Benchmark, Chicago hotels

"Excellent staff. Clean room. Great amenities. "

"This is a great hotel and the staff really makes it a warm and inviting stay. At check-in, Mohammad kindly upgraded us to a higher floor with a stunning view. The next day after an unexpected flight cancellation, Raquel’s helped us rebook our room. Wonderful and kind hospitality. "

"Very nice receptionist, don’t know her name 12-20-2025"

"Good location, clean, loved the refilllable water stations "

"Loved the location and staff. "

"Hotel was walking distance from popular attractions. Restaurant evening staff is amazing. Had an amazing experience other than a staff member at the front desk who wasn’t very helpful with simple questions, gave a perception of rudeness. (A little customer service goes a long way. ) Great spot!"

"Room was clean, staff was informative and knowledgeable about attractions, events etc. "

"Clean room, few dust spots, warm and cozy stay "

"Great stay, lovely hotel. Great staff all around, Hannah upgraded our room to a 2 bathroom 2 bed with no charge after seeing we had a 4 party guest reservation. Definitely will be staying here again "