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Hotel Chicago West Loop, SureStay Collection by Best Western

2.5 star property
Hotel with a 24-hour fitness centre, a quick walk to United Center

Choose dates to view prices

Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western

Exterior
Reception
Exterior
Premium bedding, down duvets, in-room safe, desk
Front of property – evening/night
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Free WiFi
  • 24/7 front desk
  • Parking available
  • Pet-friendly
The current price is S$200
includes taxes & fees
29 Jun - 30 Jun

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
1622 W Jackson Blvd, Chicago, IL, 60612

What's nearby

  • Rush University Medical Center - 5 min walk - 0.4 km
  • United Center - 8 min walk - 0.7 km
  • University of Illinois Chicago - 10 min walk - 0.9 km
  • Millennium Park - 4 min drive - 4.3 km
  • McCormick Place - 6 min drive - 6.7 km

Getting around

  • Chicago Western Avenue Station (BNSF) - 3 min drive
  • Illinois Medical District Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪Billy Goat Tavern & Grill - ‬6 min walk
  • ‪Dr Murphy's Food Hall - ‬9 min walk
  • ‪Sinha Elegant Cuisine - ‬11 min walk
  • ‪Harold's Chicken Shack West Loop - ‬7 min walk
  • ‪Church's Texas Chicken - ‬4 min walk

About this property

Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel near Rush University Medical Center
Located close to United Center and Credit Union 1 Arena, Hotel Chicago West Loop, SureStay Collection by Best Western provides a 24-hour gym and a 24-hour business centre. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), express check-out and express check-in
  • A water dispenser, multilingual staff and ATM/banking services
  • A 24-hour front desk, tour/ticket information and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All 115 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 11 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self-parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Property Registration Number 60612

Property is also known as

Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop

Frequently asked questions

Is Hotel Chicago West Loop, SureStay Collection by Best Western pet-friendly?

Yes, Hotel Chicago West Loop, SureStay Collection by Best Western allows pets (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western?

As of 24 Jun, 2025, prices found for a 1-night stay for 2 adults at Hotel Chicago West Loop, SureStay Collection by Best Western on 29 Jun, 2025 start from S$199.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chicago West Loop, SureStay Collection by Best Western?

Self-parking is available for USD 35 per night. Limited spots are available.

What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Chicago West Loop, SureStay Collection by Best Western?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Chicago West Loop, SureStay Collection by Best Western located?

Located in Near West Side, this hotel is within a 10-minute walk of Rush University Medical Center and United Center. University of Illinois Chicago and Credit Union 1 Arena are also within 15 minutes. Illinois Medical District Station is 7 minutes by foot and Polk Station (Pink Line) is 10 minutes.

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Hotel Chicago West Loop, SureStay Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1006 reviews
Rating 8 - Good. 263 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

I was pleasantly surprised by this hotel.
Stayed 1 night in Jun 2025

8/10

Enjoyed my stay!
Stayed 1 night in May 2025

10/10

This was a very comfortable stay. It was very quiet, clean and the staff were very friendly. It felt very safe here as well with the security features.
Stayed 2 nights in May 2025

10/10

Excellent
Stayed 4 nights in Jun 2025

10/10

Good stay
Stayed 1 night in May 2025

10/10

Near united center
Stayed 2 nights in May 2025

8/10

Good stay, a little noisy at night on thr first floor, and hotel needs to be a bit more clean. Bit great value for money.
Stayed 1 night in May 2025

10/10

Nice artwork in the room
Stayed 3 nights in May 2025

10/10

The hotel is beautiful and the rooms are perfect. They come with a full size refrigerator .The Front desk staff and manager are very nice, professional and accommodating. They have a nice private parking lot for $25 and you don't have to leave your car. You can come and go if you want. Love, the manager!
Stayed 1 night in May 2025

10/10

Very walkable to United Center. There are a few Mexican restaurants nearby, but you'll have to Doordash or head further our for restaurants. I was traveling with my daughter and felt very safe walking to/from the Center.
Stayed 1 night in May 2025

10/10

It was perfect for what I needed. The front desk worker was helpful, informative, and efficient.
Stayed 1 night in Apr 2025

8/10

Very limited parking. Reservation started included but had to pay for the garage next door.
Stayed 1 night in Apr 2025

4/10

The hotel needs a deep cleaning
Stayed 1 night in Apr 2025

10/10

The room was clean and comfortable, with reasonable pricing for parking. And the staff was great!
Stayed 1 night in Mar 2025

10/10

Nice hotel to stay at in Chicago
Stayed 1 night in Mar 2025

10/10

It’s very convenient. Everything is good.
Stayed 1 night in Apr 2025

10/10

Very friendly staff
Stayed 1 night in Mar 2025

8/10

The tv channel options not the greatest. Staff was very friendly & made checking in & out a breeze! Thank you for making our 1st trip to Chicago an amazing experience!
Stayed 2 nights in Apr 2025

6/10

I enjoyed the simple check-in and parking process and the hotel itself wasn’t overly busy or loud. I didn’t like that it felt that the floor wasn’t cleaned in our room. I got out of the shower and walked to the bed to get dressed and I had blue glitter all over my feet. I also went to make coffee and there was blue glitter on the stirrer packets and the coffee maker wasn’t clean either.
Stayed 1 night in Jun 2025

6/10

Neighborhood was quiet, but guests were not. Before I was headed out for the evening the staff member at the front desk was encouraging another guest to fully utilize his "up to 3 guests per room" allotment and have a a really good time for the night. Was awoken around 4am to other guests smoking weed in the hallway and banging on doors. I know there's only so much the hotel can control, so the room and facility itself was fine but I'll book elsewhere in the future.
Stayed 1 night in May 2025

8/10

Construction right outside our room was inconvenient
Stayed 1 night in May 2025

8/10

Very satisfied! Would definitely come back!
Stayed 1 night in Mar 2025

8/10

It’s nice and safe and a place of comfort very clean
Stayed 1 night in Mar 2025

6/10

The lack of pictures of this property is most likely due to the outdated appearance. I understand not every hotel will be a 5-star experience so I will not harp on the negatives. instead, I will say that the amazing staff working here deserves an updated Environment to work in.
Stayed 4 nights in May 2025

8/10

cute little hotel. the rooms are pretty small, but we didn’t spend any time in there except for sleeping so that doesn’t really matter. the floors are not the cleanest. i would bring some house shoes to not dirty your socks/feet. 10 minute walk to the united center makes this hotel!
Stayed 1 night in Apr 2025