311 Motel Riccarton makes life easier with thoughtful services like free grocery shopping and convenient laundry facilities. Guests can relax in the garden or on the terrace while staying connected with in-room WiFi. The multilingual staff receives consistently positive reviews.
Located in Upper Riccarton, a neighbourhood in Christchurch, 311 Motel Riccarton is in a shopping district and near the airport. Riccarton Road and Bush Inn Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sumner Beach and Riccarton Park. Jellie Park Recreation and Sport Centre and The Arts Centre are also worth visiting. Visit our Christchurch travel guide
You can look forward to a free food/drink shopping service, a terrace and a garden at 311 Motel Riccarton. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a snack bar/deli.
Other perks include:
Free self-parking
Express check-out, express check-in and multilingual staff
A front desk safe, luggage storage and tour/ticket information
Room features
All guest rooms at 311 Motel Riccarton feature thoughtful touches, such as pillow menus and laptop-friendly workspaces, as well as amenities, such as free WiFi and air conditioning.
Other amenities include:
Free toiletries and hairdryers
43-inch plasma TVs with satellite channels
Wardrobes/cupboards, kitchenettes and mini fridges
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
No lift
Wheelchair accessible (may have limitations)
More
2 buildings
2 floors
Built in 2016
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Pillow menu
Bathroom
Free toiletries
Hair dryer
Shampoo
Toilet paper
Towels provided
Entertainment
43-inch plasma TV with cable/satellite channels
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Mini-fridge
Toaster
More
Air conditioning
Connecting rooms available
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Express check-out available
Special check-in instructions
The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 45.0 per night.
Cots (infant beds) are available for NZD 20.0 per night
Payment types at the property
Important information
Optional extras
Crib (infant bed) fee: NZD 20.0 per night
Rollaway bed fee: NZD 45.0 per night
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
311 Motel
311 Riccarton
311 Motel Riccarton Motel
311 Motel Riccarton Christchurch
311 Motel Riccarton Motel Christchurch
Frequently asked questions
Is 311 Motel Riccarton pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at 311 Motel Riccarton?
As of 28 Mar, 2026, prices found for a 1-night stay for 2 adults at 311 Motel Riccarton on 21 Apr, 2026 start from S$109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at 311 Motel Riccarton?
Self-parking is free at this property.
What time is check-in at 311 Motel Riccarton?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM.
What time is check-out at 311 Motel Riccarton?
Checkout is at 10 AM.
Where is 311 Motel Riccarton located?
Located in Upper Riccarton, this motel is within a 10-minute walk of Bush Inn Centre and University of Canterbury. Riccarton Road and Westfield Riccarton Mall are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
311 Motel Riccarton Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, quiet, comfortable. Friendly staff. Excellent bathroom and kitchen facilities.
The only (tiny) issue is that it's very hard to turn right out onto Riccarton Rd (ie towards the city). We had to turn left then find a nearby street to turn around.
Extremely disappointed with my experience here. I booked and fully paid for a room, only to arrive and be told my booking was not in their system. Despite showing my confirmation, the staff insisted they had no available rooms and offered no solution, leaving me stranded and scrambling for last-minute accommodation.
To make matters worse, when I later reported this case to booking platform, they claimed they had reached out to the motel to request a refund, but the motel refused. This completely contradicts what the staff told me on the night—that the booking or payment never reached them. So, either the motel misled me at check-in, or they are now refusing to take responsibility.
Would not recommend. Avoid this place at all costs.
Appreciated the room upgrade. Very clean. Well appointed kitchen. I had a bit of trouble working out the tv but that's more of a me problem.! Well located if you are using the intercity bus. Thanks.
Philippa
Stayed 2 nights in Nov 2024
Verified
6/10 Okay
Kevin
21 Nov, 2024
Liked: Cleanliness
There was no tv channels other than Freeview.
I booked that motel as the pro-mo said that there was Sky with 50 plus channels. (See the yellow part of the signage in the image above)
Person who greeting us was lovely she had upgraded our room at no extra cost as we had 1 child with us and gave us a 1 bedroom appartment instead of a studio room.
She showed us to your room and told us off the ammenties of the room. Very lovely and friendly would stay here again.