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Reviews of Airport Palms Motel

4.5 out of 5
Airport Palms Motel
56 Roydvale Avenue, Burnside, Christchurch

Reviews

9.6

Exceptional

Rating 10 - Excellent. 767 out of 1001 reviews" "
Rating 8 - Good. 200 out of 1001 reviews" "
Rating 6 - Okay. 28 out of 1001 reviews" "
Rating 4 - Poor. 3 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jude

Stayed 1 night in Mar 2024
Response from Jules on 24 Apr,2024
Thank you for the 5 out of 5 rating. We hope to see you another time.

8/10 Good

Nikki

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Brent on 22 Mar,2024
Hi NikkiThank you for taking the time to gives us a review. We look forward to seeing you again.

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to stay near the airport as we had an early flight the next day. We were blown away at how friendly The staff was and how clean and thoroughly stocked our room was. They provided great restaurant recommendations as well. I would definitely stay here again!
Stayed 1 night in Mar 2024
Response from Brent on 22 Mar,2024
Hi AnitaThank you for taking the time to write us a wonderful review, we are so glad that you enjoyed the Motel and and found the staff to be helpful. We look forward to seeing again.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. We booked last minute. Clean and close to airport. Exceptional staff!
Stayed 1 night in Mar 2024
Response from Jules on 7 Mar,2024
Thank you for your feedback. We are pleased you enjoyed your stay with us. We hope you are having a wonderful time on your campervan holiday.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend!! Clean, comfortable and convenient to the airport!
Stayed 1 night in Feb 2024
Response from Alibaba on 18 Feb,2024
Hi JosephThank you for taking the time to post your feedback.We are very happy you enjoyed your stay.Kind RegardsThe Team @ Airport Palms Motel

10/10 Excellent

Barbara

Stayed 1 night in Feb 2024
Response from Brent on 22 Mar,2024
Hi BarbaraThank you for taking the time to gives us a review. We look forward to seeing you again.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and very clean.
Stayed 1 night in Feb 2024
Response from Alibaba on 13 Feb,2024
Thank you Elaine, we are pleased you enjoyed your stay.The Team at Airport Palms Motel

10/10 Excellent

Greg

Travelled with family
Very friendly warm welcoming staff
Stayed 1 night in Feb 2024
Response from Alibaba on 13 Feb,2024
Thank you Greg, we are pleased you enjoyed your stay.The Team at Airport Palms Motel

10/10 Excellent

Tom

Travelled with group
Great hospitality
Stayed 1 night in Feb 2024
Response from Jules on 5 Feb,2024
Thank you Tom. We are pleased you enjoyed your stay.

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Jules on 25 Jan,2024
Thank you for the 10 out of 10 Richard.

10/10 Excellent

Dave

Stayed 1 night in Jan 2024
Response from Jules on 25 Jan,2024
Thank you for the 5 out of 5 Dave.

10/10 Excellent

Robert, HONOLULU

Stayed 1 night in Jan 2024
Response from Alibaba on 13 Feb,2024
Thank you Robert, we are please you enjoyed your stay.The Team at Airport Palms Motel

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We hand a wonderful welcome from the friendly staff. The room was a decent size, clean, and comfortable.
Stayed 1 night in Jan 2024
Response from Jules on 15 Jan,2024
Thank you for the lovely review Michael. We are pleased that you were happy with your stay and our staff.

8/10 Good

Miriama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jules on 15 Jan,2024
Thank you Miriama.

10/10 Excellent

Valentine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jules on 15 Jan,2024
Thank you for the 10 out of 10 score.

8/10 Good

John S

Travelled with family
Liked: Cleanliness, staff & service, amenities
Free laundry is a bonus! Staff extremely friendly and helpful
Stayed 1 night in Dec 2023
Response from Jules on 5 Jan,2024
Thank you for the reveiw John.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brent & Julie APM Managers on 27 Dec,2023
Thank you for givingus the 5 out of 5 review.

10/10 Excellent

Yong Siong

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed there for 3 nights. The rooms are clean and neat. Amenities are in good conditions. The owners were welcoming and helpful. Overall, a very pleasant stay and my family liked it very much.
Stayed 1 night in Dec 2023
Response from Brent & Julie APM Managers on 27 Dec,2023
Hello Yong Siong, thank you so much for taking the time to write a review, we are so glad that you found the room clean and neat. We do our best to make sure the amenities are up to date and glad you had a pleasant stay with us. We hope that next time you are in Christchurch you will stay with us again.

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023
Response from Judith on 13 Dec,2023
Hi Thomas,Thank you for your great review, look forward to seeing you again soon

10/10 Excellent

Yong Siong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, excellent amenities and family friendly, great reception and services
Stayed 2 nights in Dec 2023
Response from Judith on 13 Dec,2023
Hi Yong Siongthat you for your great review and we look forward to seeing you again to stay with us

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jules on 30 Nov,2023
Thanks for the 5 our of 5 rating Michael

10/10 Excellent

Tony, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located close to the airport this motel was clean and comfortable. Very friendly staff during checkin and checkout.
Stayed 1 night in Nov 2023
Response from Jules on 30 Nov,2023
Thank you for the review Tony. We are thrilled that you found the room comfortable, and enjoyed your stay.

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, absolutely spotless rooms- I thought that the motel was brand- new, though it is 12 years old! The receptionist said that the same staff have been present since day 1, so that is why they take such good care of the place. ( Says a lot for the managers‘ employee relations too.) I‘ve visited Christchurch many times and usually stayed at the motel across the road; I can’t believe I haven’t tried this one before , and definitely will stay here in future. Large rooms, good shower water pressure, and everything in the room works! It is convenient to the airport- only 5 minutes drive, which is handy also for collecting and returning rental cars. Parking outside the rooms. Surrounding suburban area for walks etc, park about 200 metres away with exercise equipment. Buses to the city run from a stop about 150 metres away. There is a motel shuttle bus to the airport- as I was catching a 6am flight, it wasn’t operating yet, but the receptionist booked me a cab, which turned up on time,with no problems. Dining options are microwave in the room, motel restaurant across the road ( limited menu options), or there are a few restaurants in a shopping centre just before the airport.
Stayed 6 nights in Nov 2023
Response from Jules on 28 Nov,2023
hank you so much for writing this wonderful review Kieran. We are thrilled that you thoroughly enjoyed your stay. I have shared your review with all the team, which made their day. We are lucky to have a happy team who enjoy working here. We look forward to seeing you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was to our liking could not have asked for more
Stayed 2 nights in Nov 2023
Response from Jules on 25 Nov,2023
Thank you John, We are thrilled that you enjoyed your stay.

10/10 Excellent

Jeffrey

Stayed 2 nights in Nov 2023
Response from Jules on 25 Nov,2023
Thank you. We are pleased that you enjoyed your stay.

10/10 Excellent

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean motel with clean small kitchen and everything you need included. Owners were extremely friendly and helpful. Very close to airport. Stayed 2 nights. Excellent
Stayed 1 night in Nov 2023
Response from Jules on 25 Nov,2023
Thank you for the review Gerry. We are happy to hear that you were happy with your stay and the setup / cleaniness of the room. We hope to see you another time.

8/10 Good

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport and car rental return.
Stayed 1 night in Nov 2023
Response from APM Team on 15 Nov,2023
Hi Jerome, thank you for taking the time to do a review. We are glad our location suited your requirements.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient for early flights
Great location, nice people, super accommodation. 1 minor the kitchen would benefit from a pyrex jug to warm things in the microwave.
Stayed 2 nights in Oct 2023
Response from Jules on 2 Nov,2023
Thank you for the lovely review. We are thrilled that you were happy with the accommodation. Very sorry that your room didn't have a pyrex jug; all rooms should have. We hope to see you another time.

10/10 Excellent

Lynne

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are glad we booked the Airport Palms Motel for our short stay in Christchurch. Friendly welcome, easy check in, lovely unit, clean and well equipped. Received prompt attention to a small problem with the television. Would certainly recommend. But be aware, they are popular so book early!!
Stayed 1 night in Oct 2023
Response from Judith on 28 Oct,2023
Hi Lynne,Thank you for your lovely review and yes the TV glad is wasnt just me, Lol , we loved having you stay with us and look forward to your return visit and stay when next in ChristchurchJudith and Matt Motel Minders

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for sleepover. 5 minutes from Christchurch Airport. Spotless and very comfortable
Stayed 1 night in Sep 2023
Response from Jules on 9 Oct,2023
Thank you for the lovely reveiw. We are pleased you enjoyed your stay.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location and very clean
Great location near airport and camper-van hire with very helpful Managers.
Stayed 1 night in Sep 2023
Response from Jules on 9 Oct,2023
Thank you for the review. We are pleased that the location was prefect for your stay before your campervan holiday. Hope you are having a great time.

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the owner was kind, pleasant and easy to talk to.. Very friendly too. the room was very clean and everything in it was modern, ungraded and great. thanks for a wonderful experience. will recommend this place and will surely be back in the future.
Stayed 1 night in Aug 2023
Response from Jules on 5 Sept,2023
Thank you for the lovely review. We are pleased that you enjoyed your stay and we hope to see you another time.

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the late checkin ease and kind service after many hours of travel. Free shuttle was especially great!
Stayed 1 night in Jul 2023
Response from Jules on 29 Jul,2023
Thank you for the lovely review. We are happy to hear that everything went smoothly with your late check in. We look forward to seeing you again.

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value motel close to the airport
Really handy for late night flights into the airport. Spotlessly clean
Stayed 1 night in Jul 2023
Response from Jules on 29 Jul,2023
Thank you for the review Alison. I will pass your comment onto the team regarding the spotlessly clean room. Hopefully we see you another time.

10/10 Excellent

Carley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a handy location . Lovely hosts!
Stayed 1 night in Jul 2023
Response from Jules on 22 Jul,2023
Thank you. We are pleased you enjoyed your stay.

8/10 Good

Deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well appointed for a studio and there were plenty of crockery and utensils. The bathroom was clean and functional.
Stayed 1 night in Jun 2023
Response from Jules on 29 Jun,2023
Thank you for the reveiw Deb. We are thrilled that you were happy with the unit. We hope to see you another time.

10/10 Excellent

Ma Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Jules on 14 Jun,2023
We are pleased that you enjoyed your stay.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great location and close to the airport. Room had everything and very tidy. Managers were super nice
Stayed 1 night in May 2023
Response from Jules on 17 May,2023
Thank you for the great review David. We are pleased that the location and the room was prefect for your stay. We hope to see you another time.

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Airport, easy checkin and checkout and comfy
Stayed 1 night in May 2023
Response from Jules on 12 May,2023
Thank you for your review. We are pleased you enjoyed your stay.

10/10 Excellent

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Very comfortable and clean room, great for families. Location is handy to airport. Comfortable beds. Sofa, TV, dining table, microwave, toaster and kettle. Off street parking. Our room had a spa bath which was really nice. Laundry facilities were well appointed with complimentary detergent. Great place to stay.
Stayed 1 night in Apr 2023
Response from Jules on 6 May,2023
Thank you for the lovely review Raewyn. We are glad that the room was prefect for you and your family and that you appreciated our laundry facilities. We hope to see you another time. Regards Julie.

10/10 Excellent

Patrick

Stayed 1 night in Apr 2023
Response from Jules on 23 May,2023
Thank you Patrick.

8/10 Good

Reginald, Whangarei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good modern property, suitable for overnight stay with close proximity to the airport
Stayed 1 night in Apr 2023
Response from Airport Palms Motel on 25 Apr,2023
Thank you Reginald for your positive review.

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything as expected
Stayed 1 night in Apr 2023
Response from Airport Palms Motel on 23 Apr,2023
Thank you for your positive review

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Airport Palms Motel on 23 Apr,2023
Thank you for leaving a positive review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle was really convenient
Response from Jules on 28 Mar,2023
Thank you for the review Robert. We are glad that you appreciated our airport shuttle service.

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport Palms is a modern and well-kept place to rest up. We were met at the airport by their shuttle and had a smooth and easy check-in after a long tiring day of travel. Thank you Airport Palms for such a quiet and restorative stay!
Stayed 1 night in Mar 2023
Response from Jules on 28 Mar,2023
We are thrilled to hear that you enjoyed your stay with us Camille.

10/10 Excellent

Zsuzsanna (Susie)

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
5 Stars for everything: friendly, helpful hosts; rooms are like new, spacious and well-designed; spotlessly clean inside and out; quiet location; nice neighbourhood; walk to restaurants (we can recommend the Good Thai Restaurant). Would definitely stay again.
Stayed 1 night in Mar 2023
Response from Jules on 28 Mar,2023
Thank you for the high star rating Susie. We are pleased that you enjoyed your stay and liked the neighbourhood with the restaurants nearby. Looking forward to seeing you another time.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location couple minutes from airport. Very welcoming- everything we could possibly need! Thank you!
Stayed 1 night in Mar 2023
Response from Jules on 28 Mar,2023
Thank you for your high review Lisa. We are pleased that you enjoyed your stay with us and we hope to see you another time.

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
This was an exceptionally clean property. They were very accomodating allowing a slightly early checkin/late checkout. Great place to stay prior to an airport departure.
Stayed 1 night in Mar 2023
Response from Jules on 18 Mar,2023
Thank you for the review Rod. We are pleased that you enjoyed your stay and was impressed by the cleanliness of our property. We hope to see you again.

10/10 Excellent

Andrew

Stayed 1 night in Mar 2023
Response from Jules on 19 Mar,2023
Thank you for your high rating. We hope to see you again.