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Reviews of Maravillas del Colca

2.5 out of 5
Maravillas del Colca
Calle Arequipa No. 332, Chivay, Arequipa

Reviews

4.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

4.4/10

Cleanliness

6.0/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mishel, peru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a mess and disgusting.
Didn't stay. Service was appalling, they mucked up the booking and tried to blame iit on expedia. We clearly booked a double room but they had given the last one away. When we complained we didn't want seperate beds they found a room out the back by the kitchen. Even though thry were blaming expedia they offered to discout tve rate by $20. However the new room was filthy. Bathroom was disgusting, no towels, bed linen was stained and floor / window sills were a mess. Receptionist was rude and there is no WiFi connection throughout the Hotel, unless you are sitting in the reception area. There was no way we were going to stay there!! We complained and asked not to be charged as the place was not as advertisef abd not up to standard. Again they claimed expedia was to blame and that we would have to take it up with thrm. Awful hotel, awful service, would never recommend!!
Stayed 1 night in Mar 2018
Response from Miluska on 11 Apr,2018
Disculpe, usted no se alojó, ni le cobramos nada, por favor debería darse cuenta.

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Jorge, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay at this hotel. Comfortable, nice breakfast and helpful staff.
Stayed 1 night in Dec 2017

2/10 Terrible

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

jesus , mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decepcionante
No ocupamos la habitación por qué no pudimos llegar a tiempo, al siguiente día por la mañana fuimos por desayuno (queso, atole de avena y café) el cual nos lo cobraron,el baño de áreas comunes no tiene papel
Stayed 1 night in Nov 2017
Response from Miluska on 30 Nov,2017
Si usted no fue el día que reservo, nosotros fuimos los perjudicados, es más usted creyó que había pagado la habitación, cuando eso es completamente falso, en ningún caso Expedia cobra por anticipado, se paga en el establecimiento, claro que debía cobrarse el desayuno, pero usted era libre de elegir donde desayunar. Gracias

6/10 Okay

EVELYNE

Disliked: Cleanliness, property conditions & facilities, room comfort
Passable
Auberge de jeunesse avec chambres individuelles : pas de chauffage et environ 5" dans la chambre le 15 juin, attente d'eau chaude interminable (nous ignorons s'il y en avait dans notre chambre), édredons entièrement tachés, draps et oreillers pas changés, pas de rideaux occultants. Idéal pour trekkers non regardants mais pas pour circuit touristique
Stayed 1 night in Jun 2017