"Truly a terrible stay. The front area is nice but the rooms are a whole different building. It’s very old and smelly. Smells like mildew and smoke, and Mary Jane. Carpet needs to be ripped out and redone.
Inside the room the ac emits a chemical smell when you change it form hot to cold, the bed was broken and sagged, the ac would randomly just not work at all because it’s old and the mildew smell from the hallway drifted in the room.
My room was so uncomfortable I had to get out and just get fresh air. On the final day they switched my rooms but it didn’t get better. This is a ratty old hotel cosplaying as a nice hotel. I’ll be more careful staying at doubletree brand again.
A cheaper newer 2 star comfort suites or something would have been better. They didn’t address my concerns while I was there in fact they were just rude to me.
I spend over 50 nights a year in hotels and boy what a dump. I’m in a company paid cheap motel tonight and it’s better! No bad smells. I tried to reach out to hotels.com and the hotel to cut my visit short but neither would refund me. Truly a terrible experience. I would never book a wedding here. Me and other guests complained about the obvious disgusting smells on floor 2 getting on and off the elevator. One of the all time worst."
"Sadly my 14 year old daughter reserved a hotel without my consent with my card and due to there policy they did not consider given a refund due to there policy.. really ridiculous since it was not a authorized payment. I called 5 times and they never answered my call but yet good to charge my card."
"I had two queens. My bed smelled bad but the other bed was fine. When I let the front desk know, they gave me clean linens right away. Very friendly staff."
"As usual Hyatt is great but I still miss microwave in rooms. Staff was great and breakfast was nice. My kids loveed it. It's in a safe area with security guard present during night. Best thing is that they gave a shuttle which can take you to midway and runs 24*7. We did not use it but practically we could have taken shuttle to midway and then CTA to downtown. Chicago downtown is just 14 miles away with average travel time of 35 to 40 mins. Will stay again for sure if I am in the area and not staying downtown."
"My room key was only programed for ONE NIGHT, so when we got in at 11:30pm (with our child) WE COULD NOT GET INTO OUR ROOM!! We had to go to the office and wait 30+ minutes for the attendant to return to the property. When she returned, there was no apology as if this was standard practice to only program the keys for one night at a time.
They Stopped putting food out well before the 10am cut off end time for breakfast, when my family went to eat at 9:25am everything was empty. "Breakfast Included" was what we paid for, they did not have enough product to feed the guests.
This property advertises "soundproof rooms" and they defiantly are not. Please don't advertise soundproof if you can't deliver when you are located 2.5mi from the airport!
The Air intake vent in the bathroom was filthy dusty fuzzy as if it hadn't been wiped down in months.
I'm all about a cheap "NO STARS" hotel but the purposeful deactivation of my room key and cutting breakfast off early should warrant a partial refund."
Yes, there are holiday rentals close to the most popular sights in Chicago Heights, or you can select a more secluded option if you're looking for a relaxing stay.
How many holiday rentals will I find in Chicago Heights?
Expedia has 4 holiday rentals for your stay in Chicago Heights.
What can I see and do in Chicago Heights?
While exploring the area, visit family-friendly sights like Odyssey Fun World, or get outside and enjoy nature at Centennial Park. Ravisloe Country Club and River Oaks Center are a couple of places you'll find in the wider area.
What are holiday rentals like in Chicago Heights?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Chicago Heights. Holiday rentals feature amenities such as patios, hot tubs and fire pits so you'll feel just like you're at home. If you're concerned about a sanitised environment, holiday rentals can offer a sense of safety away from shared hotel lifts and busy reception areas while still allowing you the enjoyment of travel. You'll also have more space in a holiday rental than in a traditional hotel, which makes a holiday rental a great option for families.
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