In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Holiday Inn Express Circleville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Circleville, an IHG Hotel
23911 Us Rt 23 S, Circleville, OH

Reviews

8.4

Very good

Rating 10 - Excellent. 231 out of 466 reviews" "
Rating 8 - Good. 145 out of 466 reviews" "
Rating 6 - Okay. 44 out of 466 reviews" "
Rating 4 - Poor. 35 out of 466 reviews" "
Rating 2 - Terrible. 11 out of 466 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was over all very satisfied with my stay. Staff, especially the housekeeping and breakfast staff were exceptional. Facility was clean. The breakfast selection was above par. Very good
Stayed 4 nights in Apr 2024

6/10 Okay

Brenda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pool water was cold and there was no hot tub. Room didnt have a tub
Stayed 2 nights in Apr 2024

2/10 Terrible

Kassandra

Disliked: Cleanliness, staff & service
Staff was extremely rude. Had to ring the bell 10-15 times before someone came up. Wouldn’t let us check in one hour early even though we had a wedding to get to.
Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Heidi, Kingsport

Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Booked at the last minute. Price during the Eclipse stay was very low. Fun restaurant right across the street. Free parking. Room was clean. Breakfast had lots of options. Only complaint - the towels seemed old, but clean. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The suite was clean and fresh and updated - very nice room and bathroom - comfortable beds. I would definitely stay here again AND recommend this particular hotel to friends and family!
Stayed 1 night in Mar 2024

4/10 Poor

Sheree

Stayed 1 night in Mar 2024

10/10 Excellent

Keri

Stayed 1 night in Mar 2024

4/10 Poor

Marcia

Travelled with partner
We were not greeted when we walked in. The girls at the front desk were rude and snippy. The fee for a dog was not explained on the Expedia website. $50 surprise. Room was very poorly lit, curtains wouldn’t close so light from outside came in all night, mold around the tub, breakfast was cold, air conditioning had a governor on it. The only time we were greeted was when we left by two very nice and apologetic.
Stayed 1 night in Feb 2024

10/10 Excellent

Samantha, Grayling

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

James

Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good!
Stayed 1 night in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Curtis N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Holiday Inn Express was a great stay for my overnight. The staff at the front desk were very friendly and helpful. The room was up to date and very clean. Walk-in shower was great with adjustable shower head and plenty of hot water. Room was toasty with warm heat on a chilly night. To top off my stay was an awesome complimentary breakfast. A wonderful cook prepared fried potatoes, two types of egg omelets, pork sausage, turkey sausage, and sausage gravy. Plus, fruit and cereal were offered. By far, the best breakfast that I have ever experienced at a hotel. I travel a lot each month and this was a refreshing experience!!! Can't say enough good things about this hotel!
Stayed 1 night in Jan 2024

8/10 Good

Marianne

Stayed 1 night in Dec 2023

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was excellent, not just rolls and coffee. We'll be staying there again. No major concerns. Room was fine no odor and clean. We were told by the front desk that there were no rooms available per our request. Five minutes later we booked a room with Expedia for $10 less. Not sure what that was all about.
Stayed 1 night in Dec 2023

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

gerald

Stayed 1 night in Nov 2023

10/10 Excellent

Jodi, Doylestown

Stayed 2 nights in Nov 2023

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was 400 feet away from a sports bar/restaurant called Roosters which was very convenient.
Stayed 1 night in Nov 2023

8/10 Good

Jedediah

Stayed 1 night in Nov 2023

10/10 Excellent

Suzzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place overall
Rooms were clean. Breakfast buffet was good!! Convenient location. Would stay here again!!
Stayed 2 nights in Oct 2023
Response from Mariah on 24 Oct,2023
We are so happy to hear that you enjoyed your stay!

10/10 Excellent

Martha

Stayed 1 night in Oct 2023

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Hotel is nice enough and new-ish. Breakfast was hot and fresh each morning. They served the same things for 4 days straight though.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Donal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great again this year.
Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 4 nights in Sep 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Accomodated our family of 5! Delicious, hearty breakfast!
Stayed 1 night in Sep 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

carol

Stayed 1 night in Aug 2023

8/10 Good

Amber

Liked: Staff & service, property conditions & facilities, room comfort
Promising hotel
Breakfast was wonderful. Bathroom wasn’t very clean though, and the carpet in the room was very, very damp. On a 16hr drive and seen this place had nice reviews and then seen they had a jetted tub! Heck yea! - except the jets didn’t work and the tub was dirty. Really promising hotel and would stay again - but not very happy with the issues listed
Stayed 1 night in Aug 2023

8/10 Good

Caroline

Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay somewhere else. Don't waste your money.
The hotel rooms were not clean by any means. The rooms were damp like there was no circulation, smelled like cigarettes (being a non smoking hotel) just disgusting. The pool looked absolutely disgusting with a dark green hue. I spent a few hours sanitzing my room so it fealt cleaner. I should have left but we were only staying to sleep so that we could visit hocking hills. Stay somewhere else. This was the dirtiest hotel I've stayed in in the whole 40 years i have been alive.
Stayed 3 nights in Jul 2023

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is probably one of the most efficient, cleanest, and friendliest I’ve ever stayed. The two different people that worked the front desk were outstanding in making sure we needed nothing. The sweet lady putting out breakfast was so nice. I wish she and I could have sat and visited a while. She was just that nice. I also want to mention the young man that was hired the day before our stay. It was his first day. He was respectful, kind and enthusiastically cleaning the hall in front of the elevator. Pros: Everything was perfect. Cons: Absolutely none. GOOD JOB HOLIDAY INN EXPRESS !
Stayed 1 night in Jul 2023

6/10 Okay

Phyllisteen

Stayed 2 nights in Jul 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Robert

Stayed 1 night in Jun 2023

4/10 Poor

Gary, Rome

Business traveller
Disliked: Cleanliness, property conditions & facilities
Just didn’t smell clean. Hall carpet looks dirty. Fridge didn’t work.
Stayed 3 nights in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Saundra j

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jun 2023