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Down duvet, pillow top beds, minibar, in-room safe
Down duvet, pillow top beds, minibar, in-room safe
Down duvet, pillow top beds, minibar, in-room safe
Down duvet, pillow top beds, minibar, in-room safe

Guest reviews

4.3 out of 5 Excellent
693 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Air conditioning
Restaurant
Gym
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationChalice2 min walk
Popular LocationTheatre Royal3 min walk
Popular LocationNew Regent Street3 min walk
AirportChristchurch (CHC-Christchurch Intl.)24 min drive

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  • Superior Double Room, 2 Double Beds

    4.5/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 4
    More detailsSuperior Double Room, 2 Double Beds
  • Executive Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed
  • Superior Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Executive Double Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Double Room, 2 Double Beds

About this area

Christchurch

Located in Christchurch, Novotel Christchurch Cathedral Square is in the city centre. The area's natural beauty can be seen at New Brighton Beach and Sumner Beach, while Theatre Royal and Canterbury Museum are cultural highlights. Christchurch Gondola and Orana Wildlife Park are also worth visiting. Enjoy the area's slopes with downhill skiing and snowboarding, and don't miss out on the snowmobiling and snowshoeing. Guests appreciate the hotel's central location.
Visit our Christchurch travel guide
View in a map
Popular Location

What's nearby

  • Chalice - 2 min walk
  • Theatre Royal - 3 min walk
  • New Regent Street - 3 min walk
  • Re:START Mall - 6 min walk
  • Cashel Street Shopping Area - 6 min walk

Getting around

  • Christchurch Railway Station - 12 min drive
  • AirportChristchurch (CHC-Christchurch Intl.) - 24 min drive

Restaurants

  • Where to eat
  • The Square Restaurant – Restaurant offering international cuisine. Serves breakfast, brunch, lunch and dinner.
  • The Square Bar – Open 24 hours.

About this property

Novotel Christchurch Cathedral Square

Luxury Christchurch hotel in Christchurch City Centre, walk to Christchurch Casino
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a snack bar/deli, a 24-hour business centre and WiFi in public areas. All 154 individually furnished rooms feature WiFi and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Novotel Christchurch Cathedral Square offers 154 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

  • Valet parking: NZD 35 per night
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: NZD 32 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Children's games
  • Children's toys
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (3767 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch LED TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 20.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 32 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 35 per night
  • Rollaway bed fee: NZD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This Hotel property has been rated 4 star plus.

Property is also known as

Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Christchurch Cathedral Square
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Frequently asked questions

Can I cancel my reservation for free at Novotel Christchurch Cathedral Square and receive a full refund?
Yes, Novotel Christchurch Cathedral Square offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Christchurch Cathedral Square cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Christchurch Cathedral Square?
As of 21 Oct,2020, prices found for a 1-night stay for 2 adults at Novotel Christchurch Cathedral Square on 16 Nov,2020 start from SG$117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Christchurch Cathedral Square pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Novotel Christchurch Cathedral Square?
Valet parking is available for NZD 35 per night.
What time is check-in at Novotel Christchurch Cathedral Square?
Check-in begins at 2 PM.
What time is check-out at Novotel Christchurch Cathedral Square?
Checkout is at 11 AM.
Does Novotel Christchurch Cathedral Square provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Novotel Christchurch Cathedral Square located?
Located in Christchurch City Centre, this luxury hotel is within a 10-minute walk of Theatre Royal and Christchurch Casino. Canterbury Museum and Riccarton House are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
332
4 - Good
268
3 - Okay
67
2 - Poor
20
1 - Terrible
6

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great in the heart of the city. We were surrounded by the gardens, museum, some great shopping and eateries. The staff at the Novatel were very friendly.
Stayed 3 nights in Sep 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property... nothing to fault. Excellent service!
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Don't like how the sink is separate from the toilet and shower. Don't like the half glass wall of the shower because water spreads all over the floor. Small elevators, especially with trolleys in them.
Stayed 2 nights in Sep 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service
will only use this hotel if nothing else available
Hotel was clean. Having no basin in the bathroom was a bit weird. I waited for 20 minutes at reception before anyone attended to me at checkin, only had one person at the desk and they were on the phone the entire time.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay if you want to be in the heart of the city. Delicious food and courteous staff.
Stayed 4 nights in Jul 2020