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Hotel Vulcão

4.0 star property
Hotel in Cidade Velha with 2 outdoor pools and bars/lounges

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Photo gallery for Hotel Vulcão

Beach/ocean view
In-room safe, desk, rollaway beds, free WiFi
Exterior
2 outdoor pools
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

In-room safe, desk, rollaway beds, free WiFi

Family Room

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, desk, rollaway beds, free WiFi

Standard Double or Twin Room

Highlights

Balcony
Air conditioning
Fridge
Plasma TV
Hairdryer
Private bathroom
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

In-room safe, desk, rollaway beds, free WiFi

Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
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About the area

Map
Ribeira Grande de Santiago, Cidade Velha, Ilha de Santiago

What's nearby

  • Royal Fortress of São Filipe - 4 min drive - 2.2 km
  • São Francisco monastery and church - 4 min drive - 2.2 km
  • Prainha Beach - 25 min drive - 16.3 km
  • Quebra Canela Beach - 25 min drive - 16.2 km
  • Dona María Pia Lighthouse - 27 min drive - 17.0 km

Getting around

  • Santiago Island (RAI-Praia Intl.) - 51 min drive

Restaurants

  • ‪secreto ibérico - ‬21 min drive
  • ‪Casa dos Sabores - ‬20 min drive
  • ‪Natura Coffee Shop - ‬20 min drive
  • ‪Restaurante Pelourinho - ‬18 min walk
  • ‪Bom Gosto - ‬20 min drive

About this property

Hotel Vulcão

Upscale hotel by the ocean
Take advantage of a poolside bar, a garden and dry cleaning/laundry services at Hotel Vulcão. The on-site restaurant offers breakfast, lunch and dinner. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool
  • A round-trip airport shuttle (surcharge), multilingual staff and luggage storage
  • Coffee/tea in reception, meeting rooms and a 24-hour front desk
  • A front desk safe
Room features
All 58 rooms feature comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch plasma TVs with cable channels
  • Balconies, fridges and daily housekeeping

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours on request

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • 8 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 21.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 21.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Vulcão Cidade Velha
Vulcão Cidade Velha
Hotel Vulcão Hotel
Hotel Vulcão Cidade Velha
Hotel Vulcão Hotel Cidade Velha

Frequently asked questions

Does Hotel Vulcão have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Vulcão pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Vulcão?

This hotel doesn't offer parking.

What time is check-in at Hotel Vulcão?

Check-in start time: 1 PM; check-in end time: 4 AM. After-hours check-in is not available.

What time is check-out at Hotel Vulcão?

Checkout is at noon.

Does Hotel Vulcão provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Hotel Vulcão located?

Located in the heart of Cidade Velha, this hotel is within 1 mile (2 km) of Igreja Nossa Senhora do Rosario and São Francisco monastery and church. Royal Fortress of São Filipe is 1.3 mi (2.1 km) away.

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Hotel Vulcão Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 18 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

Great stay ocean view room nice n clean
Stayed 1 night in Jun 2023

10/10

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Stayed 1 night in Aug 2023

10/10

I would recommend it.
Stayed 7 nights in Apr 2024

10/10

Amazing. Love the staff which is more important than everything else.
Stayed 1 night in Apr 2023

10/10

Tres accueillants
Stayed 7 nights in Jan 2025

10/10

Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
Stayed 1 night in Apr 2024

8/10

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Stayed 10 nights in Mar 2024

2/10

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Stayed 1 night in Mar 2024

2/10

Stayed 3 nights in Jan 2024

2/10

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptêmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutôt à des dortoirs. Bon courage
Stayed 2 nights in Jan 2024

4/10

Stayed 1 night in Nov 2023

8/10

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das Frühstück bietet eine große Auswahl, aber es wird tatsächlich nichts nachgelegt. Man sollte also pünktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird täglich mit frischem Meerwasser befüllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswürdig ist.
Stayed 1 night in Oct 2023

4/10

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complètement !!
Stayed 2 nights in Aug 2023

10/10

L equipe de l'hôtel ultra pro et incroyablement gentille er aux petits soins avec nous, l.ambiance de feu lorsqe nous sommes arrives le dimanche, les piscines, la piscine naturelle, le buffet, les cocktails, un top souvenir pour nous !
Stayed 3 nights in Apr 2023

6/10

Séjour convenable. Grande hôtel avec beaucoup du personnels, mais ils ne font pas grand chose car. Pas de client bizarre. Grande chambre avec un lit très dur, et le moteur de la climatisation bruyant. Petite salle de bain, pas de gel douche, mais beaucoup de petits cafards a cause de la planche en bois dans la douche.
Stayed 4 nights in Mar 2023

6/10

Das Hotel ist ein großer Komplex außerhalb des Ortes. Die Zimmer sind groß und sauber und mit dem nötigsten ausgestattet.
Stayed 4 nights in Nov 2022

10/10

Super hôtel au bord de la mer. Chambre spacieuse confortable.
Stayed 1 night in Aug 2022

10/10

Das Personal war sehr freundlich, sehr ruhige Lage, toller Meerwasserpool
Stayed 2 nights in Nov 2021

6/10

Tout d’abord, lorsque je suis entrée dans la chambre, le personnel n’est même pas capable de me dire bonjour ou même bon séjour. Ensuite, je suis arrivé pour déjeuner vers 14h50 sachant que le buffet ferme à 15h30 lorsque je suis allé me servir il n’y avait que du riz j’ai dû beaucoup attendre. Alors que, le lendemain je suis reparti au buffet qui ouvrait à 12h30 celui ci ne fut ouvert qu’à 14h. Cependant j’ai eu la bonne surprise d’être servi par une personne très agréable et attentionnée qui m’a accompagné tout au long du séjour. Néanmoins, j’ai comme même bien mangé, bien profité de la piscine. De plus la climatisation ne marchait pas et il y avait des insectes de partout. Je n’ai pas aimé la réception le personnel peu professionnel. Pour conclure je ne dirais Pas que ce n’est un bon hôtel , puisque que pour passer la journée c’est très bien je dirais juste qu’il ne correspond pas à un quatre étoiles. De
Stayed 1 night in Aug 2021

2/10

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
Stayed 3 nights in Jun 2021

8/10

Stayed 2 nights in Jun 2021

6/10

Stayed 1 night in Jan 2020

4/10

Het personeel heeft nog veel te leren wat betreft service gericht denken. Het ontbijt was vaak onvoldoende voorbereid (tafels niet goed gedekt, eten op enz.). Bij navraag werd over het algemeen geïrriteerd gereageerd in plaats van service-gericht en lerend voor de toekomst. Ik vind het niet gepast dat gemorste koffie over de rand van een kopje met een schuurspons uit de wasbak wordt afgeveegd en aan je wordt geserveerd. Best mogelijk dat het servicepeil in Kaapverdië niet mag worden gemeten aan de Europese norm maar ik kon geen enkel leerproces ontdekken. Onze airco was stuk, het duurde 5 dagen voordat deze was gerepareerd. Ook zaten we in eerste instantie in een appartement zonder warm water, zonder stoelen set op het balkon enz. Nee, ik zou dit complex niet aanbevelen.
Stayed 14 nights in Dec 2019

10/10

Stayed 2 nights in Dec 2019

8/10

Stayed 7 nights in Jul 2019