15 Mar,2024
Thank you, Karen for letting other travellers know what to expect when they visit our Hampton. I am pleased you found our location to your likening and we look forward to hosting you again soon!

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
It is a cozy hotel.
Stayed 3 nights in Mar 2024
Response from Jeremie - AGM on 10 Mar,2024
Thank you for staying with us and we hope to host you again the next time you're in Chicago.

10/10 Excellent

arsie jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Loyal University. Central to alot of eateries. Bus and train lines are close by
Stayed 5 nights in Jan 2024
Response from Gerard Ryan-General Manager on 6 Mar,2024
Thank you, Arsi for staying with us and informing others of our great location!. I am pleased to read you enjoyed your stay and we look forward to seeing you again.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
It's Expedia that's the issue not the Hampton
Stayed 1 night in Mar 2024
Response from Jeremie - AGM on 3 Mar,2024
Thank you for your feedback and we hope you continue to have great stays at the Hampton Inn.

10/10 Excellent

Lois, Joliet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of everything.
Stayed 1 night in Feb 2024
Response from Jeremie - AGM on 2 Mar,2024
Thank you for staying with us and we hope to host you again next time you're in Chicago.

10/10 Excellent

cory, Carrboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Gerard Ryan-General Manager on 28 Feb,2024
Thank you, Cory for staying with us. Based on your rating, it appears that you enjoyed your stay. We hope to host you again soon.

10/10 Excellent

Audrey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and responsive staff. Right by Loyola U, the lake and an L station.
Stayed 4 nights in Feb 2024
Response from Gerard Ryan-General Manager on 26 Feb,2024
Thank you, Audrey for staying with us. I am pleased to hear that you enjoyed our location and staff. We look forward to hosting you again soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic proximity to campus, great staff and a wonderful breakfast included!!
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 23 Feb,2024
Thank you, Rebecca for staying with us. I am pleased to read that you enjoyed your stay with us and enjoyed our location to Loyola and our complimentary hot breakfast! We hope to see you again the next time you visit Loyola.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we dealt with was super friendly and the property was very convenient to Loyola and transportation. Lots of stores and restaurants close and a wonderful included breakfast.
Stayed 2 nights in Feb 2024
Response from Gerard Ryan-General Manager on 22 Feb,2024
Thank you, Rebecca for the detailed review to help other travels know about our Hampton Inn. I am pleased to hear that you enjoyed our complimentary breakfast and found our location to be to your liking. We hope to see you again soon!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Gerard Ryan-General Manager on 22 Feb,2024
Thank you, Patricia for staying with us. Based on your rating, it appears that you enjoyed your stay and we hope to host you again.

8/10 Good

Jennifer, Grosse Pointe Farms

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location when visiting the university. Really conveniently located by the L. Appreciate the included breakfast.
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 21 Feb,2024
Thank you, Jennifer for staying with us. I am pleased to read that you enjoyed our complimentary breakfast and found the hotel's location to your liking. We look forward to hosting you again.

10/10 Excellent

Karyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a college visit
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 19 Feb,2024
Thank you, Karyn for staying with us. Yes, we are the perfect location for parents, students, friends visiting Loyola University Chicago. We hope to see you again the next time you visit LUC.

10/10 Excellent

mylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Gerard Ryan-General Manager on 19 Feb,2024
Thank you, mylene for staying with us. Based on the favourable rating, it appears you enjoyed your stay. We look forward to hosting you again soon!

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly. The breakfast was also quality and the dining area very pleasant.
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 19 Feb,2024
Thank you, Sheryl for staying with us. I am pleased to read you enjoyed our complimentary hot breakfast and had positive interactions with our team. We hope to see you again soon!

8/10 Good

Ermias, hawthorne

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room had a strange smell. Parking is too expensive. We will probably look for another property with parking.
Stayed 2 nights in Feb 2024
Response from Gerard Ryan-General Manager on 19 Feb,2024
Thank you, Ermias for your feedback. I agree, parking in Chicago can be very expensive. The Hampton Inn downtown charges 65.00.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful!!
Stayed 1 night in Feb 2024
Response from Gerard Ryan-General Manager on 21 Feb,2024
Thank you, Christine for recognizing our amazing team members. I will ensure I pass along the kind words.

10/10 Excellent

Hollie

Stayed 3 nights in Feb 2024
Response from Gerard Ryan-General Manager on 22 Mar,2024
Thank you, Hollie for staying with us. Based on the number of stars, I assume you enjoyed your stay. We hope to host you again soon.