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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Free continental breakfast
Reception
Fitness facility
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
The current price is S$155
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(87 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(99 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Shower/bath combination
Hydromassage showerhead
Deep-soaking bath
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 26 min drive

Restaurants

  • McDonald's
  • ‪Jollibee - ‬2 min drive
  • Starbucks
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel remodelled in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, laundry facilities and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, meeting rooms and a computer station
  • A front desk safe, coffee/tea in reception and a vending machine
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 118 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep-soaking baths
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 13 Aug, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 1 Sept, 2025 start from S$154.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 647 out of 1467 reviews
Rating 8 - Good. 318 out of 1467 reviews
Rating 6 - Okay. 225 out of 1467 reviews
Rating 4 - Poor. 140 out of 1467 reviews
Rating 2 - Terrible. 137 out of 1467 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lizzete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

8/10 Good

Puchky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and very quiet y good breakfast in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very cozy
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, close to concert venue, easy freeway access
Stayed 1 night in Jun 2025

10/10 Excellent

minerva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service,nice breakfast
Stayed 2 nights in May 2025

8/10 Good

Livy

Liked: Cleanliness, staff & service
It looked like motel. Only thing good was breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rene

Great!
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Very close location to north island amphiteather
Stayed 2 nights in Jul 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Apr 2025

8/10 Good

Damaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is in construction but I feel it’s appropriate for a short stay, located near freeway entrance which is convenient. Staff was attentive and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Uriel

Liked: Amenities, property conditions & facilities
Was ok.
Stayed 2 nights in Jul 2025

6/10 Okay

Gisela

Liked: Staff & service
Disliked: Property conditions & facilities
Bedrooms dirty hard pillow hotel is remodeling carpet dirty bathroom falling apart room smell food very poor
Stayed 1 night in Aug 2025

8/10 Good

Shahla

Liked: Staff & service
The sheets had stains
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jun 2025

10/10 Excellent

Tanya

Liked: Cleanliness, amenities
Clean and comfy
Stayed 1 night in Jun 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are nice. However, the hotel itself is far from the pictures shown on Expedia site. The lobby is under renovation, ice machines were broken, and breakfast is ok. The building structure is old. If you only need a place to sleep and shower, then it’s good enough.
Stayed 2 nights in Jul 2025

6/10 Okay

CATHERINE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This whole property is under construction. We waited in line for almost 30 minutes just to check in.
Stayed 1 night in Jul 2025

8/10 Good

RAUL

Liked: Cleanliness
Good price nice people
Stayed 1 night in Apr 2025

4/10 Poor

Abigail

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They should inform customers that the hotel is under remodeling the carpet and the shower were dirty, breakfast is very early it ends at 9 and they served it in one of the rooms
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
The room was clean and beds were comfortable. The room walls were thin. We could hear people outside, which interrupted our sleep. Overall the stay was good for a one night stay.
Stayed 1 night in Jun 2025

8/10 Good

Laura L

Liked: Amenities
Hotel having construction and no visible sign to check in. Poor lighting.
Stayed 1 night in Aug 2025

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay at the hotel because they were renovating the front lobby and everyone had to wait outside in a small window to check-in. Wasted $150 and couldn’t even stay.
Stayed 1 night in Aug 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property served its purpose! We just needed somewhere to stay for a weekend. Although it’s right off the freeway, you can barely hear the noise from the inside of your room. The only thing is that the property is kind of outdated. So if you don’t mind that, then you should be fine.
Stayed 3 nights in Jul 2025