thank you so much !

Thank you for your review

Thank you so much for the lovely review ! We hope to welcome you back soon.

Thank you for your review Joanna we are glad you love the building as much we do and look forward to being able to host you again.

Thank you for your review Andrew, we are very glad you enjoyed your stay.

Thank you so much for the wonderful review. We are so pleased you enjoyed your stay. We look forward to welcoming you back to Elizas Manor.

Thank you for sharing your review with us, we are pleased you enjoyed your stay specially at a historical moment for Eliza's Manor which is in renovation mode. We cannot wait to welcome you back .

Thank you for your feed back, we are sorry you are unhappy, due the world events we tried as hard as possible to get this sorted for you and we do apologize for this upsetting experience that occurred. We have since remedied this situation and have made sure this will not be happening again.

Thank you for your review, we are sorry your stay with us wasn't what it should've been. We do hope you got home safely and are all well.

We thank you for your review, we are very happy you enjoyed your stay here at Eliza's.

Thank you for your review, we are most happy that you enjoyed your stay with us

Thank you for your review we greatly appreciate you taking your time to let us know how were doing, we are most pleased you enjoyed your stay with us.

Thank you for your review we greatly appreciate you taking your time to let us know how were doing.

Thank you for your review we greatly appreciate you taking the time to let us know how your stay was with us.

Thank you for a wonderful review, we are very happy you enjoyed your stay with us.

Thank you for your wonderful feed back, we appreciate you taking your time to submit this.

Thank you for your Review, we appreciate your feedback. We will take on board your valuable insights. Very happy that we could accommodate you at our beautiful facility

Thank you for your stay with us. Please rest assured we will address the issues pointed out to provide a great experience for everyone in the future. We are pleased to hear you were happy with the service and staff. Kind Regards Management

Thank you very much! We appreciate your comments and looking forward to seeing you again!

Thank you for your review, we're sorry you feel disappointed in your stay with us.

Thank you for your review we are happy you enjoyed your stay with us

Thank you so much for your wonderful review Robyn im glad to be of assistance to you on your stay and hope to see you again

Thank you for your review, we appreciate you taking your time o give us feed back, we are very happy you enjoyed your stay with us and hope to see you again

Thank you for staying with us and enjoyed your time here also giving us a feed back we appreciated you've taken your time to do so.

Thank you for your review, we appreciate you the taking time, we hope you enjoyed your stay with us and come back again soon Thank you from the Team at Eliza's Manor

Thank you very much for your review. We are grateful you enjoyed your stay at Eliza's Manor. Looking forward to see you again. Kind regards Felicity & the Team@Eliza's

Thank you for your review and for choosing our Hotel. You are always welcomed to reflect problems to us. Our ongoing improvements literally derive from your constructive reviews and critics. Genuinely look forward to your next stay.

Thank you for your feedback, greatly appreciated. We are very happy that you enjoyed your stay with us. Looking forward your next stay. Kind regards Felicity & the Team@Eliza's

Thank you very much for your review. We are grateful you enjoyed your stay at Eliza's Manor. Looking forward to see you again. Kind regards Felicity & the Team@Eliza's

Thank You very much for your Review we really appreciate it, we are happy you enjoyed your stay with us. Thank you from Eliza's Manor Team

We are pleased you had a great stay with us. Thank you for choosing Eliza's Manor and writing your feedback, greatly appreciated. Looking forward to your next stay.

Thank you for choosing Eliza's Manor. We are grateful you enjoyed your stay with us. Many thanks for your wonderful review. We hope to see you again.

Thank you for choosing Eliza's Manor. We are grateful you enjoyed your stay with us. Looking forward to see you again.

Thank you for your feedback, we are very happy you enjoyed your stay with us and hope you endeavour to come back and stay with again

Thank you for your feedback, greatly appreciated, we are very happy that you enjoyed your stay with us, we hope to see you back again soon.

We thank you for staying with us here at Eliza's Manor and greatful you enjoyed your stay with us. We look forward to you returning in the near future to stay with us again.

Thank You for choosing Eliza's Manor. Thank you very much for your review and we are glad that you enjoyed your stay with us.

Thank you for staying with us at Eliza's Manor We are happy to hear you had a lovely stay with us and hope to have you back soon

Dear customer, Thank you very much for choosing Eliza's Manor. We are truly sorry for any inconvenience. Your booking was put on hold because your payment card on line was invalid, we tried to contact you by emails but with failures. Genuinely look forward to your next stay.

Hi there, First of all we appreciated your choosing Eliza's, and we also genuinely feel sorry that we disappointed you and failed to exceed your expectation. We are sorry for not accepting American Express card, thus we asked one of our other properties to charge your card. Thus being located about 600 metres from us after you had tried a few times on your other credit card which you mentioned they didn't work at other places in New Zealand too. Our employee went above and beyond and asked if they could take you there but you wanted to walk. To rectify the situation they helped by taking you into the CBD for your travelling. And we have already reflected American Express payment request to our head office. It is our responsibility to cater to our guests' needs the best way we can. For the hot water, our manager went to your room checked and found there was a button been turned off in bathroom thus caused the gas not to heat the water, this is a safety switch, she fixed it straight away. Eliza's Manor Boutique Hotel is well-known as a Historic Building over a hundred years. It was firstly built as a private home that's why our 8 rooms all kept their classic names on the door giving guest the knowledge of what the rooms would've been used for and by who they would have been used. Again we are sorry that we as a B&B Hotel have left you feeling this way, Be assured we are working very hard for the future to not have this happen again. We thank you again for your review and have actioned all that you have put forward to us.

Thank You for your review, we're sorry you were unhappy with your stay with us, if there's anything we could improve please let us know, we hope in the future you will come and try us again.

Thank you very much for your review, that's great to hear and we are glad that you enjoyed your stay with us. Thank You for choosing Eliza's Manor.

Thank you for your Review, and bringing attention to details that we can certainly get on top of effectively and put right. We hope you enjoyed your time in New Zealand and with us.

Hi there, First of all we appreciated your choosing Eliza's, and we also genuinely feel sorry that we disappointed you and failed to exceed your anticipation. The young lady you mentioned in the reviews just came in for her afternoon shift when you ran into each other. I assume she did not want to keep you waiting for long time, so she did not get changed and served you coffee a bit abruptly. Sorry for this unprofessional service experience. Additionally, we felt sorry we did not put the cookies and enough soap in the room; your reviews will be highly valued for our future improvement. Our brand new team just got set up 3 months, and we will for sure pay more attention to training. Any suggestions helping us progress will be valued and appreciated! We still look forward to attending you next if you would like to come back. Warm regards Happy new year! Eliza's Manor

Thank You for choosing Eliza's Manor. Thank you very much for your review and we are glad that you enjoyed your stay with us.

Thank You for choosing Eliza's Manor. Thank you very much for your review. We are working on refining the variety of breakfast to ala carte menu. We are looking forward to attend you in the future to provide more pleasant breakfast.

Thank you for choosing Eliza's Manor to stay. Thank you very much for the review and we hope you enjoyed your stay.